La Pizza & La Pasta - Silicon Valley

Review summary

1. L

   Leslie

   VIP

   San Francisco

   7 reviews

   3.0

   7 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Usually the gluten free pizza is off the charts delicious… but they were definitely off tonight. Pizza arrived first to the table both were at best barely warm and soft. Usually they are crispy with a perfect chew. Then the pastas arrived along with the salads. The pasta was at best warm. Great flavor but just barely warm. Kinda disappointing. We like the place so we’ll go back. And hope it was just an off night.
   

   La Pizza & La Pasta - Silicon ValleyResponded today

   Ciao Leslie, Thank you for taking the time to tell us about your experience. At Eataly, we value hospitality and quality in our food, and what you described certainly doesn't meet our standards. On behalf of all of us at Eataly, I would like to apologize for failing to meet our standards on the day of your visit. Grazie,
   

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2. WG

   WanderinGourmet

   VIP

   San Francisco

   75 reviews

   5.0

   75 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The CAL AMARI FRITTI E ZUCCHINE was crispy and tender. Not oily at all. The RAVIOLI DI ZUCCA was flavorful and cooked perfectly. The waiter was attentive but not intrusive. The restaurant was very loud with many crying children (but it serves pizza and is attached to a shopping center so….) and it was freezing at our table. The waiter explained that the shopping center controls the temperature and that the table we were seated at had the vent directly overhead. I definitely will return knowing what the ambiance will be.
   

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3. N

   Nicholas Diaz

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I was originally going to La Pizza & La Pasta with a friend but he bailed on me at the last minute. I figured that I would stay for dinner anyway and was glad that I did. The server, Maria Paula, was very friendly and knowledgeable. She was able to guide me through the menu with ease and offer pro tips along the way that ended up making my dinner that much more enjoyable. I started with the focaccia Blanca which seems like an obvious choice but is so worth it. Sockdollager, I think it gets better every time. The arugula salad was simple but the zesty dressing and savory cheese rounded out an elegance that I had not expected at first glance. I had originally wanted to share some pasta but seeing as how I would be riding solo I went on to treat myself to the steak. Also, considering it was a “treat yo’self” night I went for the shaved truffle on top. While waiting for my entree the hospitality never faltered. I even ventured to order an iced tea while I was waiting which apart from being delicious, is a female owned business from LA. I truly appreciate the thought and care that Eataly takes when deciding what products to carry. The steak was both moist and tender and the truffle added that hint of umami I was looking for. I almost didn’t get dessert but Maria was so enthusiastic about the pistachio panna cotta I had to try it. The mixture of tart fruit and decadent pistachio paired with an iced Americano proved to be the proverbial cherry on top. The perfect ending to what started out as a lonely man’s dinner.
   

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4. J

   Josh

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Food tastes good but portion sizes were ridiculously small. My wife and I each had a simple pasta dish and water and the bill was >$70.
   

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5. M

   Michael

   VIP

   San Francisco

   588 reviews

   4.0

   588 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed a pleasant lunch today. We started with the focaccia bianca. Good, but would have benefited with more rosemary. For entrees, I had the salsicciotta pizza, my wife the pollo alla Milanese, and her mother the Lo spaghetto al pomodoro. The pasta was good, as was my pizza. My wife was disappointed with her chicken. It didn’t look impressive either. We finished with a phenomenal tiramisu. I find it kind of a joke that they advertise this as tableside, considering all they did was remove a plastic wrap from the exterior holding the dessert in place. I don’t think they quite comprehend what tableside preparation means. Nevertheless, it was delicious! Service was adequate. Atmosphere beautifully laid out.
   

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6. OT

   OpenTable Diner

   Orange County

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was delicious except pasta Afredo, not my taste. It has no flavor for me.
   

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7. M

   Mónica

   VIP

   Mexico City

   3 reviews

   2.0

   3 reviews

   Dined on 22 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   This place is very overpriced. I have been trying to give it an opportunity but overall food is poor and service is not good for the price you pay. We ordered a steak priced at $55 USD, portion was very small and poorly cooked. Pizza is great but there are many other places around with great pizza and service. Will not come back.
   

   La Pizza & La Pasta - Silicon ValleyResponded 7 days ago

   Ciao Monica, Thank you for sharing your feedback, and we’re truly sorry to hear about your recent experience. We strive to provide the best quality food and service, and it’s clear we missed the mark during your visit. Please accept our sincerest apologies for the steak not meeting expectations and for any inconvenience with the service. We would love the opportunity to make things right. If you're open to giving us another chance, we’d be happy to ensure a much better experience on your next visit. Please reach out to me directly so we can arrange something special for you. We hope to welcome you back soon. Grazie, Andres Chavarro Assistant General Manager
   

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8. B

   Bonnie

   VIP

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food! Love their kale salad. Great gluten free pizza crust
   

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9. L

   Lydia

   San Francisco

   1 review

   5.0

   1 review

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was good. The outdoor seating was really nice. They did have heaters if you got cold. Glad we were not inside just walking through very noisy. Our server knows the menu, he made suggestions and helped with the Italian words.
   

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10. W

    Wayne

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on 21 February 2025

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5

    The food is extremely good and fresh. No complaints, other than if you order the bruschetta, it's only one slice of bread with the toppings. It was delicious, but when we have ordered bruschetta in other restaurants, there are usually 4 pieces. There were 4 of us at the table and it would have been nice if we knew about this and we would have ordered more. The only serious complaint was with the server. He was very abrupt with us from the outset, before we even ordered anything. My friend ordered a margarita and asked if it could be blended. Her responded with a loud NO. My wife and I asked if we could have the truffles on half the pizza. His response, "we don't do that here". He later stated he could bring it on the side. When my wife and I started to eat the pizza, it was difficult separating the pieces because the slicing blade didn't cut all the way through the pizza. We asked him if he could get the pizza cut again and he questioned us if we were sure we needed it cut again. I think most servers would have said, "no problem, I'll be right back". But it was obvious he really didn't want to do it. He was friendlier when he brought us the bill. Like I said, the food is great, nice place, but this server was rude from the very beginning.
    

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