Izzy's on the Peninsula

Review summary

1. M

   Michael

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Izzy’s called me and had to cancel my reservation due to what they said was, “An unexpected and unfortunate incident.” When I do dine here it is usually very good. I was disappointed that the reservation had to be cancelledz
   

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2. K

   Kevin

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   My wife & I went for Valentines treat a day after Valentine’s Day. I’ve been to Izzy’s in SF many times in the years past . Always had great service and memories from there. I wanted to try the Izzy’s in San Carlos? I contacted the restaurant about a corkage fee($30), they responded with a reply quickly. The renovation looks great. The tables in the bar/lounge look great. We were seated promptly. Our waiter was Emin B Mehmet. Things started out great. Opened our bottle and let us take 5 to figure out our order. Emin came back and took our order & basically ghosted us for the rest of the night. I ordered the Caesar salad with anchovies. It came with ONE ANCHOVY ON IT?? Dressing was tasteless & salad was more like grass the lettuce? The ribeye steak was excellent. My wife had the prime rib. It had no flavor to it. My loaded baked potato was lukewarm and they forgot to serve to me and I had to ask for it. The Asian waiter serving the table next to us, I didn’t get his name? Was basically our waiter the whole night and did his best to make things better. During our dinner, the Asian waiter went into detail with his table about the specials for that night! Emin never said anything about the specials to us!!!! Emin finally showed up at dessert? He also had the table to the right of us & was definitely very attentive to them??? My wife said maybe they were regulars and also ordered a bottle of wine. I work in a customer service business & I always go out of my way to take care of everyone not just the regulars. I felt like Emin just showed up at the end for his tip. We spent $300 for dinner and I always feel for the servers trying to make a living, he did get a15% tip! I felt it wasn’t worth it . Service was terrible. In the future, if you get Emin, ask for another waiter. Still disappointed about the prime rib? Izzy’s is known for great prime rib.
   

   Izzy's on the PeninsulaResponded 5 days ago

   We are sorry to learn about the service issues you experienced with us.
   

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3. E

   Ernie

   Palm Springs

   1 review

   3.0

   1 review

   Dined on 16 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was very cold inside had to keep my coat on. Creamed spinach needed some real help with flavor. It had a real off taste. Music didn’t match the ambience of the restaurant. Needed soft smooth listening.
   

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4. J

   Joaquin

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We ordered the potter house special and our steak was dry and bland with no flavor, the appetizers and drinks were good.
   

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5. N

   Nicole

   San Francisco

   18 reviews

   1.0

   18 reviews

   Dined on 8 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   It was not crowded. Our waiter never came back to get our drinks or entree order.
   

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6. B

   Ben

   San Francisco

   1 review

   1.0

   1 review

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I was really craving a steak, so i decided to make a reservation at izzy's. I've been there numerous times before and have always left dissatisfied. It's as if i'm in an abusive relationship, swearing up and down that it will be better next time, Remodel or not, it still doesn't hide the horrible service and mediocre food offered. Enough is enough. I will never return.
   

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7. OT

   OpenTable Diner

   New Orleans

   2 reviews

   3.0

   2 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had dinner reservations for 615 on a Saturday night. Very surprised that the bone in ribeye was not available because the restaurant had run out. Whoever is in charge of provisions. Needs to make sure that cut is available on a Saturday night. There are many stores and butcher shops along the Peninsula
   

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8. W

   William

   VIP

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was excellent1 I would certainly come back again!
   

   Izzy's on the PeninsulaResponded on 27 January 2025

   So happy to hear of your experience! We'll see you soon!
   

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9. J

   Joy

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 18 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We were there on a date night and made reservations for the main dining room. They ended up putting us in the lounge area. Every time someone opened the front door, the cold air would hit us. The food was delicious. I knocked down a star because when they boxes up our food, they did not include the sauces for our calamari or the Au Jus for my prime rib. I was so disappointed when I got home because I was saving it for later. Next time, I will box up my own food to ensure everything gets boxed up.
   

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   Izzy's on the PeninsulaResponded on 23 January 2025

   Thank you for joining us! So happy to hear you had a great meal. We'll make sure to include your sauces next time - sorry we missed that.
   

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10. C

    Chris

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on 18 January 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4

    Steak was great. Service was awful. An hour and 15 minutes in we had a salad and one drink. Served disappeared for 15-20 mins at a time. And it wasn’t at all busy when we sat down
    

    Izzy's on the PeninsulaResponded on 23 January 2025

    We're so sorry to hear about your service experience with us. That is not the type of service we pride ourselves on. Sending you a DM now to learn more and make it right.
    

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