Jaya at The Setai

Review summary

1. C

   Claire

   Berkshire

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Positive - the food was delicious. Good sized portions & very tasty. Negative - reservation was for 7.30pm on Thanks Giving however it took an hour & 15 mins to be seated. We were told our table was ready but then given away as we were then over looked. They had clearly overbooked. The ceiling fans were on high which made the food cool far too quickly. Front of house staff were really poor. We were served by Jellena who was brilliant & explained the food to us very well. She was a great server. Would not rush back although can’t fault food.
   

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2. L

   Ludovica

   Austin

   5 reviews

   vip
   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant when in Miami Wonderful environment and great food
   

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3. A

   Anna

   Miami

   3 reviews

   vip
   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We experienced a 50-minute delay in getting seated and encountered a rude attitude at the reservation desk. However, the management went above and beyond to make up for it by extending the buffet service time and offering us a generous discount. The buffet itself was outstanding, featuring a wide variety of delicious options: grilled fish, meats, sushi, Asian dishes, desserts, and a selection of cocktails, wines, and champagne—all included in the experience price. The table service was excellent, which added to our overall enjoyment. I believe the unpleasant reception was an isolated incident, and I’m confident the team values their customers. I’ll definitely return and hope to see better-trained hostesses next time!
   

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4. T

   Ted

   New York City

   11 reviews

   vip
   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   most luxurious buffett ever., with no compromise on quality. superlative service
   

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5. C

   Chris

   Tampa

   4 reviews

   vip
   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Being local and having frequented the brunch here for a few years, I can confidently say yesterday for their Thanksgiving Brunch will be my last. From the moment of arrival in the Valet being rude and telling me no service was available to the circus of check in for our reservation, to being seated in an “overflow area”, I would have had a better experience and better food at the local Denny’s or Waffle House. They way oversold the brunch, packed in extra tables, and was nearly impossible to move around in the buffet area, would be barely worth $50.00 much less $150.00 per person for decent food and warm champagne. As for the “Thanksgiving” part, it was simply their normal brunch with the additional of a single turkey and gravy so a bit misleading based on their description on top of the service issues.
   

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6. K

   Kevin

   Miami

   54 reviews

   vip
   5.0

   54 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful courtyard. Brunch Buffett was very fancy!
   

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7. r

   radaelli

   Miami

   47 reviews

   vip
   3.0

   47 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Siamo clienti abituali per Thanksgiving e Pasqua.Oggi c' era veramente troppo troppa gente.Code ovunque a discapito della qualità che é scesa.
   

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8. B

   Beverly

   New York City

   7 reviews

   vip
   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing buffet and jazz. Can’t wait to take my family again
   

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9. T

   Tanya

   Dallas

   7 reviews

   vip
   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   The line for the buffet was crazy and sophisticated
   

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10. A

    ALIAHA

    Miami

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    I arrived to the restaurant expecting to valet and was told that valet was full. There were valet attendants waiting to give back cars. I asked if I could wait and my Car be taken. They said no and I was advised to park on the street or to park at the nearest parking garage and that they would be giving me a discount and the parking garage for having a reservation with Jaya. The valet gave me a ticket to give to the parking garage. When I arrive to the parking garage recommended I was told to park on the sixth floor. The attendant in the garage had me move multiple times. And once I finally parked, I asked where the nearest elevator was and they told me there was no elevator. So I had to walk down six flights of steps and walk back up six flights of steps With my 76-year-old grandmother . After brunch was completed, valet said they were open again. For this caliber of restaurant, I was very disappointed with the lack of parking. And the lack of accommodation and not being told that we were sent to a parking garage that had no elevator access. There is no sense of remorse and for that I will not be coming back. The food was good and my service was good while we’re eating, but I did not like how we retreated from the door.
    

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