Jordyn’s Soul Cafe - West Loop

Review summary

1. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The food was mid at best… had the jordyn special (surf and turf) with mac and cheese and sweet corn EVERYTHING was sub par. Nothing special about the food at all
   

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2. L

   Leslie

   Chicago

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I ordered the pork chops and they were dry. Last time I was there the smothered pork chops were delicious!
   

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3. OT

   OpenTable Diner

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on 23 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was great but service was very slow. Took a very long time to order food & receive food. Also the peach cobbler was very loose like soup with very small & thin pieces of crust floating around. Very disappointing for first time
   

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4. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined on 21 February 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was good. Chicken wings were tiny, opt for other entrees to get more of a full portion. It is automatic 20% gratuity but service doesn’t meet up with that. The wait for someone to come back to the table was a long stretch and the restaurant wasn’t full. Server was pleasant just not attentive.
   

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5. R

   RJ

   Chicago

   1 review

   3.0

   1 review

   Dined on 17 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice restaurant. Half the menu was sold out. We weren't informed until we waited 40 mins for our reserved table and got seated. Nice restaurant, happy that we visited. Probably won't be back to this location
   

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6. C

   Christine J

   VIP

   Chicago

   25 reviews

   5.0

   25 reviews

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food!! Wonderful service! Great ambience! Will def come back!
   

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7. S

   Shena

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My mommie enjoyed her 75th birthday brunch. The food was excellent 👌 😋 ❤️
   

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8. J

   Jason

   Chicago

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Someone’s Auntie is in the back cooking. Amazing food.
   

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9. K

   Kier

   Chicago

   1 review

   4.0

   1 review

   Dined on 12 January 2025

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 4

   Rating: 5/10 As someone who loves food and cooking, I had high expectations but was ultimately underwhelmed by the quality of the dishes my boyfriend and I were served. I ordered the lamb chops, cooked medium, but they were delivered medium rare. Additionally, they were coated in an overly heavy seasoning crust that seemed out of place. On a positive note, the portion size was generous—four sizable lamb chops for $30, which was great value. My boyfriend opted for the jerk turkey wings. Unfortunately, they arrived slightly cold and seemed undercooked. That said, for fans of spicy food, the wings did deliver in terms of heat. The sides were a mixed experience. I enjoyed the mac and cheese, which was rich, cheesy, and flavorful. The sweet potatoes were good in texture but had an unexpected smoky flavor that neither of us enjoyed. We also tried the “Summer Soul Chi” cocktail, but it missed the mark entirely. Its grapefruit-based flavor profile seemed off-balance and could use significant improvement. The service and atmosphere were the highlights of the visit. The staff was friendly, service was prompt, and the music created a vibrant, enjoyable setting. However, I was surprised and disappointed to find a 20% gratuity automatically added to our bill for a party of two. Typically, gratuity is reserved for larger groups (4-5 people or more), and I found this practice excessive for just two diners. While my overall experience was disappointing, I did appreciate the generous portions and welcoming atmosphere. I wouldn’t rule out giving them another chance in the future, but some changes in food quality and policies would need to be addressed for a better dining experience.
   

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10. A

    Ashanti

    Chicago

    1 review

    2.0

    1 review

    Dined on 6 January 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Service was extremely slow with the bartender being the only server. Took 46 minutes to receive our drink order. It was noted on our reservation that we were celebrating a special occasion however it was not acknowledged. The 20% forced gratuity was certainly not reflective of the service which was received.
    

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