Igloos at 9 Mile Station

Review summary

1. P

   Paula

   VIP

   Atlanta Metro

   83 reviews

   5.0

   83 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   What a great way for my family to celebrate my sister/their aunt Kristina‘s birthday. The staff at the igloos were wonderful, and the food was great. Great idea to do something special with somebody.
   

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2. S

   Sarah

   VIP

   New York City

   10 reviews

   4.0

   10 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my son’s birthday at brunch in an igloo at Nine Mile Station. So much fun! Such a unique setting! Our server, Emily, was amazing! The hot honey chicken was so good! All, the big cinnamon roll a great starter! They brought my son a complimentary desert decorated with candle & glass of champagne (nice touch!)
   

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3. B

   Brandi

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined on 12 January 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   We booked this reservation back in Nov, had to quickly change dates, arrived for our experience and everything started well, then our server was unable to be found although the reservation said dedicated server for the igloo experience. Of our party of 5 only 2 had food come out, then we waited as our food got cold for the other food to arrive. At the end of the meal the bill came. The establishment recharged us for the $150 reservation fee to bump the servers gratuity up an additional $30 and then credited it at the bottom to sneak that extra gratuity in. When we asked why they charged us again to then credit it, they didn’t hide the fact it was to increase the gratuity the manager actually said that’s the reason they do it. So the servers have an added incentive. The total gratuity was $75 for a $229 bill because they added the additional $150 pre tax. We had no problem paying a $75 gratuity if they would have said the charge would be on there again and if the service would have warranted it, but to charge a charge we paid months prior and to give mediocre service and have cold food seems like a bit of a stretch for a 2pm brunch. Then due to the inconvenience the server refused to come back to the table and they had someone come and tell us to leave because they needed to bus the table for the next party. We didn’t even get to finish our dessert because of the bill issue monopolizing 30 min of the experience. The views are the only thing worth it at 9mile.
   

   1 person found this helpful

4. R

   Ronnie

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on 8 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall experience was very nice. The view was amazing and the atmosphere was tranquil.
   

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5. A

   Ana

   VIP

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful experience, the food was delicious and a great time was had by everyone. Definitely worth doing on a special occasion.
   

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6. M

   Maria

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great waiter he was friendly and helpful. I celebrated my birthday and he made great suggestions. I would definitely recommend going for Valentine’s
   

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7. k

   knikki

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The igloo experience is phenomenal We watched the sunset in a heated igloo and the food was delicious
   

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8. J

   Jared

   VIP

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service- this is the perfect way to ring in the new year!
   

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9. N

   Nina

   Washington DC

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the igloos. Dined w another couple and enjoyed every minute. The appetizers were very good. We chose the Brussels sprouts and calamari. The braised short rib is a must! Will definitely go back.
   

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10. E

    Eric

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on 16 December 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 5

    Overall fantastic experience. There needs to be more explanation of where to exactly go once you get to the market place. Also, my family and I wanted to participate in the outdoor activities, but no one seemed to know what to do. We ended up needing three different wristbands just to do anything. Not a huge deal, but we paid $150 up front for the reservation and were charged for it. After we finished dinner and reviewed the bill to pay, that charge was still on our bill and used to calculate the tip amount even though we paid that a month before our visit. I was going to tip our server really well anyways because she was amazing, but that amount should not be added to the bill before hand to "force" us to pay an elevated tip amount. Again, not a huge deal just want everyone to be aware going into it.
    

    3 people found this helpful