La Grande Boucherie - DC

Review summary

1. R

   Ryan

   Washington DC

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Just coming back from Paris, my husband and I decided we would organize his birthday dinner here as a loving nod to a wonderful experience abroad. The food was delicious and so very well presented. The wine was impeccable and cocktails were perfect. The ambiance, especially around the holidays, is unmatched. I will say it was surprisingly busy for a late evening dinner on a Tuesday and I think that made wait times for items longer than ideal. That being said, it was a top notch experience and we will be back!
   

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2. J

   Joanne

   Caribbean

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good food a bit loud and crowded had to wait to be seated front staff was no where to be found
   

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3. P

   Pamela

   VIP

   Washington DC

   52 reviews

   5.0

   52 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and waiter were excellent. The hostess initially put us at a table near the kitchen with a fully open restaurant. We were not clear why considering we had a reservation. Luckily we found our own table.
   

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4. F

   Frezer

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Price is expensive and the writers tried to sale as much as they can
   

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5. S

   Susan

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The restaurant is lovely especially at the holidays. But on a Monday night, our party of 9 felt ignored and neglected. Good for different people came out at different times. Twice our server had to be reminded to bring out side dishes. Our cocktails arrived after our appetizers were finished. The food was mostly very good. One steak ordered medium was very rare and when it was sent back, it took a solid 20 minutes for that guest to receive her food again. She munched on bread while the rest of us ate our entrees. I would not go back during the holiday season.
   

   La Grande Boucherie - DCResponded today

   Hello Susan, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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6. D

   Debbie

   VIP

   Washington DC

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We arrived early so we could have a cocktail at the bar before dinner. The bar staff completely ignored us. We were waving constantly and not one bartender made eye contact with us. One was working service bar and 3 others were on side bar. They weren’t pre busing the bar or engaging with the clients. All they did was dry bar glasses and avoid making contact. Even though we were finished our drinks and clearly needing another round we could not get their attention. When I finally got the attention of a bartender I was told that they weren’t our bartender. They cared more about drying glasses at a half empty bar on a Monday night than making sure they took care of the clients paying for drinks in front of them. Dinner was much better. We had escargot, Cesar salad, steak frites and a burger. The burger was not worth $29. Stale bun, thin dry beef patty (medium cooked but very dry) barely a smear of onion jam, wilted lettuce and old slices of Roma tomatoes with a wilted kosher pickle spear. The French Fries were cold. I would rather have burger for a Great American Restaurant. The chocolate Carmel torte needed a saw to cut a piece. I couldn’t get my fork through it. I asked for coffee that I didn’t receive. I messaged the restaurant in the morning through open table let them know we had a $100 voucher and wouldn’t have 5 people only 4. No one responded to us. So I called three times and couldn’t not get ahold of anyone. Then when we checked in I let them know there would be 4 of us not 5 and that I had my $100 voucher the hostess said she make a note of it . They seated us at a table of 6 people and didn’t take the voucher off the bill. When leaving I went to the same hostess and she said well where is your voucher. I explained that it isn’t needed that it’s noted when you make the reservation at the restaurant… she said oh well I’ll the manager know. No sorry. We can adjust the bill. Just we’ll let the manager know- bye… Very disappointing!
   

   La Grande Boucherie - DCResponded 1 day ago

   Hello Debbie, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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7. R

   Rachel

   VIP

   Atlanta Metro

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Waste of a beautiful building… DC has an abundance of great restaurants. My husband and I love fine dining and like branching out to try new places. My husband is French and we thought we would try something we knew he would love, and we made our reservation a month in advance. We were disappointed when we were sat directly next to the kitchen door and wait station (where plates were broken, silverware was loudly put away, and the smells of the kitchen were less than appetizing). We ordered a couple cocktails, the escargot, cheese, fillet au poivre, flétan rôti, and desserts. Nothing remarkable about the food other than the fillet was fatty. This was disappointing given the restaurant has butcher shop (boucherie) in the name. The service was surprisingly great and the only part besides the building that made this dinner bearable. With so many options, don’t disappoint your date. Look in the window if you want to see the building and go to one of DC’s many other options.
   

   La Grande Boucherie - DCResponded 1 day ago

   Hello Rachel, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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8. D

   Don

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service, food, cocktails were great! However, the music was overwhelming so loud conversation was difficult. And, the entry way had one person working the desk who was also doing the coat check. Upon leaving there were 18 people at the bottom of the stairs or in the entrance - difficult to move.
   

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9. J

   JC

   VIP

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great, but the service we received from our server Calvin, was 5 stars. We will definitely be back.
   

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10. D

    Donna

    VIP

    Washington DC

    5 reviews

    3.0

    5 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    My review of La Grande Boucherie would have been much better had the restaurant had more wait staff. Our poor waitress was overwhelmed, pouring water, taking drink orders, opening bottles of wine, taking food orders, trying to balance too many tables. We had a large party of 9 which added to the chaos. The food is good, the restaurant is beautiful. The restaurant just needs more staff.
    

    La Grande Boucherie - DCResponded 1 day ago

    Hello Donna, Thank you for sharing your feedback. We sincerely apologize for the challenges you experienced with service during your visit. It’s clear that our staffing levels impacted your experience, and we regret the added stress this placed on both your party and our team. We’re glad to hear you enjoyed the food and found the restaurant beautiful, and we truly appreciate your understanding. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as a reference to your feedback, and we will reach out to you directly. We hope to welcome you back for a smoother and more enjoyable dining experience in the future. Sincerely, Guest Relations Team
    

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