Kona Grill - Riverton

Review summary

1. N

   Nathan

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   MYRNA was the absolute best. When I asked for pepper she brought back red pepper flakes and black pepper because she didn’t ask what kind of pepper I wanted, assumed I meant black pepper, but said she likes to put red pepper flakes on her pasta so thought to bring both. My friend tried it with the red pepper flakes and it was an incredible addition to an already incredible pasta (Lemon Garlic Penne)! Thanks Myrna!!
   

   Kona Grill - RivertonResponded today

   Thank you so much for taking the time to leave such a thoughtful review! We absolutely love it when our team members are recognized for their impeccable service. It really goes a long way, I'm sure you understand how much we value a team member like Myrna! We look forward to making your next visit just as incredible as this one!
   

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2. L

   Lenai

   Orange County

   1 review

   3.0

   1 review

   Dined on 15 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The service was wonderful our waitress was fantastic food was overpriced and didn’t taste all that great!
   

   Kona Grill - RivertonResponded 6 days ago

   Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our service and food. However, we're sorry to hear that you felt our prices were higher than expected and that you found some of our dishes not up to your taste. We strive to provide a unique and delicious experience for all our guests, and it seems we fell short this time. We appreciate your honesty and will use your feedback to make necessary improvements. We hope you'll give us another chance to impress you in the future.
   

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3. N

   Nazanin

   San Francisco

   145 reviews

   2.0

   145 reviews

   Dined on 13 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Horrible food. PrimeRib Sandwich for lunch was more like beef jerky with some dried and burned mystery meat. Oily and stale chips on the side. Never again.
   

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   Kona Grill - RivertonResponded 6 days ago

   We're truly sorry to hear about your recent experience at Kona Grill - Riverton. It's clear from your feedback that we fell short in providing you with the high-quality meal that we strive to offer. We apologize for the lack of seasoning on the Prime Rib Sandwich and the quality of our chips. We're glad to hear that you appreciated our service, but we understand that the overall experience was not satisfactory. We assure you that we will take your feedback into consideration as we continuously strive to improve our offerings and customer experience. We hope you'll give us another chance to serve you better in the future.
   

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4. L

   Lynne

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A nice surprise! Good varied menu. Great service from Brock. Overall nice evening.
   

   Kona Grill - RivertonResponded 6 days ago

   The entire team at Kona Grill would like to thank you for your 5 Star Review! We take pride in providing the best possible experience. Your positive review means a great deal to us. Thanks again!
   

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5. M

   Marti

   Salt Lake City

   2 reviews

   2.0

   2 reviews

   Dined on 7 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food was very mediocre for the price. The fish portions were extremely Small for the cost and the sushi is outrageously priced. It’s like the want to be fine dining but the only “fine dining” part is the prices.
   

   Kona Grill - RivertonResponded on 7 November 2024

   We want to extend our sincerest apologies for the negative experience that you had with us. Although we try to make every experience exceptional sometimes we fall short. Please contact us at (385) 317-7744 at your convenience so we can try to make this right. We look forward to hearing from you.
   

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6. C

   Christie

   Salt Lake City

   8 reviews

   5.0

   8 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend Kona Grill. We had an amazing time. The ambience is incredible and I can’t wait to go back when the weather is nice and dine up on their rooftop. The happy hour food menu is exceptional and a phenomenal value. We had great service and everything we ordered tasted incredible. I can’t wait to go back.
   

   Kona Grill - RivertonResponded on 2 November 2024

   Thank you for taking the time to leave such a thoughtful review! Our motto is Make Every Experience Exceptional, and I am so pleased we seem to have done our job! I will pass your note on to our team, I know it will make their day to read your review.
   

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7. K

   Kiersten

   Salt Lake City

   1 review

   3.0

   1 review

   Dined on 29 October 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food is not worth the expense. It was decent food but as far as a steak goes, you would expect it to be good perfect for $40.
   

   Kona Grill - RivertonResponded on 2 November 2024

   We want to extend our sincerest apologies for the negative experience that you had with us. Although we try to make every experience exceptional sometimes we fall short. Please contact us at (385) 317-7744 at your convenience so we can try to make this right. We look forward to hearing from you.
   

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8. L

   LeeAnn

   Salt Lake City

   1 review

   4.0

   1 review

   Dined on 20 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance of this highly impressive restaurant was a delightful experience for my husband and I as we invited our special guests to join us for Sunday brunch! The food , service and everything in between was amazing! This is our new go-to place to dress to impress, have style that matches our guests and the atmosphere of a great place to share your time with best friends! -LeeAnn Martin / See you soon! 🩵😊
   

   Kona Grill - RivertonResponded on 26 October 2024

   Thanks for coming in and going the extra mile to let us know that the team did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!
   

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9. OT

   OpenTable Diner

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Go see Maddie at the bar. She was amazing, drink tasted great and she was very attentive and friendly.
   

   Kona Grill - RivertonResponded on 20 October 2024

   Thanks for coming in and going the extra mile to let us know that Maddie did a fantastic job! Come on back soon for another round of those custom Kona vibes we try so hard to bestow on guests like yourself!
   

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10. S

    Susan

    Salt Lake City

    5 reviews

    4.0

    5 reviews

    Dined on 13 October 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    The New York steak was tough with very little flavor. The Australian Wagyu was quite tasty. Great service! Costly for what we got. Not even a veggie served just carbs and protein. Could have gotten a side salad for $14, but felt that was a little pricey.
    

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