Kobe Japanese Steakhouse - Altamonte Springs

Kobe Japanese Steakhouse - Altamonte Springs reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Vicki

   Cleveland12 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We chose table service as we were pressed for time. The food came quickly and the meat/veggies were transferred from bowls to cast iron searing plates on wooden bases. What a great way to serve. Everything was hot and delicious. We will definitely be going back.
   

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2. A

   Amelia

   Orlando2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Greta birthday venue! Saved $25 by signing up for the birthday program!
   

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3. C

   Candace

   Charleston6 reviews

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful and delicious tonight. Good service and good chef
   

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4. A

   Adriana

   Orlando4 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Chef Kong did not divide the food equally to all people at the table. Also we noticed eggbeater instead of real egg, is that something new? Did not like it! Were they running out of lettuce? Salad was served a couple of pieces of lettuce, like a table spoon! Shame! Took us forever to get seated and long time to get our drinks, also long time to chef to come to start cooking. Overall not a good experience at this time.
   

   Kobe Japanese Steakhouse - Altamonte SpringsResponded on 13 May 2025

   Thank you for your feedback. We strive everyday to ensure our guests have a wonderful meal and a marvelous time at our restaurant. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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5. T

   Tim

   Orlando4 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   This was by far my worst Kobe experience ever. We are a family of six and frequently visit other Kobe restaurants for birthdays and special events. This was our first time here at this location. I hate to give the overall experience a one star because the restaurant staff did try to do what they can to make things right after the meal. Our chef Hasa was absolutely horrible. Even if I completely dismissed the fact that he gave all of the excess cooked food to two people in the same party when there are nine people sitting at the table. He even gave some of mine and my wife’s food to someone else. The rice and noodles were not cooked properly and were underdone. The vegetables were virtually raw. He did not ask us for temperatures on the way we won our meat cooked and started cooking. When I spoke up and let him know, we wanted rare steak he continued to cook the meat until it was medium well. If I didn’t know any better, I would’ve assumed that this guy was a food prep person who was filling in for a chef that may be called out on a very busy day.  As I said before, the restaurant did what it could to make up for the chef and I really appreciate that
   

   Kobe Japanese Steakhouse - Altamonte SpringsResponded on 13 May 2025

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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6. P

   Pamela

   Tampa1 review

   3.0

   Dined on 11 May 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   it was Mother's Day crazy busy. The portion seemed a little small. The Teppanyaki chef seemed to struggle with cooking on the grill portions were a lot smaller than normal. And they shrunk down the menu.
   

   Kobe Japanese Steakhouse - Altamonte SpringsResponded 7 days ago

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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7. C

   Carlos

   Orlando1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great to share with family and friends. Big portions and tasty flavors.
   

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8. V

   Victor

   Orlando1 review

   3.0

   Dined on 10 May 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Very expensive. Food is served in a hurry and we felt the pressure to eat fast and leave the table for other customers. You are forced to eat rapidly with no time for conversation. Even carry out bags are presented immediately after the last food portion so you take out fast and leave. It was a disgusting dinning experience. Next time we will share the same plate if that is allowed. For such high prices, clients should be allowed to eat in peace like any restaurant even with a personal chef in front serving food.
   

   Kobe Japanese Steakhouse - Altamonte SpringsResponded on 13 May 2025

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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9. V

   Viv

   Orlando2 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall it was great. We could not have a conversation because of noise level.
   

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10. J

    Jamila

    Orlando2 reviews

    5.0

    Dined on 7 May 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Our cooked Nam made the night and experience he was funny and attentive. He never missed a beat . I enjoyed my birthday dinner.
    

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