Juniper

Review summary

1. R

   Raegan

   Dallas

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I brough my sister and mother here for the first time and I talked up the place too much. Unfortunately, the brunch I was expecting from a previous experience has changed, there is no longer an omelet and waffle bar with an all you can eat fruit and spread. Also the various fresh squeezed fruit mimosa are now just regular orange juice mimosas. They now have a regular brunch off a single page menu. Also we requested a table by the big windows on our reservation we made a month out. That is not where we were seated. Finally all the food came out except my sisters breakfast, it was sent to another table so she had to wait for her order to be completely recooked. I will not be going back for brunch anytime soon.
   

   JuniperResponded 5 days ago

   Dear Raegan, We apologize that your recent brunch experience did not meet the expectations set by your previous visits. We understand your disappointment with the changes to our menu and regret that we could not accommodate your request for a table by the windows. We know how important these details are and will work to ensure that future reservations are better honored. We also apologize for the oversight with your sister's breakfast order. It was never intended to cause delays or inconveniences, and we will address this with our kitchen and service teams to ensure more timely and accurate service in the future. We hope you will give us another opportunity to provide you with the exceptional dining experience you deserve.  Regards, Will Ruwer General Manager
   

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2. E

   Erin

   Charleston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful time celebrating my sister's Bachelorette! Cristal L was our server and so nice and attentive. The drinks were expensive but so worth the price. The drinks have fun trinkets and tasted amazing. The ambience and music of the restaurant was good. We didn't eat food there, we just went for drinks. We had reservations and were seated at our table immediately. The restaurant was so nice in letting us moving our reservation back (of course we did this with plenty of time to spare, not last minute). They also give you a 15 min grace period if you are running slightly behind.
   

   JuniperResponded 5 days ago

   Dear Erin, We are thrilled to hear that you had such a great time celebrating your sister's Bachelorette. Cristal L. is truly a star, and we are glad she was able to provide attentive service that added to your enjoyment. We are also happy that you enjoyed the drinks and the ambiance of the restaurant, as well as the flexibility with your reservation. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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3. T

   Tyler

   Charleston

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our table was under a speaker and we could barely hear each other. Felt like the waiter ignored us Asked for water and never got it Never got a refill Everyone else had a refill on their table Entrance was the best part. Waiter took our silverware before giving us the desert then never came back, so we got to eat cake and ice cream with a single chip. So loud we couldn’t get their attention or we was being ignored cause we were trying to wave them down.
   

   JuniperResponded 5 days ago

   Dear Tyler, We sincerely apologize for the challenges you faced during your visit. It is disappointing to hear that the noise level and service did not meet your expectations. Please know that your experience is not reflective of the level of service we strive to provide, and we will be addressing these concerns with our team to ensure that this does not happen again in the future. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve.  Regards, Will Ruwer General Manager
   

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4. S

   Shaniya

   Charleston

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   This place was amazing! 10/10, I’ll be back for social hour!
   

   JuniperResponded 5 days ago

   Dear Shaniya, We enjoy offering our guests a comfortable atmosphere with delicious food served by our devoted staff. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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5. K

   Kristy

   Western NC

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great experience at Juniper. Lovely decorated and the drinks were really good. Outside seating on patio but we actually were eating on a firepit. You don't have an actual table to eat at. That was unexpected but not to bad. We will return again.
   

   JuniperResponded 4 days ago

   Dear Kristy, We are thrilled to hear you enjoyed the lovely décor, delicious drinks, and the unique ambiance of our patio seating. However, we deeply regret if the firepit seating caught you off guard and appreciate your understanding. Your feedback helps us enhance the guest experience, and we’re glad to know it didn’t detract from your visit. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again soon. Regards, Will Ruwer General Manager
   

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6. H

   Heather

   Charleston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a beautiful restaurant, amazing vibe and some of the best food I’ve ever had! 🤩
   

   JuniperResponded 7 days ago

   Dear Heather, We are thrilled to hear you enjoyed the vibe of our restaurant and that our food made such a memorable impression. It means the world to us to know that we could deliver one of the best dining experiences you've ever had! It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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7. S

   Scott

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nate the dj was great! Fun time :) food was excellent and also the drinks!
   

   JuniperResponded 6 days ago

   Dear Scott, We are thrilled to hear that you had a fun time and enjoyed Nate's DJ skills. He truly knows how to set the mood for a great evening, and we will certainly share your praises with him. It is also fantastic to know that the food and drinks also hit the mark for you. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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8. J

   Jessica

   Charleston

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience. My husband 30th birthday was a success
   

   JuniperResponded on 11 November 2024

   Dear Jessica, Thank you so much for choosing us to celebrate your husband’s 30th birthday! We are thrilled to hear that the experience was a success and that we could be part of such a special occasion. It was our pleasure having you at Juniper, and we look forward to welcoming you both back for more memorable moments! Regards, Will Ruwer General Manager
   

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9. S

   Sydney

   Charleston

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The vibe was nice, I would definitely come back especially for special occasions. One drawback I have is you can’t take water out of the restaurant. That’s very very weird. Other than that, it was fine.
   

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   JuniperResponded on 11 November 2024

   Dear Sydney, We are glad to hear you enjoyed the vibe and would consider returning for special occasions. We understand your concern about the water policy and will be sure to share your thoughts with our team to improve the experience. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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10. S

    Sarah

    Charleston

    2 reviews

    1.0

    2 reviews

    Dined on 10 November 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 2

    The decor changes seasonally!!! Those cute spring flowers are not there right now. That was important as we wanted the vibe. They had a loud dj at 7:15 for dinner. You will need to shout to have any conversation. It was like trying to dine in a club. The cute tables are only a small section. There is a big bright bar for more than half of the space. If you book outside you will very likely be eating at a coffee table and a couch!!! You’re most likely not booking a dining style table. We rarely saw our server, maybe because we asked to be moved to a table you could eat at. The menu is limited, and mid. We had to ask for things like soup spoons and steak knives. I wouldn’t choose again. This is a club/ hangout spot, advertising as a restaurant.
    

    JuniperResponded on 11 November 2024

    Dear Sarah, We deeply regret to hear that your visit didn't meet your expectations. We appreciate your feedback about the decor, atmosphere, and service as we strive to create the best possible experience for all of our guests. We understand that the lively environment may not have been what you were looking for, and we apologize for the inconvenience caused. We have shared your comments appropriately as we continue to refine the balance between dining and entertainment. We hope you will give us another chance in the future for a more enjoyable experience. Regards, Will Ruwer General Manager
    

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