Isabelle’s Osteria

Review summary

1. OT

   OpenTable Diner VIP

   Greater Boston7 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   The food was so bad. One entree was good the rest was terrible. The chicken and waffles were burnt and waffles tasted like cardboard. The orange juice is watered down and looked almost like water with orange food coloring. We go to church around the corner and brought a group of 6 to try the restaurant and it was so disappointing. I couldn’t even eat my entree. My husbands eggs Benedict was boiled hard eggs w sauce on it and the shashuka was also boiled eggs. In shocked by the quality and how you could charge people for such poor food in a venue like this.
   

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2. OT

   OpenTable Diner

   Philadelphia1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   I had a reservation and my table wasn’t ready when I arrived. I was told five minutes and waited 25. Then I was sat in front of the door which felt spiteful. I say spiteful because the manager had an attitude when I inquired about my table. I watched her quickly clean a table for another party and when the table she ended up giving us was clear, she had no sense of urgency. Her response to me was there are other people waiting. My party and I were very upset with the service. The only thing that made the biggest difference on my trip would be the wait staff. They were all very kind, professional, smiled, and the server was very helpful with the menu. The food was so delicious also which also changed our perception of our experience. I’m not sure if they realized we were spending money, or genuinely wanted us to change our mind on the experience. Eating out is a luxury, especially fine dining.They employees made up for managements rudeness and I’m grateful for that.
   

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3. J

   Jennette VIP

   San Francisco9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our dinner at Isabelle Osteria. Great ambiance, a lively but relaxed vibe, attentive service and wonderful homemade pasta. We will definitely be back.
   

   Isabelle’s OsteriaResponded 1 day ago

   Thank you, Jennette, for your splendid review! We're thrilled you enjoyed the ambiance, service, and our homemade pasta. We can't wait to welcome you back for another delightful dining experience at Isabelle's Osteria. -Isabelle's team
   

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4. C

   Christopher VIP

   New York City2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   High quality brunch and dinner fare. Friendly and attentive staff. Excellent dinner environment. Energetic and high noise brunch environment. Overall a place I go at least once every other month.
   

   Isabelle’s OsteriaResponded 1 day ago

   Christopher, we're grateful for your kind words and loyal visits to Isabelle's Osteria. Knowing you enjoy both our brunch and dinner offerings and appreciate our team’s attentiveness is wonderful. We can’t wait to continue serving you every other month. Thank you! -Isabelle's team
   

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5. OT

   OpenTable Diner

   New York City1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Didn’t love the waffle dish. Very nice decor interior.
   

   Isabelle’s OsteriaResponded 1 day ago

   Thank you for sharing your feedback about your recent visit to Isabelle's Osteria. While we're glad you appreciated our interior decor, we're sorry to hear the waffle dish didn't meet your expectations. Please call us so we can better understand your experience and discuss how to enhance your next visit. Thank you for bringing this to our attention. -Isabelle's team
   

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6. GR

   GavinR VIP

   New York City29 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food and service. The only downside was the noise. It was insanely loud. We could not hear ourselves most of the time. We both left with sore throats from shouting. The tables are packed too closely together. There’s barely any room to walk. As much as I enjoyed the food and the polite service, I may avoid on account of the noise. Also, hostesses were rather uptight and curt. Did not care for their attitudes. Even on the way out when we thanked them, no response. 🙃
   

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7. B

   Biff

   New York City2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service makes you feel like a VIP; gelato is quite good. Tuna tar tar is also a good standout
   

   Isabelle’s OsteriaResponded 1 day ago

   We appreciate your wonderful 5-star review! Knowing our service made you feel like a VIP and that you enjoyed the gelato and tuna tartare truly makes our day. We look forward to welcoming you back for more delightful experiences at Isabelle's Osteria! -Isabelle's team
   

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8. C

   Carol VIP

   New York City34 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service — our waiter was friendly, knowledgeable, and customer focused. The food was delicious.
   

   Isabelle’s OsteriaResponded 5 days ago

   We truly appreciate your kind words about your experience, Carol! It's wonderful to hear that our team provided excellent service and that you enjoyed our delicious offerings. We look forward to welcoming you back for another memorable dining experience. Thank you! -Isabelle's team
   

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9. s

   susie

   New York City2 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently delicious, great vibe, fabulous service- def recommend…
   

   Isabelle’s OsteriaResponded on 25 February 2025

   Susie, thank you for the glowing review! We're delighted to know you found our food, ambiance, and service consistently exceptional. Your recommendation means a lot to us. We look forward to welcoming you back for another fabulous experience. -Isabelle's team
   

   1 person found this helpful

10. J

    Joe VIP

    New York City1 review

    5.0

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service (Brian) was outstanding! Tuna Tartare, Fried Artichokes, Pasta w eggplant and branzino w crispy potatoes were all exceptional! Highly recommend
    

    Isabelle’s OsteriaResponded on 24 February 2025

    Joe, we genuinely appreciate your kind words and 5-star rating! It's wonderful to know you enjoyed Brian's outstanding service and our dishes like the Tuna Tartare and Branzino. Your recommendation means a lot to us. We look forward to welcoming you back for another exceptional dining experience. -Isabelle's team
    

    1 person found this helpful