Hudson House - Lakewood

Review summary

1. R

   Rande

   Dallas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table for 6 was ready right on time, and our server was excellent- attentive and prompt and friendly. She was quite professional. We’ve eaten there many times and the food was, as usual, delicious. We never felt rushed, and we never felt neglected! The other story is that when I made this reservation, the system had no tables for 6 available at the time I needed, so I grabbed one for 4 and one for 2. I wrote a brief comment to Hudson House - Lakewood that it was a disappointment. Within an hour I received a notice and an updated email that my reservation had been changed to 6! I keep dining there because of customer service over all categories. Rande
   

   Hudson House - LakewoodResponded 1 day ago

   Thank you so much for your kind words! Hospitality is our number one goal and we strive to keep it that way. Anytime OpenTable doesn't allow the reservation you need, please feel free to give us a call or email and we will try our hardest to accommodate your request. At times it may be a bit difficult due to the tables that we have and the reservations already booked, but we will try! Thank you again! We look forward to seeing you soon!
   

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2. b

   beverlyo

   VIP

   Dallas

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We got excellent service! Food was great too
   

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3. S

   Samantha

   Dallas

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Very special dinner as we were celebrating a godmother proposal. Our server was kind. Food was ok. Quite mediocre for the price point. We had the steak frites and red fish. Drinks were great! Manager ruined the experience…rude and radiates bad energy. Definitely needs to fine tune her people skills. We were signing the check and shuffling to gather our things and she still comes by to basically say I’m not asking you to leave but you need to leave. We were there an hour and a half and our reservation was 4:00. Anyways, we’ll be sticking to TownHearth Brass Ram, and Neighborhood Services in the future.
   

   Hudson House - LakewoodResponded 1 day ago

   Thank you for the review, Samantha. We're glad you chose to celebrate your godmother proposal at Hudson House - Lakewood. It's great to hear you enjoyed our steak frites and red fish. We're sorry to hear that you found our service lacking, and we'll certainly take your feedback into account as we strive to improve. We understand your frustration regarding the manager's behavior, and we apologize for any discomfort caused. We hope to have the opportunity to serve you again in the future and make sure you have a experience that exceeds your expectations. Feel free to give us a call if you would like to discuss the situation further.
   

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4. J

   Jennifer

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always wonderful! Love Hudson House! Always order the burger.
   

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5. D

   Danna

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lemon Drop Martini’s are a MUST HAVE! Oysters are amazing! Burgers are top notch! We love the ambience, but Christmas was definitely HOPPING, so the noise level was a little more than normal, but it was a festive and fun, so not loud in a bad way. Great place anytime, but highly recommend for special occasions. Love the Lakewood location.
   

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6. B

   Bethany

   VIP

   Seattle

   89 reviews

   5.0

   89 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy my meals at any location of Hudson House. We loved our server, Adam, at the Lakewood location. I had the burger for the first time, and it did not disappoint. My friends ordered French chicken and the redfish, both delicious.
   

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7. a

   angelique

   Dallas

   1 review

   1.0

   1 review

   Dined on 17 December 2024

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   They basically pushed us out the door. Told us we had a time limit then kept asking when we were leaving. Very rude. Enjoyed our night with the food and service but so rude to push customers out.
   

   Hudson House - LakewoodResponded 1 day ago

   Thanks for visiting us at Hudson House - Lakewood. We're sorry to hear about your experience. It's not the kind of service we aim to provide. Although our 90 minute policy is sent with reservations and told to our guests, I know it can be an issue when people are having a great experience. We do try to be respectful to all of our guests by keeping to the policy so that reservations are kept, however it shouldn't be to the detriment of any guest experience. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again in the future.
   

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8. C

   Christi

   Cancun

   2 reviews

   5.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always exceptional. My favorite go to for an occasion. Nothing on the menu fails to impress.
   

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9. B

   Brennan

   Dallas

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience here! Hudson house is a great go-to.
   

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10. P

    Page

    Dallas

    1 review

    1.0

    1 review

    Dined on 13 December 2024

    1. Overall 1
    2. Food 3
    3. Service 4
    4. Ambience 3

    Been a staple for the crew but so sick of being kicked out of our table after 90 mins. Need a new spot !
    

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