kitaro surf & turf & sushi

Review summary

1. R

   Ron

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We made reservations for Valentine's Day. We had checked out the full menu online and had kind of decided what we would order. Nowhere during making the reservation did it say that there would be a "limited menu" to chose from on Valentine's Day. We were both very disappointed to find out that this was the case as neither one of the meals we had picked ahead of time were available on the limited menu. We had to choose from what was already available...(strike one). Kitaro should have made this clear when making the reservation. My wife ordered DiSarono Amaretto for her drink and was told that they didn't have that...(strike two). We couldn't just leave and go somewhere else without a reservation on a holiday. What we did get to eat was good, but not wjat we had anticipated. The server was fantastic though. Also, Kitaro added a mandatory 20% gratuity...(strike three)..."ur out ! ) Honestly, I always leave 20% gratuity for a server...even not so good ones...sometimes I leave more. I don't appreciate this policy for a party of (2). I can understand some restaurants having this policy for parties of (6) or more...but for (2) ? It is for these reasons that we won't be returning to this restaurant in the future.
   

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2. S

   Shawn

   Chicago

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Service was great. Food came out promptly on a busy Saturday night. Drinks were always full. Sushi was out of this world. Best Spicy Tuna roll around. Beef Bulgogi dumplings were delicious and everyone loved the wild Jalapeño. Monster and King Kong are a couple of our favorites also.
   

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   kitaro surf & turf & sushiResponded 3 days ago

   Thank you for the fantastic review! We’re so glad you enjoyed everything—especially the Spicy Tuna roll and Beef Bulgogi dumplings (I'm a die hard fan myself!)! Can’t wait to have you back for more of your favorites! 🍣🔥😊
   

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3. C

   Carolyn

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner at Kitaro! Thanks to our waiter Chris for a great evening, excellent service! We celebrated Valentine’s Day a week early - what a great relaxing, delicious dinner. Started off with Asian Pear Martinis along with 2 appetizers, edamame and pork gyozas, then enjoyed our 2 favorite rolls -Crabby Joe and the Hawaiian. We tried a new roll (to us) - Ocean Drive - highly recommended! Thanks Kitaro!
   

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   kitaro surf & turf & sushiResponded 3 days ago

   Thank you for celebrating early with us! 💕 We’re so glad you had a relaxing, delicious dinner and enjoyed the Ocean Drive roll!! We’ll be sure to pass on your incredibly kind words along to Chris!! See you next time! 🍣🍸😊
   

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4. D

   Dione

   Chicago

   1 review

   5.0

   1 review

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've dined at this establishment several times. It's always an amazing experience. The food is great. I always bring someone new & introduce them to the crab rangoon.
   

   kitaro surf & turf & sushiResponded on 5 February 2025

   Thank you so much for your continued support and kind words! It’s wonderful to know you enjoy the crab rangoon and even introduce it to new guests—that means the world to us!! We can’t wait to welcome you and your friends back for another memorable meal soon!
   

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5. S

   Steve

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service and atmosphere. Always enjoy a meal at Kitaro!
   

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6. R

   Rudi

   Indiana

   163 reviews

   4.0

   163 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our second time. Much better seating (in the bar area now). The host (manager/owner?) was friendly, our waiter was very friendly and provided excellent service. Our appetizer ('2025" special) was absolutely delicious. The same for my wife's Maki roll, while my seafood ramen was just ok. The sushi here is high priced but mouthwatering, still need to find out how good the entrees are. Will do that next time.
   

   kitaro surf & turf & sushiResponded on 16 January 2025

   Thank you for coming back and sharing your experience! We're so glad you enjoyed the seating, service, and our sushi!! We’re excited for you to try our entrées next time and look forward to serving you again soon...3 times a charm!!! 🍣😊
   

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7. D

   Daniel

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 6 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server was very nice and tended to us with whatever we needed. The atmosphere was definitely great I would recommend for a date forsure and the food was bomb
   

   kitaro surf & turf & sushiResponded on 10 January 2025

   Thank you so much for your kind words! We're thrilled to hear you enjoyed the food, atmosphere, and service!! It's great to know we hit the mark for a perfect date spot and look forward to welcoming you back!!!
   

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8. B

   Becca

   Chicago

   1 review

   5.0

   1 review

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Kitaro experience is always tasty and satisfying. Truly the best sushi in the region!
   

   kitaro surf & turf & sushiResponded on 10 January 2025

   Thank you for your wonderful feedback as it is an honor to be considered the best sushi in the region! We can’t wait to serve you again soon!!
   

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9. C

   Carolyn

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great nite with great food and wonderful service from our waitress Kyra! Tried new roll to us Lemon Salmon, this did not disappoint, among our other favorites! Thanks Kitaro! Merry Christmas!
   

   kitaro surf & turf & sushiResponded on 3 January 2025

   Thank you so much for your kind words! We're thrilled you had a great night with delicious food and wonderful service from Kyra and will be sure to let her know!! We hope you had a Merry Christmas, and we can't wait to welcome you back soon for 2025!!! 🎄🍣
   

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10. T

    Thomas

    Denver

    23 reviews

    5.0

    23 reviews

    Dined on 23 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    The food was extremely well prepared. The sushi was fresh. The portions were decent. Size prices were a little more than I would’ve expected to pay for the general items on the menu for the special items and knew the prices were probably as expected.
    

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