La Grande Boucherie - DC

Review summary

1. K

   Kay

   VIP

   Washington DC

   6 reviews

   3.0

   6 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   A very pretty restaurant especially for the holidays! The cocktails were delicious! I enjoyed the lobster bisque, my filet mignon was good just was not hot when it came to the table! I really enjoyed the profiterolos were amazing!!!!
   

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2. C

   Crystal

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas Eve dinner here was wonderful! Excellent service, ambiance, and food. We will definitely be back next year!
   

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3. K

   Kalle

   VIP

   New York City

   14 reviews

   4.0

   14 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   My steak was fantastic, my wifes boeuf bourginon was ok. We waited 20 minutes for our drinks. We put in a food order since we assumed the service was slow. Food arrived in 4 minutes, still no drinks. My steakknife arrived after I had finished half my meal. They gave us each a glass of red wine to compensate for the weird service which I really appreciate. When you charge 60$ for a dish, I assume the service will match. It unfortunately did not. Will definitely go back but if the service is still the same I will not go a third time.
   

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4. A

   Annie

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a fantastic experience. Multiple staff said happy anniversary to us. We got free champagne as soon as we sat down. The servers and waiter were very attentive. The atmosphere was very festive during Christmas. I would definitely recommend this place.
   

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5. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Writing this with the caveat that we did eat here on Christmas Eve so we expected things to be busy. They were wonderful with accommodating our daughter’s severe food allergy. The food was good and our server was efficient and experienced. The only complaint was that the table they placed us at was at the back near a server’s station and next to the back elevator area and this was in spite of having made a reservation well in advance. This made it hard to enjoy the ambiance or conversation.
   

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6. A

   Asfaw

   Washington DC

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   I’ve been to this restaurant twice now, and the food is absolutely terrible. It’s clear they prioritize the ambiance over the quality of the food. During my last visit yesterday , they served me a raw steak. When I asked them to cook it more, they did, but it ended up tasting unbearable. I even felt sick afterward. I cannot recommend eating here. If you do visit, stick to the bar and just enjoy the decor. Honestly, if I could, I’d give this place less than 0 star.
   

   La Grande Boucherie - DCResponded today

   Hello Asfaw, Thank you for sharing your experience. We sincerely apologize for the raw steak you received and the disappointing experience that followed. We understand how upsetting it must have been, especially since it affected your health. Food safety and quality are essential, and we deeply regret that we fell short in this instance. We also appreciate your feedback on the ambiance and service. Please rest assured we are reviewing the situation thoroughly. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as a reference to your review, and we will reach out to you. Sincerely, Emma Guest Relations Team
   

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7. B

   Bow

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   They need to keep up with their wine inventory if they gonna offer discounts. They didn’t have wines we tried to order two times.
   

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8. E

   Elijah

   Washington DC

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Ambiance and décor for the holidays was amazing however, table settings are super small/tight if you are with a party of 2! Service was brutal, did not order entrée until over an hour of being sat (party of 2) We asked for a sommelier with questions for French wines, after about an hour, they never came to our table and I let the server know dont worry about it and we just ordered the bottle of the first glass of wine we had upon seating. Would have expected some urgency with an apology and getting a sommelier to the table immediately after being notified they never came. Also realized after, I do not believe the bottle of wine was discounted with the 50% promotion they have for Sun-Thurs. Starter was brought to the table and they said, scallops? which we did not order so we said not ours! It was actually the escargot, which we did order so they had to send a new order because it was dropped at another table. We were eating dessert and similar situation happens where they had a salad and asked if it was for our table.... no, we are done eating and had dessert on the table. The food was average at best. We had the steak frites, which did not have much flavor and the burger which only half of it was eaten. Great for the ambiance and holiday setting, other than that, would not come back.
   

   La Grande Boucherie - DCResponded today

   Hello Elijah, Thank you for sharing your experience with us. We're glad to hear you enjoyed the ambiance and holiday décor, but we sincerely apologize for the service and food issues you encountered. Waiting over an hour to place your entrée order and the lack of attention from the sommelier are completely unacceptable. We also regret the mix-ups with your food orders and the confusion with the wine promotion. We understand how frustrating these issues were and deeply apologize for the impact on your experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as a reference to your review, and we will reach out to you directly. Sincerely, Emma Guest Relations Team
   

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9. L

   Laura

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went for friends Christmas dinner and it was great! Steak frites cooked perfectly, cheese board was excellent, crème brûlée dessert was tasty.
   

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10. C

    Catherine

    Washington DC

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 5

    This food is tragic and the prices are outrageous. I would gladly pay these food prices if the food has been good, but Trader Joe’s microwaveable dinners have more flavor. The drinks are okay. The service was wonderful and it is a beautiful building. I feel like the ownership knows this and therefore the food is lacking.
    

    La Grande Boucherie - DCResponded today

    Hello Catherine, Thank you for taking the time to share your thoughts with us. We are truly sorry to hear that the food did not meet your expectations, and we appreciate your honest feedback. While we’re glad to hear that you enjoyed the service and the ambiance, we deeply regret that the food did not live up to the standards we strive for. We understand how important it is for the quality to match the pricing, and we take your comments seriously as we continue to improve. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as a reference to your review, and we will reach out to you directly. Sincerely, Emma Guest Relations Team
    

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