Kobe Japanese Steakhouse - Kirkman

Kobe Japanese Steakhouse - Kirkman reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Erica

   Orlando2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience once again I always do. The food was great company was great.
   

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2. OT

   OpenTable Diner

   Charlotte3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service. Food was good. Chef was hillarious and entertaining.
   

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3. J

   Joshua

   Greater Boston5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great hibachi experience. Food is excellent!
   

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4. K

   Kimberly

   New York City8 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I love coming here! I ordered a Lychee martini and IN THE PAST, they were always out of the lychee fruit add on. They finally had it!!! The food was amazing but the Chef wasn’t as enthusiastic as the other chefs. So we kept looking towards other tables to see what was going on. I will take that as he was “reading the table” because 6 people were like “sour pus’s” and not enjoying the show. They weren’t part of our party. The food was great, the service was great, but I think the other table guests ruined the vibe and ambiance. I’ll keep coming here!!! Happy was GREAT!!!!
   

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5. OT

   OpenTable Diner

   Orlando5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Went to celebrate my son’s birthday. We sat within about 10-15 minutes of our reservation time which isn’t bad for hibachi seating. Food tasted great (filet, chicken, shrimp, lobster) and the portions were pretty good (the rice/noodles/veggie portions were huge!) Most of us took home a lot of leftovers. Our chef was fun and entertaining and service was really good. We like coming here for birthday celebrations. They sang for the three birthdays at the table and brought them cupcakes.
   

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6. PS

   PaulS

   Orlando1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! The food was good and all members of my party enjoyed.
   

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7. D

   David

   Orlando1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I was not happy. I made a reservation for 14 people. WHen they seated us they wanted ten people to sit at one table and 4 to sit at another table. So it ended up putting 12 at one table and my wife and I alone at another table. It was not what we wanted but it was the only solution. I won't be back.
   

   Kobe Japanese Steakhouse - KirkmanResponded 3 days ago

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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8. S

   Sarah VIP

   Orlando7 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I visited Kobe’s Steakhouse on Kirkman Road to celebrate my daughter’s 18th birthday, but unfortunately, our experience was far from what I expected. Upon arrival, the hostess asked me to wait a moment, which I gladly did. However, after five minutes of sitting there, I watched as she proceeded to check in another guest who had just arrived, completely forgetting about me. Only after I spoke up did she realize her mistake, at which point a second hostess stepped in to check us in and take us to our table. Unfortunately, once we began walking, she realized the table wasn’t ready, and we had to wait an additional 15 minutes. Once seated, another issue arose—the hostess realized they had mistakenly seated our table incorrectly and attempted to rearrange guests, which caused frustration among those already settled. She also asked about food allergies, which is understandable, but then returned two more times to ask the same question. When the hibachi chef arrived, he was not engaging or interactive, doing only the bare minimum. To top it off, he mistakenly placed my shrimp order on my daughter’s plate. Overall, I was not impressed with this location. The service was disorganized, and the food was mediocre. This has not been my experience with other Kobe’s locations, which have generally been much better. I hope management takes steps to improve customer service at this location.
   

   Kobe Japanese Steakhouse - KirkmanResponded on 4 March 2025

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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9. s

   shawn

   Baltimore1 review

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place for larger groups of 10. Our Chef, Eddie was great and entertaining. Our food was good and we enjoyed the experience. It is in a busy location with other businesses, so parking is not the best but overall, everything else was great.
   

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10. V

    Vivian1982

    Greater Boston2 reviews

    4.0

    Dined on 2 March 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Love the food and the atmosphere. Is one of those places my kid usually goes to.
    

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