Julep

Review summary

1. S

   Steph

   Houston

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I reserved a table for 11:00 and we got there just to stand around until I finally asked if we could have a table. Service took forever and their last call is at 11:15 despite closing at 12:00. The decorations were so cute and the drinks were fine but service wasn't good.
   

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2. P

   Phillip

   Houston

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We had a waitress but she barely came by. One of the waiter was very good and came and took our drinks and was very nice. We didn’t get his name. He was a tall black gentleman. He was attentive and it was busy but he made sure we had our drinks. The manager came and pretty much tried to kick us out saying we only had 20 mins left of our reservation and we didn’t like that. We spent almost $500 to be told ok your time is almost up. I wouldn’t be back bc of that.
   

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3. B

   Brittany

   VIP

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I have been to Julep many times, however sadly this experience was far from the norm. We ordered oysters to start, and fries as a snack while we had our holiday drinks. The oysters were delicious, and my first drink was lovely however ... that was where things took a turn. I ordered a second drink, and while I tried SO hard to like it, there was something incredibly off in the drink. Two other people tried it and agreed. I NEVER return things, and it took everything in me to say something... so I finally asked if there was anyway I could get another drink as something was off in the one I had gotten. Instead she replied with "I will remove it but I'll also close you out". I said I was ok to pay and just wanted to order something new ... but she just sat and waited for the card (we had only been there 45 min, there is a 1.5 hour limit). We never received the fries ... but at this point I was already so uncomfortable I just paid and left. Then to make matters even worse ... I was double charged on my card. One for the original amount and one for the "lower" amount. I waited a few days, they both processed and went through, so now we have to figure that out as well. Again, I have loved Julep in the past, and I know it's a busy time of year and people have bad days... but this was far from a pleasant experience when we were trying to have a festive time and it ended up being quite the opposite.
   

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4. C

   Christy

   VIP

   Houston

   7 reviews

   5.0

   7 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been coming to your bar since you opened and I have been constantly impressed by your attention to detail. Last night, we celebrated my son's birthday, and once again, you outdid yourself. Thank you for making an evening we will never forget.
   

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5. A

   Alondra

   Houston

   1 review

   4.0

   1 review

   Dined on 21 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our server, Ezra, was really nice and helpful with choosing a holiday cocktail. He would check on us often and was overall very nice. The vibes during the holiday season are 10/10!!!
   

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6. L

   Leonard

   VIP

   Houston

   38 reviews

   5.0

   38 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Festive holiday decor, great service and great cocktails made for a great evening.
   

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7. C

   Caroline

   Austin

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   So fun!! Soooo very christmassy! Loved the drinks!
   

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8. J

   Jeff

   VIP

   Houston

   3 reviews

   4.0

   3 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great Christmas bar. Great cocktails and atmosphere. Our table of six had a 1.5 hour limit which is completely understandable given the season. However, insoluble reccommend ordering any food early. It took almost 45 minutes for the food to arrive. Not ideal in light of the time limit.
   

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9. E

   Erin

   Milwaukee

   1 review

   3.0

   1 review

   Dined on 17 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service during the holiday season wasn’t great. They took a while to let us order drinks and took a long time to come back after we had finished our first drinks. Someone also came to usher us out after an hour a half despite the fact that the food we ordered never got there. Usually love Julep, but this experience was disappointing.
   

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10. S

    Sarah

    VIP

    Houston

    3 reviews

    1.0

    3 reviews

    Dined on 14 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We were seated at our table and no waiter came by. After 20 min of waiting one of us went to the bar to order drinks. There was an available seat she sat in and the manager told her she couldn’t sit there. She explained we had been waiting 20 min and a server hadn’t been by our table yet. So she then stood next to the available bar seat and the manger told her she couldn’t stand there either. We got up and left and that’s when the manager realized she was being honest that we had a table and no server. He offered a round of shots. Too little too late. It was unnecessary for the manager to be a jerk.
    

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