Kyoto Sushi & Japanese Steakhouse

Kyoto Sushi & Japanese Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sabrina

   Boise1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   For not having a hamachi table ruined my Mother’s Day.we had a party of 7 and spent $380. Upon doing a calculation that was $50 a plate and the food portions were very small, but priced the same as you would expect if sitting at habachi table. I tried several times to communicate my request for a habachi table but service didn’t want to accommodate. My reservation was for 6:15 and it was nearly an hour in a half before the habachi table next to us was open. I would ask for a refund of at least half of not the whole order. We unfortunately won’t visit again. May 11,2025 reservation was 6:15 and order didnt get put in until 7:06 no drink were refilled until main course was served. Ticket #11 Very disappointed
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Sabrina, I am sorry you were disappointed with your experience at our restaurant. We have a reservation system for choosing general seating vs hibachi seating, and i see that you did choose general seating. Especially on a holiday, we were fully booked and could not accommodate a Hibachi table. It's not that we didn't' want to accommodate, but we just couldn't due to having a fully booked out restaurant. I also see you e-mailed us, and look forward to finding our way to a good resolution for you. Thank you for your review.
   

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2. V

   Vern

   Jackson Hole2 reviews

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   First things first! I LOVE the food here!!! We always seem to get the same cook who isn’t overly exciting but I’m sure he’s done his “show” a million times and it probably gets old. BUT the two girls who are the hostess’s are SO RUDE!!! We’ve been here about 6 times now and they’re the last two that we’ve dealt with and my husband said this is the last time because it just sets the tone. I also asked MULTIPLE times for “cheater” chop sticks for our daughter the waitress said they had and she NEVER brought them even after being asked again to refresh her memory. Just overall a crap experience and if we’re going to spend $200+ on dinner we’ll go somewhere else.
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Vern, thank you for the compliments on the food. As far as your experience with our host's we will be having a meeting today to address that. We don't hear this often, but do address it when we do. You're absolutely correct, it sets the tone. We ask for some leeway as we resolve this issue for you. I do see that this was on mother's day, and things to get a bit hectic. Please send us a private message as we would love an opportunity to make it up to you.
   

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3. M

   Marti

   Boise9 reviews

   5.0

   Dined on 3 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience. Enjoyed the food and service.
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Marti! Thank you so much for your kind review. We appreciate you, and look forward to seeing you again soon!
   

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4. P

   Paloma

   Boise1 review

   5.0

   Dined on 27 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was delicious. The chef was amazing and the service staff were so knowledgeable about the menu and helped guide us through. It was a great experience overall and we were a party of 12!
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Paloma! We are so glad you had a great time with your large party. We appreciate you, and look forward to seeing you again soon!
   

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5. R

   Ronda

   Boise1 review

   5.0

   Dined on 26 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful experience to celebrate daughter's birthday. Our hibachi chef was wonderful.
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Ronda! Thank you so much for celebrating your daughter's birthday with us. We are glad you had a great time! Please visit again soon!
   

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6. J

   Joe

   Boise5 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great table side experience. Fun for the whole family, but nice enough for a date. Great service, great food, and reasonable prices. Will definitely go again.
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Joe! Thank you so much for the kind review. We appreciate you, and look forward to having you again soon!
   

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7. T

   Tina

   Boise2 reviews

   5.0

   Dined on 19 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a fun night. We celebrated our son’s birthday. Enjoyed our chef and all the staff. Everyone was very attentive. Great service for sure.
   

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   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Tina! Thank you so much for celebrating your son's birthday with us. We appreciate you, and will se you again soon!
   

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8. D

   Dawn

   Boise2 reviews

   5.0

   Dined on 19 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service at Kyoto was absolutely fantastic from the gal (didn’t get her name) who took our orders, took pictures, checked on us, and paid special attention to our birthday boy (10). Tok (our chef) was phenomenal as well! Very friendly, good with the kids we had with us, and great sense of humor. Food was great, although prices have gone up (as they have everywhere).
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Dawn! Thank you so much for the kind words. We are glad your birthday boy had a great time. We look forward to seeing you again soon!
   

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9. J

   Jackie

   Boise3 reviews

   5.0

   Dined on 14 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We wanted a festive place for my husband's birthday dinner and Kyoto was perfect. The food, the mood, and the service were great!
   

   Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

   Hi Jackie! Thank you so for trusting us to host your husbands birthday dinner! We appreciate you, and please visit again soon!
   

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10. J

    Jerralynn

    Las Vegas48 reviews

    4.0

    Dined on 13 April 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is always fantastic and the people are amazing. I was just surprised that they didn’t have some of the items we all loved so much. No more tempura vegetables for appetizers. And we were wanting to enjoy the cake for the birthday celebration at the end but we were told that we only had 20 more minutes because another party was coming in. I was surprised to hear that. I was never “rushed “ before and it just seemed to annoy me a little bit. But, it still is not going to stop us from going back. We will just plan accordingly. We really enjoyed everything else. We did have the cake for dessert!
    

    Kyoto Sushi & Japanese SteakhouseResponded 3 days ago

    Hi Jerralynn, thank you so much for your review. We have had to make some changes on the menu. When certain items don't sell, we can't guarantee freshness. We will bring back some of your favorite items as specials from time to time, so please be sure to follow us on social media. On our busier days we do become very booked with reservations, so we apologized if you felt "rushed." If there are extra's you have going on please be sure to let your server know so we can better accommodate you. Thank you so much for choosing to celebrate with us. Please visit again soon!
    

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