Juliet Italian Kitchen - Georgetown

Review summary

1. OT

   OpenTable Diner

   Philadelphia3 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food is always good and the service friendly We like sitting upstairs with the view of the square
   

   Is this helpful?

2. J

   Joseph

   Austin6 reviews

   3.0

   Dined on 21 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I don’t often complain. We live in Georgetown and this was our second time here. Thought we’d give them another shot after our first salty experience. The place is in a great location and its beautiful inside but the food and service could be better. At 530 they were out of Cioppino. At 530! So I ordered chicken parm and the meat was stringy, like string cheese and the option was a bit small and the side of spaghetti was not hot. Not cold but not hot. My wife had chicken Marsala which was like no chicken Marsala she ever had. No mushrooms and the Marsala sauce was not gravy…more like water. We both ordered iced teas and after our meals came no one offered refills and we sat with our completed plates for a while. For what we paid they can do better and there are other choices.
   

   2 people found this helpful

3. L

   Lisa

   Austin4 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic waiter! Enhanced a lovely birthday celebration.
   

   Is this helpful?

4. C

   Carol VIP

   Seattle5 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The upstairs windows have no covering. The only tables available were by three large windows. At 6 pm the sun was glaring into these windows Window coverings would have been nice. The noise level upstairs was very high thanks to a large table nearby. The food is ok but not great. It has a great location overlooking the town square.
   

   Is this helpful?

5. M

   Meta

   Austin2 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   We had eaten here once before so thought it would be a nice place to take an out of town guest. We had reservations for a Saturday at 7pm. A glass of red wine and Italian food go hand in hand, right? Nope! This place was out of every single type of red wine one could buy by the glass with the exception of Chianti. That's crazy! Early evening on what is probably their busiest nights of the week and they don't have any red wine? "Beet Salad" was not really a BEET salad...but a field of greens salad with some small cubes of beets in it...the eggplant was meh, the pasta was GREAT but the sauce...sorry...really not so good. My daughter ordered what I had ordered the previous visit and THAT was stunning (the Manicotti) but everyone else's food was really disappointing. Our server could not have been nicer and went out of his way to ensure we had great service and a nice time. He was taken by surprised by the "no wine" issue, so whomever the bar manager is failed to alert the wait staff that there was no wine (unless you ordered a bottle...so then why not OPEN the bottle to sell a glass?). Super cute place in a great location. Wish the food was more consistant.
   

   Juliet Italian Kitchen - GeorgetownResponded on 17 March 2025

   Hey Meta, We're sorry to hear that your recent visit to Juliet Italian Kitchen - Georgetown didn't meet your expectations. We apologize for the inconvenience caused by the lack of wine and the discrepancy in our menu. We're glad our service was pleasant and we appreciate your understanding. We're sorry for the disappointment with the pasta and beet salad. We'll address these issues with our team. We're glad you liked our location and found our place cute. Thanks for your feedback, and we hope to serve you better in the future. Best, The Management Team
   

   Is this helpful?

6. M

   MacKenzie

   Austin2 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great new place to get dinner and have a nice night at. Gets busy so service cam be a bit slower but still good!
   

   • 

   Juliet Italian Kitchen - GeorgetownResponded on 17 March 2025

   Hey MacKenzie, Thank you for your review and for choosing Juliet Italian Kitchen - Georgetown for your dinner and night out! We're thrilled to hear that you enjoyed your dining experience. We understand that our service can get a bit slower during peak hours and we appreciate your patience. We're glad to know that despite the slower service, you still had a great time with us. We look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

7. N

   Nancy VIP

   Austin15 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   I had the butternut squash ravioli and the butter lettuce salad. They were both delicious. We will, differently, be going back.
   

   Juliet Italian Kitchen - GeorgetownResponded on 17 March 2025

   Hello Nancy, Thank you for taking the time to review your experience at Juliet Italian Kitchen - Georgetown. We're thrilled to hear that you enjoyed our butternut squash ravioli and the butter lettuce salad. Your kind words mean a lot to us. We're also glad to know that our service met your expectations. We look forward to welcoming you back for another delightful dining experience. Best regards, The Management Team
   

   Is this helpful?

8. J

   Judy

   Austin1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for lunch and there were only a few other diners. Redecorated, light and airy interior. The shrimp scampi was delicious. Kevin was our server and his fun personality only added to the delightful experience.
   

   Juliet Italian Kitchen - GeorgetownResponded on 17 March 2025

   Thanks for the feedback, Judy! We're thrilled to hear that you enjoyed the updated interior at Juliet Italian Kitchen - Georgetown. We're also glad that you found our shrimp scampi to be delicious. It's always our pleasure to provide a positive dining experience for our guests. We appreciate your kind words about our service and will continue to work on making every visit a delightful one. We look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

9. S

   Sara VIP

   Austin3 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The waiter was very nice and accommodating but it took along time for the entrees to come out. When I received my food it was almost cold. It was delicious but would have preferred it warmer.
   

   Juliet Italian Kitchen - GeorgetownResponded on 17 March 2025

   Thanks for the feedback, Sara! We're glad to hear that our waiter was accommodating to your needs, but we're sorry to hear that the wait time for your entrees wasn't as prompt as we would have liked. We take pride in our food temperature and we're sorry that it didn't meet your expectations. Your comments will be taken into account as we strive to improve our service. We appreciate your patience and hope to see you again for a better experience. Best, The Management Team at Juliet Italian Kitchen - Georgetown
   

   Is this helpful?

10. C

    Carl

    Central Texas9 reviews

    4.0

    Dined on 28 February 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    We really enjoyed the food and the server was very friendly and helpful. I only have one concern. We were there during happy hour and wanted a glass of the house wine. We were told that they had sold out of that wine. Several good options were presented but they didn’t offer any as a substitute at the happy hour price. I noted that the noise level was high. The remodeled dining area is full of hard surfaces that make the acoustics somewhat difficult for me and my hearing aids. That said, we will be going back. We really enjoyed our evening.
    

    Juliet Italian Kitchen - GeorgetownResponded on 17 March 2025

    Thanks for visiting us, Carl! We're thrilled to hear that you enjoyed the food and found our service friendly and helpful. Happy hour is indeed special, and we're sorry to hear that the wine was unavailable during your visit. We appreciate your feedback on the noise level and will certainly take it into consideration. We're glad you're planning to return and we look forward to welcoming you back!
    

    Is this helpful?