Josephine - Old Town

Review summary

1. G

   GABRIELLE

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience from start to finish was perfect. The food and the ambiance will definitely have us returning again.
   

   Is this helpful?

2. K

   Kiely

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time going to Josephine. The ambience was very good as well as the food. Our server, Jay C, was excellent, and I thoroughly enjoyed my time. His positive energy and knowledge of the menu contributed to an outstanding dining experience. I was celebrating a special occasion, and he pulled out all the stops to make it memorable. I will definitely be back. 
   

   Is this helpful?

3. G

   German

   Washington DC

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The atmosphere was great. We loved the decor and the French theme all around. However, the food was sub par. I order steak frites and the steak wasn’t a good cut and very rubbery. I would like to come back for drinks instead of food next time.
   

   Is this helpful?

4. E

   Evan

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice experience. Fairly quiet and super cozy. The staff were friendly and organized. Good for a date night in Old Town.
   

   Is this helpful?

5. D

   Drew

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time. Good and service were excellent. We will be back
   

   Is this helpful?

6. M

   Marie

   VIP

   Washington DC

   52 reviews

   1.0

   52 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not impressed. I was asked twice how my meal was and both times I expressed how my clams were under cooked and I had to spit them out and nobody came over to sort out the issue. Our friend who had the mussels hadn’t finished her dish when the wait staff wiped it away without asking. Utter shambles. Can’t see any reason to go back as there are so many good restaurants in the area. It’s a grand looking restaurant but can’t deliver on service and taste
   

   Josephine - Old TownResponded 2 days ago

   Hello Marie, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your visit did not meet our usual standards. We apologize for the inconvenience with your clams being undercooked; this should not have happened, and we regret that our team did not address the issue promptly after you brought it to our attention. Similarly, we apologize for the oversight with your friend's dish being cleared prematurely. We take all feedback seriously as it helps us improve our service and dining experience. We would appreciate the opportunity to make this right and I will reach out to you via another message. Thank you again for your feedback, and we look forward to the chance to serve you better in the future. With regards, David
   

   Is this helpful?

7. M

   Maria

   VIP

   Washington DC

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The restaurant is nice. The food is good, but I am a picky eater, reason for my rating. Our Server was very nice but he had a lot of tables to attend to. I suggest the restaurant hires bussers to clean the appetizers food of the tables while waiting for entrees, as it doesn’t look appetizing. I would recommend it though, as the staff are nice and friendly.
   

   Josephine - Old TownResponded 2 days ago

   Thank you for your kind words about our restaurant and food! We appreciate your feedback, especially as a picky eater; it helps us understand how we can better cater to all our guests. We're glad to hear you found our staff to be nice and friendly. We appreciate your suggestion regarding the addition of bussers to manage table cleanliness between courses. We agree that keeping the dining area neat enhances the overall experience, and we will certainly consider this suggestion to improve our service. Thank you for recommending us despite the areas for improvement you've noted. We look forward to the opportunity to serve you again and provide an even better dining experience. Sincerely, David
   

   Is this helpful?

8. J

   John

   Toledo

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Sire was excellent. A true professional helpful in every way allow us to taste test a couple of wines before we made a selection.
   

   Josephine - Old TownResponded 2 days ago

   Thank you so much for your wonderful feedback! We are thrilled to hear that Sire provided you with such an exceptional service. We'll be sure to pass along your compliments to him. It's great to know that our team's dedication to enhancing your dining experience, especially with the wine tasting, was appreciated. We hope to have the pleasure of serving you again soon! Sincerely, David
   

   Is this helpful?

9. r

   robin

   VIP

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Good service. We had trout almondine, steak tartar and pate. Yummy!
   

   Is this helpful?

10. K

    Kathleen

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on 9 February 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Attractive space and good food. Great place to get together with friends or family.
    

    Is this helpful?