La Belle Helene

Review summary

1. K

   K

   Charleston

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Not sure if they were understaffed because of holidays, but our waiter tried his best and was very friendly and helpful, it just took a really long time for food to come out even though the restaurant was only about a 1/3 of the way full (about a half hours wait just for soup). Some things feel a little overpriced, but the sandwiches were very good. Very beautiful restaurant and the portion sizes are good!
   

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2. R

   Ron

   VIP

   Charlotte

   144 reviews

   3.0

   144 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Requested smaller room and booth when I made Rez a week earlier. When I arrived I was told “There was a mixup”… and we were seated in in a place I did not like. In the past we were asked if we wanted to add a gratuity for the kitchen ( which I always did). Now it’s a mandatory addition added to the total bill requiring a recalculation of server gratuity. That’s like adding a gratuity on top of a gratuity. While the food and service are excellent, I don’t care for the tactics. We will not be returning.
   

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3. L

   Lexi

   Charlotte

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The restaurant is beautiful and that’s why I wanted to take my family there. We were sat in a semi private area which was ok, but you are kind of stuck out of the way and can’t appreciate the beauty of the restaurant. We also let our server know we had a show at 7:30 when we sat down at 5:30 for our reservation. It took about 30 minutes for our bottle of wine to be ordered and delivered which was longer than necessary especially since it was not busy. We placed our food order at that time and did not receive our appetizer until 6:40 and then our meals at 7pm. We had to ask for our check right away because we were cutting to very close to our 7:30pm show start time. Things took a long time and we had to rush through our fairly pricey meals. Lastly, with the price of wine and most foods here, I would expect that the entire table has matching wine glasses, appetizer plates and utensils. All of us at our table had mismatched items. In a sense, I expected more from a restaurant that charges these prices and I was not exactly impressed.
   

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4. H

   Helen

   VIP

   Charlotte

   59 reviews

   5.0

   59 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Festive and Fun! Great place to celebrate Christmas Eve (or any occasion!)
   

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5. L

   Laine

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent atmosphere and the food was fantastic.
   

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6. K

   Krisi

   Charlotte

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Ate here years ago before they closed down and recall spectacular food and top notch service. Can not say the same about our recent visit. Granted it was Christmas Eve but they were not over capacity (which was nice). Food seemed rather pricey for the experience (not very hot). Further, our waitress was unaccommodating and not helpful. I'm not sure if she was new or filling in for someone else. But it was Christmas Eve so we extended grace. Note: do not sit at one of the tables that backs up to another booth. Uncomfortable and every time the other side moves, you feel your side shake and bump. Disappointing and pricey experience to say the least. Never had a manager come by to address anything.
   

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7. K

   Kyle

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service is outstanding, Winnifer was absolutely wonderful. Great bottle of wine, went with the CDP. Food was good as always, but would love to see it evolve a bit.
   

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8. U

   Uchechi

   Charlotte

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Love the ambiance. Great service and location
   

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9. B

   Bruce

   Philadelphia

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience, food and our amazing server Miranda were excellent. Everything we had was outstanding. The sea bass, duck and tomato soup with grilled cheese was memorable. Give it a try
   

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10. H

    Holly

    VIP

    Charlotte

    17 reviews

    5.0

    17 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful and special family Christmas event dinner for our family. Food was delicious, excellent service, exactly what we hoped for.
    

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