KINKA IZAKAYA ANNEX

Review summary

1. J

   James

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Kinka was a very decent choice for upper scale sushi, although it was a tad noisy and the udon was not overly exceptional.
   

   KINKA IZAKAYA ANNEXResponded 6 days ago

   Thanks for your feedback, James. We're glad you enjoyed the sushi, but we apologize for the noise level and that the udon didn't meet your expectations. We’re always looking to improve, and your insights will help us enhance the dining experience for everyone.
   

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2. G

   Gucciano

   Caribbean

   2 reviews

   2.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our server made us feel as if we were being a bother to them when asking for simple things such as more than 1 menu for a group of 5. Spicy sauce was asked for and were told “no” abruptly. Food options very limited. Food items come out in a weird range of timing. How does sushi and fried chicken come out so quick and French fries takes about 12 more minutes. I’ve been in hospitality for over 15 years I’d never go back or would recommend this place.
   

   KINKA IZAKAYA ANNEXResponded on 12 December 2024

   Gucciano, we appreciate your feedback and are truly sorry to hear about your experience. It’s important for us to provide attentive service and timely food delivery. Your comments will be shared with our team to improve our service. Thank you for bringing this to our attention.
   

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3. N

   Nelson

   Toronto

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really beautiful place. I’d recommend the floor sitting rather than the table sitting as it gets really crowded and packed. Then again it could be because I went on a Friday night. But overall the food was amazing, the vibe and ambiance was amazing and inexpensive too. Parking was difficult though as it was downtown
   

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4. C

   Carey

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I haven’t been to Kinka in awhile and was disappointed this time. The staff no longer greet you with a loud « irrashaimase ! » nor do they sing their old happy birthday song nor do they all yell « arigatou gozaimasu » when you leave. I was informed by our server that the restaurant no longer employs Japanese people. The menu is not as extensive (where is gomae?) and no longer has a Japanese flair with lots of pictures and fun text. The food was excellent though! Our server was great at the beginning and then, disappeared. It was difficult to get our bill. All in all, it was a disappointing experience. That said, I will surely go back due to the fun atmosphere. I would consider hiring back Japanese people as they are excellent workers and add an authentic flair, fun, and energy to what is supposed to be an izakaya!
   

   KINKA IZAKAYA ANNEXResponded today

   Carey, thank you for sharing your experience. We appreciate your feedback on the atmosphere and menu changes. We're glad you enjoyed the food and service, but we understand your concerns. Your insights are valuable as we strive to enhance the Kinka experience. We hope to see you again soon!
   

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5. S

   Sheila

   Toronto

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a superb experience last night, the welcoming presence of the staff was very warm and courteous. The food are excellent, we enjoyed every single serving. I love the ambiance of the authentic Japanese set up very comfortable. And most of all they're party shooters with the hapoy birthday song was awesome. Kinka staff and to the people who sang to grace my birthday..THANK YOU SO MUCH! I HAD A BLAST.. YOU MADE MY DAY EXTRA SPECIAL...
   

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6. H

   Hussein

   VIP

   Toronto

   6 reviews

   1.0

   6 reviews

   Dined on 26 October 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Bad quality food No flavour Overpriced and overrated
   

   KINKA IZAKAYA ANNEXResponded on 6 November 2024

   Hussein, we’re sorry to hear about your experience. Your feedback is invaluable, and we strive to improve. We’ll be reviewing our menu and pricing to ensure we meet our customers' expectations. Thank you for sharing your thoughts with us.
   

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7. J

   James

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great. Would eat here again.
   

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8. S

   Solène

   Liverpool

   1 review

   5.0

   1 review

   Dined on 17 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good, the food is excellent 👍🏻 nice service
   

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9. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We celebrated my daughter’s 30th bday and the staff was super Accommodating in allowing us to make the evening special for her. Can’t say enough good things about our experience and the food is so delicious. For 7 people without tip it came to $400CA which is great value for the amount we drank ate!! Highly recommend this restaurant!
   

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   KINKA IZAKAYA ANNEXResponded on 30 September 2024

   Thank you! We’re thrilled to hear you and your family had a fantastic time celebrating your daughter's birthday. It’s wonderful to know our team made your evening special and that you enjoyed the food and value. We appreciate your recommendation and look forward to welcoming you back!
   

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10. ND

    NevineD

    VIP

    Toronto

    12 reviews

    3.0

    12 reviews

    Dined on 28 August 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Service was extremely slow and messy. Good is good. Vibe is very unique.
    

    KINKA IZAKAYA ANNEXResponded on 6 September 2024

    Thanks for your feedback, NevineD! We’re glad you enjoyed the food and vibe but apologize for the service issues. We're actively working to improve our efficiency. Your insights help us grow, and we hope to provide you with a better experience next time!
    

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