Koya - Houston

Review summary

1. OT

   OpenTable Diner

   VIP

   Houston

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Worst experience at a “fine dining” restaurant ever! Took 15 minutes for someone to come to our order. When they finally came we were informed that of the only 4 main menu dishes and 5 side dish choices, many items were sold out! We finally got our drinks 30 minutes after ordering. Every single food item we ordered was taken to 1-2 wrong tables before it was brought to us COLD. They went back and forth talking over our food as they tried to figure out which table to bring it to. It just wasn’t a great experience at all. I wanted to do something different for my bf bday since we frequent all the other fine dining restaurants in the city and this reminded me why we always stick to what we know. Did I mention that the coasters were thin paper and the booths had holes in them from the hookah I’m assuming. Then the bill came and had over 20% in taxes, mind you the tax rate in Texas is 8.25%. Then it also had an entertainment fee which was weird seeing that we booked there on a Saturday day night anticipating entertainment yet NONE was provided. So just prepare for an additional 37.5% to be added onto whatever you are ordering when you receive your final bill!
   

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2. D

   Danielle

   VIP

   Houston

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service was slow but food was extremely good I would definitely go back
   

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3. C

   Carlos

   Houston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   overall great experience, ambience and vibe was incredible
   

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4. C

   Charlina

   Houston

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   Service was very poor. It was one server for 10 tables. He tried his best but he was just overworked. The food was pricey for the portion sizes and taste. The ambience is great but overall the experience lacked in the most important categories.
   

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5. K

   Kiara

   Orlando

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I wouldn’t recommend 0/10. I made the reservation got there on time & they had no table for me. About 30 minutes later they sat me after we scurried around the restaurant for some time. Once seated we waited for 15-20 minutes for someone to take the drink order. After we put our drink order in the drinks took another 30 minutes to come and honestly by that time we were just ready to go ANY where else. Won’t be back, I actually hated it.
   

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6. E

   Everly

   Shreveport

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   This was my 2nd time at KOYA. We were celebrating our friends 10 year anniversary. We spent 500.00 at KOYA and that was with the nice lady giving us a discount due to poor quality and lack of food that we ordered. It wasn’t about the discount but everything we ordered they were out of it. They opened for the night but didn’t have many options as far as food.… they have a small menu as it is but several things they were out of… no asparagus, no oysters, no lobster tacos, no sea bass. The food is overpriced but was willing to pay. My husband and his friend ordered the jerk lamb chops medium… due to us already being irritated they didn’t complain and they ate the well done lamb chops. By the way they were not jerk they were just cooked lamb chops. Drinks were good. I sent my salad back with grill chicken I settled for that due to them being out of the sea bass and oysters… mind you for a Caesar salad with overcook charred chicken would run me 30.00 I sent the salad back once it arrived and realized the chicken was brunt… in other words I didn’t eat I just ordered drinks. They charged gratuity 20% which was no problem the server tried the best she could to accommodate even bringing a complimentary cake for my friends anniversary and shots for the 4 of us.. All I will say is do better.!!! I would come back for drinks but eat before you get there… they pretty much had no food and they are well overpriced… I can’t see this business lasting too long without making the necessary changes... Several tables informed us that they just settled for what was left on the menu.:. steak -72 and lamb chops-58…wings-18…and Mac and cheese… pass on the Mac and cheese it’s not worth the price…
   

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7. C

   Chaz

   Houston

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really enjoyed the experience. Very intimate setting and good food. Waitress was excellent.
   

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8. L

   Latrici

   Houston

   3 reviews

   2.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Had reservations we wasn’t seated until 45 min later. Hostess sent us to the back room speak easy and left us there. I went to check the status and they had no clue we were there waiting. The excuse was that the guest are staying pass the table reservations time. Instead of management alerting the table that the next rsvp have arrived and is waiting. She just offered us a cheap glass of champagne on a dirty glass that had traces of lipstick. Staff was short it took the waiter at least 20 min to come and acknowledge us. We got seated at 10:05. We caught the last 5 min of the dancer. After that no one else came out and danced. Dj was good. We were missing food and charged. We had to inform the waiter because he never came and checked in on us and the servers just bought the food and didn’t confirm all that we ordered. And this all happened on my husband and my valentine date 2-15-25.
   

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9. K

   Kylo

   Houston

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   KOYA Houston delivers a great vibe! Speakeasy & hookah A+!
   

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10. A

    Alanna

    New York City

    5 reviews

    1.0

    5 reviews

    Dined on 16 February 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    I tried contacting the restaurant before my reservation date to setup champagne at my table and bring a cake and never heard back from them. Koya has valet across the street. I paid them the money then they told me to park my car myself while others got valet. Reception was unorganized and the welcome champagne bottles on ice that was displayed was not offered. We were a party of 7 and all 7 dishes were practically inedible. Such poor food quality for such high prices. Food was cold, overcooked, presented not as advertised, and tasted old. Entrees Ordered: Ribeye, lamb chops, kabobs, salads with shrimp, sea bass. Along with various appetizers equally as bad. Drinks were not memorable. Our waiter was probably the only decent part. He was trying his best but was stretched too thin, he had nearly every table. Fire dancing show was 1 person not multiple dancers like the videos posted. She only danced near two tables and center stage. She danced for 5 minutes then was gone for 20 minutes then back for another 5. Many patrons had huge and bright portable ring lights attached to their phones that need to be banned. It ruins others experience.
    

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