Kitchen + Kocktails by Kevin Kelley - Chicago

Review summary

1. E

   Erica

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a pleasures to come and enjoy one of my favorite spots to visit in downtown Chicago. A bit pricy, but delicious is the name of the game and that’s what keeps brining me back. See you again soon!
   

   • 

   Is this helpful?

   Report
2. J

   Juanita

   Detroit

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Kitchen and Kocktails - A Disappointing Dining Experience I recently visited Kitchen and Kocktails and was extremely dissatisfied with both the food and the overall dining experience. As restaurant owners ourselves for many years, my husband and I found that this establishment falls far below what should be expected for the price. Overpriced Menu The food is vastly overpriced. At $25 for a half chicken breast, it's hard to justify the cost. Chicken is not a high-end ingredient, and serving it halved just feels like a poor attempt at value. To add to that, sides are $15 or more and don’t come with entrées. For the price, the portion sizes and overall quality should be far better. Underwhelming Entrees I ordered an entrée that featured a single short rib, which felt absurd for the price. We could have enjoyed a far more satisfying meal at a top-tier steakhouse for the same amount of money—around $250 for both of us. Lackluster Drinks The drinks were a huge letdown. They tasted like a sugary, watered-down Kool-Aid with just a hint of alcohol—definitely not worth the premium price tag. Atmosphere and Ambiance The atmosphere seems geared towards a younger crowd—mostly 18 to 20-year-olds—thanks to the club-like music. While the vibe might appeal to some, it doesn’t lend itself to a comfortable or relaxing dining experience for those seeking a more refined meal. Additionally, the restaurant seems obsessed with photo ops, with aggressive marketing encouraging you to take pictures for $25, which comes across as tacky rather than charming. Customer Service On a positive note, our waitress was friendly and attentive, which was one redeeming quality in an otherwise underwhelming experience. Recommendation Based on what we experienced, we cannot recommend Kitchen and Kocktails. The owner, Kevin, might benefit from bringing in a hospitality consultant to help revamp the restaurant, improve both food quality and service, and reassess their overall approach to pricing
   

   Is this helpful?

   Report
3. L

   LaToya

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait staff, food, ambiance and drinks were perfect. It was a great dinner and experience.
   

   Is this helpful?

   Report
4. L

   Lasheena

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waited 1hr & 15 minutes for food then it came out burnt we paid 11 dollars for a lemonade that came out the fountain
   

   Is this helpful?

   Report
5. J

   Javontae

   Chicago

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   Don’t get me wrong the food is good and flavorful but it’s overpriced soul food. You would be better off going to a steakhouse because after you finish getting your entree and 2 sides it’s the same price for a steak at most steakhouses ($60+). They charge $9-$15 for sides and they aren’t shareable at all they are for 1 person. For example: (Mac & cheese is $15 here & and at Mastro’s it’s $17 and it can be split between 2-3 people). Drinks are expensive, I spent $50 on 2 s’mores espresso martinis and they didn’t even make me feel a buzz, but they tasted strong which makes me think they use watered down alcohol. I seen my server for an added time of 5 minutes and I’m being GENEROUS with that and on the check her “auto gratuity” was $50… which is insane because I barely saw her. I have no problem leaving a big tip if it’s well deserved and the server is attentive, but that was definitely NOT a $50 tip worthy service. Not to mention I was asked if I wanted water and then they charged me $13 for it and it was still water… a steakhouse doesn’t even charge you for water, it’s this is so ridiculous it’s funny. Moral of this is to say that if you come here be expected to pay steakhouse prices for soul fool and don’t think when you see the prices it won’t add up to much because it will with gratuity and taxes that added an extra $80 on my bill which brought the total $350 for 2 people, I’ve spent less for 2 at a steakhouse. Paying almost $400 for a place that sells gumbo and fried catfish is ridiculous, I should’ve stuck with my first mind and went to Tavern On Rush lol.
   

   Is this helpful?

   Report
6. A

   Adrian

   Milwaukee

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Robert was an amazing server!!! Amazing food, Amazing atmosphere, Amazing Experience.
   

   • 
   • 
   • 

   Is this helpful?

   Report
7. A

   Ashley

   Chicago

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   Overpriced small portions ! To make it worse waited 3 hours for a table.. very disappointed
   

   Is this helpful?

   Report
8. M

   Mark

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was nice food was good I really had a good
   

   Is this helpful?

   Report
9. C

   Cassandra

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is an excellent spot—delicious food, friendly service, great music, and generous portions. I’ll definitely be back whenever I’m in Chicago!
   

   Is this helpful?

   Report
10. F

    Faith

    VIP

    Houston

    4 reviews

    4.0

    4 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Always great food and great service! Had a great time with my girlfriend for our brunch catch up.
    

    • 

    Is this helpful?

    Report