Lao Sze Chuan

Review summary

1. L

   Laura VIP

   Cleveland70 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Sunday evening dinner. Our server was friendly, funny, and knowledgeable and made several great suggestions. The food was delicious and plentiful-3 of the 4 of us took home boxes. This was our 2nd visit and we’ll definitely be back!
   

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2. OT

   OpenTable Diner

   Cleveland3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   It was pretty good overall. Hard to figure out what you want without explanations. Table that sat us at was right next to the window and was pretty drafty
   

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3. OT

   OpenTable Diner

   Cleveland1 review

   1.0

   Dined on 7 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We waited for over an hour for our food. Waitress was nice, but the food was not worth it.
   

   Lao Sze ChuanResponded on 7 March 2025

   Thank you for reaching out to let us know about your experience. We would like to talk to you in more detail about your night. Please call us at (216) 331-4642 so we can find out what happened. We hope to serve you better in the future!
   

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4. R

   Roustem VIP

   Cleveland16 reviews

   4.0

   Dined on 22 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It is surprising to see that after several dozens of visits to this restaurant, our requests for a particular table in a particular zone are clearly ignored by the receptionists. The food is great, but recently, it has become the norm to serve the main dish before appetizers.
   

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5. J

   Jodi

   Cleveland9 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I really enjoyed the food and service. The staff is very helpful and friendly! The only thing I don’t like is the small tables and cramped atmosphere. You don’t have much room to eat and it can be noisy when it’s crowded.
   

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6. D

   Demitrius

   Cleveland7 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit for us, we thoroughly enjoyed the food and the service was excellent!!! Our server was very professional and took time to ask us questions as well as offer great recommendations making us feel really comfortable right away, I hate that I was so wrapped up in the moment I didn’t remember his name. But not only him multiple staff members greeted us asked about our experience and just in general spoke kind words to us and one of the hosts even took time to take great pictures of us at the front of the house as well were leaving. She was very patient and kind to us and is was really appreciated! Bravo to the establishment, the staff all seemed like they worked in harmony and made Valentines a very busy day for restaurants seem like a breeze! I will definitely be returning gladly!!! I hope these kind words find their way to the staff because they deserve it and more!!! Best regards, Demitrius Finley
   

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7. S

   Stacey

   Cleveland1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The atmosphere was beautiful. Loved the ambiance. It was a little hectic because it was Valentine’s Day!!! But overall we enjoyed the experience!!
   

   Lao Sze ChuanResponded on 7 March 2025

   Thank you for the 5 star review, Stacey! We are very glad to hear you enjoyed your experience with us this past Valentine's Day! We hope to see you again soon!
   

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8. S

   Samuel VIP

   Cleveland13 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   It was Valentine’s Day- we had a reservation & were seated immediately which was really good but server was awful. I suspect this was not his regular job. The table next to us turned over 3 times while we were waiting for our dinners. The food is good but the experience was not. I won’t be back for any holidays for sure.
   

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9. A

   Alfred

   San Francisco2 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an excellent place to celebrate Valentine's day! Always an excellent place to dine with loved ones 
   

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10. a

    alissa VIP

    Washington DC20 reviews

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for lunch and had dim sum; kids split a chicken lo mein and cleaned the plate! Food was absolutely delicious and service was great. We will be back!
    

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