JWB Grill Fort Myers Beach

Review summary

1. K

   Kathy

   Southwest Florida

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Disappointed that they are discontinuing scallops from the menu. Only fish option was salmon and the snapper special (and a seafood linguini). You could add a small lobster tail to any dinner, but did not offer a lobster tail dinner. Probably one of the best sunset views! Biggest disappointment: they are CASHLESS!! We wanted to pay our bill with cash and they wouldn’t accept it. Is that even legal?? To not accept U.S. currency as payment?? I’m sorry, but this policy will probably keep us from going back.
   

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2. M

   Megan

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We were really excited for our meal here as staff at the resort really built it up. I was told they would be great with gluten free modifications that would be necessary with our party when I called ahead to inquire. Booked a time so we could watch the sunset while we dined. Immediately knew it was going to fall short of the high end dining experience we were expecting based on prices as soon as we sat down. The water glasses and silverware filthy and covered in water spots. Waitress was very put off when asked about gluten free suggestions, offering very limited options - steak and pork chops. In all honesty neither option appealed to me as I was looking for something lighter like seafood. My pork chop had a very spicy rub that didn’t appeal to me. Sides were underwhelming. My Daughter ordered steak medium rare as she always does and steak was very under cooked. Seared on the outside, uncooked and cold in the middle. They offered a new one and the second steak came out exactly the same. Raw. $54 plate and she was only able to eat the sides. At this point we are deflated, tired and honestly still hungry. We are foodies from NY. We know good food and love dining out. The waitress did ask if I wanted to speak with a manager but I refused as I was exhausted and just asked for the bill. The waitress then proceeds to somehow drop my credit card on the way to process it, returning to the table to ask if I provided one in the bill fold. It was found under another table. Yup. It was a very disappointing and expensive evening considering we ended up ordering room service.
   

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3. M

   Mark

   Louisville

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made reservations for 6pm with sunset at 6:20. Fortunately, we were seated directly in front of the huge picture windows facing the Gulf of America and got to see a lovely sunset. Tony, our waiter, was very knowledgable and attentive and had some great recommendations for food. Two of the staff recommended the pork chop. We tried it and it did not disappoint! It was delicious. Kudos to the JWB staff and chefs. Highly recommend.
   

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4. J

   JEFFREY

   New York City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   They were out of our favorite sea scallops. The salmon was undercooked. 
   

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5. C

   Cody

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   We went to JWB on Valentines which may have been our mistake. When we made reservations there was nothing mentioned or posted about any special changes. As we were seated they explained “here is our prix fixe menu, there are no substitutions allowed.” The funny part was it was nearly identical standard menu with regular prices per dish, not prix fixe, and the items removed were unfortunately the items we wanted to try the most. We ordered the charcuterie to start and the menu said it was served with crackers. When it came out it had no crackers. We asked and they brought the thickest, hardest crostinis I have had at a restaurant. The charcuterie was very underwhelming with what appeared to be cold cuts and sliced cheese cut diagonal. There were a few decent cheeses. No mustard, honey, jam, crackers, that you would typically see. We had to select our main dishes carefully as no substitutions were allowed, and when they arrived they then informed was they were out of some items and substituted sides. The disappointment here was because we would have selected different entrees and enjoyed them much more with the sides they changed. The service was very slow and other diners were also annoyed with the speed of service. By time our drinks and appetizer came out there were only 5 tables seated in the restaurant. We did have one of their last reservations and didn’t expect perfection but for the price we definitely had much higher hopes. I always leave honest reviews and will say we will give them another chance on a regular day to see how the experience differs, before writing them off.
   

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6. D

   Donald

   Southwest Florida

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   Great food and service. But the noise level was one of the worst restaurants I have ever been too. I doubt I will come back with so many other options in Ft Myers Beach
   

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7. L

   Linda

   Richmond

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We prefer to come with an open vs planned smaller menu. It was so busy the chef couldn't exchange asparagus for preferred green beans. Prefer more flexibility but understand.
   

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8. B

   Bahar

   VIP

   Louisville

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, delicious food and beautiful ambience with a fantastic view of the breathtaking Fort Myers’ sunset! Highly recommend!
   

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9. M

   Monica

   Unspecified

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible! 5 of us and we all had something different. Pork chop was amazing, ribeye excellent, seafood pasta perfecto, filet was very flavorful and cooked to perfection. Drinks were great too. Just a wonderful experience
   

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10. B

    Betsy

    Key West

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Top Notch in the area! The view was gorgeous and the food was premium! Staff was knowledgeable about all items being served. Would definitely recommend if your looking for high quality
    

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