La Lo La Rooftop

Review summary

1. E

   Ermelinda

   Los Angeles

   33 reviews

   5.0

   33 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Once we found it...paradise! The staff were AMAZING and super attentive. The ambiance was spectacular ....a LA must!
   

   La Lo La RooftopResponded on 31 October 2024

   Dear Ermelinda, We are glad you enjoyed the ambiance and service, and we appreciate your high rating. It was a pleasure hosting you at La Lo La Rooftop, and we look forward to seeing you again soon. La Lo La Manager
   

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2. B

   B

   Los Angeles

   1 review

   4.0

   1 review

   Dined on 20 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing views of the city of downtown, the ambience was mellow, music was great and the drinks were amazing. The food was just right and service was great.
   

   La Lo La RooftopResponded on 21 October 2024

   Dear Guest, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted crew. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at La Lo La Rooftop, and we are excited to see you again soon. La Lo La Manager
   

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3. S

   Sualeha

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Good music and views. The service was good, our staff was attentive. Food was ok.
   

   La Lo La RooftopResponded on 26 October 2024

   Dear Sualeha, We are glad you enjoyed the ambiance and service, and we appreciate your high rating. It was a pleasure hosting you at La Lo La Rooftop, and we look forward to seeing you again soon. La Lo La Manager
   

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4. DM

   DavidM

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Place is very nice, great scenery especially at night.
   

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   La Lo La RooftopResponded on 20 October 2024

   Dear DavidM, What a pleasure reading your comments. We enjoy offering our guests a casual atmosphere combined with delicious food served by an attentive staff. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at La Lo La Rooftop, and we hope to see you again soon. La Lo La Manager
   

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5. K

   Karen

   Washington DC

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 4
   3. Service 1
   4. Ambience 5

   There was only one waitress for the entire rooftop. The service took hours and they added a 20% tip
   

   La Lo La RooftopResponded on 21 October 2024

   Dear Karen, It was a pleasure having you dine with us, and we appreciate you taking the time to leave this great rating. However, we are sorry that you had some issues with our crew during your visit. We take these concerns seriously and will speak with our crew. Thank you for your valuable feedback, and we hope to have another opportunity to provide you with the hospitality you deserve. La Lo La Manager
   

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6. R

   Renee

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Could have had more options of food. The sangaria was amazing. View was great.
   

   La Lo La RooftopResponded on 13 October 2024

   Dear Renee, Thank you for the wonderful review of La Lo La Rooftop! We are devoted to creating a memorable dining experience with our delectable drinks and stunning views, and we are happy to read that you loved your visit. Thank you again for dining with us, and we look forward to welcoming you back soon. La Lo La Manager
   

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7. L

   Leticia

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on 6 October 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   A little over price for quality of food. Ambience was nice and the view was worth it. Make sure to look for service fee, tip was automatically included and we weren’t made aware of it.
   

   La Lo La RooftopResponded on 8 October 2024

   Dear Leticia, Thank you for sharing your comments. We are glad you liked our ambiance and views, but we regret your disappointment with some of our costs. We are always excited to hear positive comments from our guests, but we are also grateful to receive feedback regarding our guest's experience. We apologize for not meeting all of your expectations and hope you will give us another opportunity in the future. La Lo La Manager
   

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8. B

   Brittany

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on 5 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Nothing to write home to mum about. The 20 percent service fee was a bit of a shock, it’s written in super small print on the menu though. Was just ok and over priced
   

   La Lo La RooftopResponded on 6 October 2024

   Dear Brittany, Thank you for choosing us, and we appreciate your feedback. We truly regret letting you down and not meeting all of your expectations while you were here. We hope you will return soon and try another of our fresh offerings. We are sure you will have a wonderful experience. Thank you once more, and we hope to see you again soon.   La Lo La Manager
   

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9. J

   Jordan

   Miami

   1 review

   2.0

   1 review

   Dined on 5 October 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   I don’t think the cost to value ratio is there. Parking already is $30 (and I still had to walk a bit to get there). Music is pretty loud it’s sometimes hard to hear the person across from you. The food isn’t that great relative to the price. Beef skewers came out cold. Potato bravas I feel as if I could get in the frozen food aisle at my local grocery store (I’m not saying they were cooked bad just the value to price is a little off). Food took forever to get to the table; so long that the server comped 2 drinks which I really appreciated. The bill for two people was $160 (had the 2 extra drinks not been free, then the bill would have been north of $200). I’d have no problem paying that price for good food, service, and ambience, but all of that was lacking on my visit. The saving grace is the view but I’m not sure I can justify frequent visits here.
   

   La Lo La RooftopResponded on 6 October 2024

   Dear Jordan, Thank you for dining with us. We were sorry to read that you did not enjoy your visit. We are truly disappointed for missing the mark with our services while you were here; this will be addressed with our team to make sure it is not repeated. Moreover, our menu items, which are made with fresh and local ingredients, normally receive great reviews; therefore, it was disappointing to read that our restaurant did not exceed your expectations. We will speak with our culinary team, and we would love for you to return so we can show you the hospitality we are known for providing. La Lo La Manager
   

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10. N

    Norma

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on 5 October 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    We made 6 o clock reservation for dinner. It was slow. Waitress took her time to come and acknowledge us. We had to ask for water and get our drinks and appetizers going. We ordered a lot of appetizers they were delicious. Two of the girls ordered entrees which never came. We were frustrated and asked for the bill several times with different waiters passing by. Finally, when a different waiter brought the bill I didn’t bothered checking it. I paid and one of the entrees was charged which we never received. Automatically, tip is charged at 20% which service was horrible. I called the hotel twice since the restaurant doesn’t have a direct line. Receptionist took all info down plus receipt info and told me I would get a call or emailed. I never received either one. Place (view) , appetizers, drinks were amazing. Service not good at all!
    

    La Lo La RooftopResponded on 12 October 2024

    Dear Norma, Thank you for reviewing your time at our restaurant. We sincerely apologize that your experience did not meet the high standards we strive to provide every guest. We understand how important timely and attentive service is and will address these issues with our staff. We take your comments seriously and will address these concerns with our team to ensure improvements in our service. We are also sorry for the billing concern that you are having. Thank you for your time; we will share your comments appropriately. La Lo La Manager
    

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