Kona Grill - Columbus

Review summary

1. P

   Patrick VIP

   Columbus23 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   This is the 2nd time we’ve been here and I ordered the Taste of Kona and upgraded to the Filet mignon medium both times. Last time was about 6 months ago. Both times it came out dry as hell well done. The first time I didn’t want another one made. This time I asked for a replacement. I have no idea how they cook their filet mignons but the inside was pink and the outer 1/4” around was burnt dry. So I probably had 3oz out of 6oz that was edible. My wife had the sea bass and it came out hard and dry also. She refused to send it back for another one. The only good thing about tonight was our server who was great about all of it. Kona needs to train their cooks how to prepare meats. Will never eat here again.
   

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2. H

   Holli

   Nashville1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The service was extremely slow! They were super nice but it took forever just to get drinks and then our food! We didn’t get any silverware we had to ask for that and again we had to wait for that while our food was sitting in front of us. Barely any ice in our drinks so they got warm fast. The food was not the greatest. My food had a bad after taste and the steak tasted like it was bad! Really the only thing this restaurant has going for it was the looks inside. It was pretty!
   

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3. E

   Ethan

   Columbus2 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   First time we went there the food and service was great. We were very impressed with the pot stickers and surf and turf. Our food and service was amazing. This time we waited 45 minutes for our appetizer which was burnt. I think this restaurant has a lot of potential but based on our most recent experience we will not be dining here again. Too expensive for the quality of food and service. The worst part is that we waited 20 minutes after we finished eating to see our waitress for the bill, she never came. We paid on the table checkout like we were at an Applebees. The whole 1.5 hours we were there we saw our waitress 3-4 times. I never leave bad reviews or complained about restaurants but this was ridiculous. We watch tables around us get their food WELL before we did and their waiters/waitresses were very tentative to them. Our meal was $130 for two people and I would say the quality was at most worth $50.
   

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4. N

   Natalie

   Columbus3 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   They got order wrong -- sushi -- so it was super simple. Rice was sweet, which contrasted with fish in the sushi -- never had sweet rice sushi before. Chilean sea bass was microscopic on the plate. For what I paid, it was very much not worth it.
   

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5. A

   Amanda

   Columbus2 reviews

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our reservation was for 8:15. We arrived a little early so we got a drink at the bar. I ordered a lemon drop martini and my dinner date got a draft beer. My cocktail was decent but not the best I’ve had. We were seated a few minutes early but the wait for another round of drinks and food was very long. We ordered the same drinks. The beer came within a decent time but my martini took about 20 minutes (giver or take) to arrive at the table. When it did, it did not have a lemon or sugar rim like it did when sitting at the bar and tasted like well liquor was used instead this time even though i ordered a specific vodka. After drinks we waited about 30+ minutes for our appetizer and our food for over an hour to arrive. We sat at a 2 person table so not much table space. Our table wasn’t cleared of glasses and plates until our check was brought so we were cramped for space when trying to eat. I ordered surf and turf and my date ordered chicken sandwich. Both tasted average so I think the price point at this restaurant is too high for average tasting food. Side note (not everyone cares I know) but with having steak on their menu they don’t have any kind of steak sauce which was disappointing. Also I ordered my steak MR and it was over cooked but After our long wait we didn’t have time to send it back since we had plans at 10:30 (food came at 9:45) so I just kept it. Staff was very friendly and a bartender did come over to ask how our experience went. Which I told him the same thing as I’m saying here. The decor and ambiance was good but nothing exceptional about this place. Not worth the time and money in my experience, unfortunately overall disappointing.
   

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6. R

   Rob

   Columbus2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Limited menu was not advertised on open table. Wait time for a drink was 15-20 min. the entire meal. Wait time for food was 1 hour. Sushi rolls also an hour. Served at same time as our entrees but ordered 15-20 min before. One person in our party had to send their steak back twice for medium well (I know that’s not how to eat steak, but to each their own). The only bright spot was our server. She did her best to cover for managements failures. If you aren’t successful with a limited menu, how do you survive with the full menu? $135 for dinner and drinks isn’t terrible, but Applebee’s operation makes the restaurant look like amateur hour.
   

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7. OT

   OpenTable Diner

   Columbus1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Took over an hour to get food. The starters wernt even done before the main entres were served. The salmon was hard and mashed potatoes were cold. The food was expensive but tasted like frozen food youd buy from the market.
   

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8. L

   LIONNEL

   Columbus1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Delay in food preparation, no table decoration for Val’s day and has to wait for 30mins after arrival before confirming our table. Overall poor services. Thumbs up to the server lady but rest was poor
   

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9. B

   Ben VIP

   Columbus5 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service was not what I expected considering it was Valentin’s day.
   

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10. C

    Crystal VIP

    Columbus11 reviews

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We waited for an hour for our food. Even after 1 hour, the waitress could not give us an eta. Even though it was Valentine’s Day, there was no excuse for the service. Our waitress was ghost several times and never came over to update us about our order under after 60 minutes. Completely disappointed with the service. The management came over and just cancelled our order, big deal. Also. Our reservation was for 8:30 and as of 9:40 we still did have the food we ordered. Terrible!!!!
    

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