LB Steak - San Ramon

Review summary

1. J

   John VIP

   Orange County19 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A beautiful place for amazing food and vibes. The staff is super attentive and the menu is extensive for a steakhouse.
   

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2. H

   Hena

   San Francisco1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Please give the option of halal meat also. I would be great if you have more drinks options without alcohol.
   

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3. C

   Christine

   San Diego10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered was delicious and the presentation was beautiful. Our server Ana had attention to detail and she was able to execute our menu substitutions.
   

   LB Steak - San RamonResponded 2 days ago

   Hello Christine, Thank you for kind super kind review. I will make sure to share it with Ana as well. Hope to serve you soon. Best Wishes, Sarper Oztemiz general manager
   

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4. C

   C.

   San Francisco5 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We always enjoy our dining experience at LB Steak San Ramon. Bartender Tim makes excellent cocktails and is always welcoming and friendly as well as extremely knowledgeable after decades in his bar craft. Our head server Brett is always on top of everything - he knows his customers and is always there to address / answer questions, concerns and even things we didn't know he saw! Great guy and his excellent service adds to the restaurant visit. He knows his food and menu well - I wanted to order the Sakura Pork Chop, but recalled it was just slightly drier last time than when I first had it, and he knew already what my concern was. The kitchen had already made that correction in the past by sous vide-ing the chops with more liquid and that keeps them very juicy and tender and he was right! We enjoyed the chops, the boneless ribeye, and a lovely shrimp and crab louis. We also chose the lobster and pork belly macaroni and cheese which was tasty and rich, but for $24 more than the regular macaroni and cheese, we only had some tiny shreds of lobster and small 1/4" flakes of pork belly. Overall, another very happy experience at the LB!
   

   LB Steak - San RamonResponded 2 days ago

   Hello Ms Cleveland, It was super nice to see you the other day.\ I will make sure to pass along the kind words to Tim and Brett. I will also personally check with the culinary team to make sure we follow the correct recipes with the lobster Mac & Cheese, thank you for sharing this feedback with me. Hope to serve you folks very soon. Best Wishes, Sarper Oztemiz general manager
   

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5. TN

   TheresaN

   Seattle1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was okay. I have better steak at less price at the same type restaurant
   

   LB Steak - San RamonResponded 7 days ago

   Thanks for visiting us, TheresaN. We're sorry to hear that your experience at LB Steak - San Ramon didn't quite hit the mark. We take pride in our food, and it's disappointing to know that you found it subpar compared to other steakhouses. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. LB Steak - San Ramon, The Management Team
   

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6. C

   CHARLOTTE

   San Francisco54 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Pork chop was tender and nicely prepared. Salmon was tender and flavorful. Chicken was a bit dry and waffles a bit tough. Steak and eggs were good and cooked as requested. Great place to celebrate a birthday. Wait staff was helpful but not very familiar with the menu choices.
   

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7. OT

   OpenTable Diner

   Sacramento2 reviews

   1.0

   Dined on 9 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I recently made a reservation for a birthday dinner, and unfortunately, the experience was a major letdown, effectively ruining the celebration. Despite making a special request prior to our reservation and confirming upon arrival, those requests were ignored. The service was inattentive, with staff who seemed indifferent to our needs. The food lacked flavor and did not meet the standards expected from a steakhouse. I had chosen what I believed were the best seats in the house, but they certainly weren’t. We suggested a table two down, only to be told it was reserved for a party that never arrived. By the time we finished, that table was still unused, which felt both pathetic and rude. Additionally, despite mentioning it was a birthday celebration, there was no acknowledgment of the occasion—no simple "Happy Birthday" to make the evening feel festive. Overall, this experience was disappointing and failed to create the celebratory atmosphere we had hoped for. I will not be returning to this location in the future.
   

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8. OT

   OpenTable Diner VIP

   San Francisco1 review

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Last night was our 2nd visit to LB Steak and we were looking forward to our dinner here but was left disappointed. I ordered a rib eye rare and my boyfriend ordered a New York medium-rare. Somehow the plates got mixed up along with the sauces when they were brought out to us. The steaks' cuts even looked incorrect and when addressed to management and the kitchen they insisted we had the correct plates. Partway through we realized that the textures and the doneness were off, and when we compared the middles we confirmed we were eating the wrong steak and ended up switching plates. That fact that management and the kitchen couldn't visually tell the difference between a ribeye and New York was concerning. As a steakhouse, that's a pretty big miss. I will callout that our server was great, but the service rating is for management dismissing our concerns about the mix up. As for the food, the steak was just okay, and the knives provided needed sharpening. The New York had a fair amount of untrimmed fat (not talking about the standard fat cap) and silver skin left on it. All in all, we spent about $250 for okay steaks and a mix up that let us down and has us looking for another steakhouse (which is unfortunate because their bread pudding is incredible).
   

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9. A

   Anees

   Los Angeles6 reviews

   4.0

   Dined on 7 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The steak was good. The sea bass bites we ordered for appetizer did not taste right - would not order it again.
   

   LB Steak - San RamonResponded on 8 March 2025

   Hey Anees, We're glad to hear that you enjoyed our steak at LB Steak - San Ramon! We're sorry to hear that our sea bass appetizer didn't meet your expectations. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our dishes. Thank you for choosing us and we hope to serve you again soon. Best, The Management Team
   

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10. K

    Karlene VIP

    San Francisco40 reviews

    5.0

    Dined on 28 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The high quality of food and friendly professional service is consistent each time we go to LB Steak in San Ramon. An appealing, well maintained, ambiance completes a wonderful experience.
    

    LB Steak - San RamonResponded on 5 March 2025

    Thanks for the review, Karlene! We're thrilled to hear that you consistently enjoy your experiences at LB Steak - San Ramon. We take pride in providing top-notch food and friendly service, and it's wonderful to know that our ambiance adds to that. We appreciate your feedback on the value and look forward to welcoming you back soon.
    

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