Eataly Soho

Eataly Soho reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Robyn VIP

   New York City253 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The salads and gluten-free pizza were fantastic. They had live music which was moderately loud. We didn't mind it. The restaurant only had a few tables filled yet the service was very slow. For example, we got our salads before our cocktails came out and the waiters were very chatty with one another and other staff members making it difficult to get people's attention. It would be five star in my book if the service was a tad more attentive.
   

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2. c

   christian

   New York City15 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really can’t go wrong with this location if Eataly. Love the neighborhood, food as always was very good and high quality, service (our server was Chris) was excellent, and overall just good times!
   

   Eataly SohoResponded 1 day ago

   Ciao Christian, We appreciate your positive feedback! Thank you so much for taking the time to write this review about your recent experience at Eataly Soho. We are happy to hear you enjoyed the food and service. We hope to have you dine with us again soon! Best, Eataly Soho
   

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3. c

   carolina

   New York City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exquisite food in a cozy atmosphere. Overall, a wonderful experience. Special mention to the team. They went above and beyond to ensure we enjoyed our lunch.
   

   Eataly SohoResponded 1 day ago

   Ciao Carolina, We appreciate your positive feedback. Thank you so much for taking the time to write this review about your recent experience at Eataly Soho. We are happy to hear you enjoyed the food, atmosphere and service! We hope to have you dine with us again soon! Best, Eataly Soho
   

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4. j

   jill VIP

   New York City4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was amazing! Fondue appetizer, salad and butternut squash ravioli were all incredible! Will go back again for sure.
   

   Eataly SohoResponded 1 day ago

   Ciao Jill, Thank you for taking the time to share your feedback and for choosing our restaurant! We are delighted to hear that you had a great experience and that our fondue, salad and ravioli stood out to you. We will be sure to pass along your kind words to our staff. Looking forward to seeing you again soon! Grazie, Eataly SoHo
   

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5. RS

   RobertS

   Greater Boston5 reviews

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Eggplant parm was room temperature. Carbonara was dull. Service haphazard.
   

   Eataly SohoResponded 7 days ago

   Ciao Robert, Thank you for sharing your feedback. We are sad to hear that your experience did not meet expectations. We strive to provide high-quality food and attentive service, so it is disappointing to hear that we fell short during your visit. Your comments about the food will be communicated to the kitchen team to ensure every dish meets our standards. We hope that we can welcome you back another time for a better experience. Grazie, Eataly SoHo
   

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6. K

   Kutie

   New York City47 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Nice restaurant setting for Eataly SOHO comparing to other locations. Restaurant Fest menu was awesome. We ordered Pesto Burrata and Linguine only $34! Very good value combo, the Limoncello Spritz was great too, very satisfying.
   

   Eataly SohoResponded on 8 March 2025

   Ciao Kutie, Thank you for your wonderful review. We are so glad to hear you enjoyed the Restaurant Fest menu items as well as the Limoncello Spritz. We appreciate your kind words about our SoHo location, and we look forward to welcoming you back soon for another memorable experience! Grazie, Eataly Soho
   

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7. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was 10/10…I would go back in a heartbeat
   

   Eataly SohoResponded on 7 March 2025

   Ciao, Thank you for your kind words. We are thrilled to hear that you had such a fantastic experience at our restaurant. We would love to welcome you back anytime! Grazie, Eataly Soho
   

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8. K

   KATE

   New York City1 review

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service, ambience - ribeye steak was outstanding.
   

   Eataly SohoResponded on 6 March 2025

   Ciao Kate, Thank you for taking the time to share your feedback and for choosing our restaurant! We are delighted to hear that you had a great experience and that our team's service and the ribeye stood out to you. We will be sure to pass along your kind words to our staff. Looking forward to seeing you again soon! Grazie, Eataly SoHo
   

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9. OT

   OpenTable Diner VIP

   New York City2 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service was terrible food mediocre. Was disappointed and underwhelmed.
   

   Eataly SohoResponded on 2 March 2025

   Ciao, Thank you for sharing your experience with us. We are truly sorry to hear that we did not meet your expectations with our food and service. Our goal is always to provide great food and service and it's disappointing to hear we missed the mark. We will reach out to you directly to discuss this in more detail. We hope to have the chance to welcome you back for a better experience in the future! Grazie, Eataly Soho
   

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10. S

    Stephen

    New York City6 reviews

    2.0

    Dined on 1 March 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    Very dissatisfied. The starter mushroom pizza was good. The chickpea fries were nothing special. The fried calamari was more battered peppers etc than calamari. The gnocchi w pesto too salty, the grilled meat for 2 was pathetic and the cod was okay but maybe 2 1/2inches square! The tiramisu was really good. The prices were not justified!!!!
    

    Eataly SohoResponded on 2 March 2025

    Ciao Stephen, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. We strive to provide high-quality food and service and are disappointed to hear we fell short. Your comments regarding the menu items you mentioned have been noted, and we will review them with our kitchen team to ensure improvements are made. On a positive note, we are glad to hear that you enjoyed the mushroom pizza and tiramisu. We appreciate your review and would love to make things right. We will reach out to you directly to further address your concerns. Please let us know if you would like to come back soon so we can make your experience more memorable. Grazie, Eataly Soho
    

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