Lees Hotel, Ingham

Lees Hotel, Ingham reviews from people who’ve dined at this restaurant. Based on recent rating.

1. f

   franco

   Tropical QLD1 review

   5.0

   Dined on 21 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice food, quiet atmosphere, and great service
   

   Lees Hotel, InghamResponded on 22 January 2025

   Hi Franco, Thank you so much for your kind words and we are thrilled to hear that you enjoyed the food, atmosphere and service. Your feedback means a lot to us and we look forward to welcoming you back for another great experience soon. Cheers, Team Lees!
   

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2. B

   Belinda

   Tropical QLD1 review

   3.0

   Dined on 8 November 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 1

   The bruschetta wasn’t toasted, no garlic or basil. No flavour just onion unfortunately. For $15, half a piece of Turkish bread. No coffee available, apparently no milk, but had to go and ask front bar myself, as I was told by waitress. , there is a coffee machine in front bar. She said no coffee. We went to McDonald’s and got coffees and brought them back. Rediculous, no coffee with dessert in restaurant???? Next night booked for10 but they didn’t put 2 tables together because they’re too heavy! So one high chairs, one low table bench seat. We had to move them with the manager ourselves after I queried this! . I was bringing 10 patrons in to support entertainment which wasn’t advertised, and to eat meals and drink in beer garden, no one could hear him from inside. The waitress in the restaurant really couldn’t care less there was no coffee, or that the tables weren’t together, just shrugged her shoulders , has the personality of a door mat, not someone you want front of house, really poor attitude, bad for business in this small town. I don’t think this business will last if you don’t look after your patrons you’ve got no chance. Owners need to review their staff. They’re losing valuable business for you. Won’t be back in a hurry.
   

   Lees Hotel, InghamResponded on 11 November 2024

   Hi Belinda, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We apologise for the issues you encountered; this is not the standard of service we aim to provide, and we will work on improvements to ensure a better experience in the future. Thank you, Team Lees
   

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3. J

   Jamie

   Tropical QLD1 review

   5.0

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service beautiful meals beautiful atmosphere
   

   Lees Hotel, InghamResponded on 11 November 2024

   Thanks for your great review and kind words Jamie! We hope to see you again soon! Thank you, Team Lees
   

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4. J

   James

   Tropical QLD1 review

   5.0

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were friendly and professional, food was perfect and the bistro was lovely, will definitely be back
   

   Lees Hotel, InghamResponded on 14 October 2024

   Hi James, Thanks for your great review! We're so happy to hear you enjoyed your time with us and look forward to welcoming you back again soon! Cheers, Team Lees
   

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5. L

   Louise

   Tropical QLD1 review

   5.0

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner at the Lees Hotel was very nice. Our food was delicious, the service was friendly and the live music in the beer garden was very good.
   

   Lees Hotel, InghamResponded on 14 October 2024

   Hi Louise, Thank you for your fantastic review! We truly appreciate your feedback. We're so glad to hear you had a great experience with us, and we hope to see you again soon! Cheers, Team Lees
   

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6. T

   Tanya

   Tropical QLD1 review

   2.0

   Dined on 28 August 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   A new restaurant that needs improvement. Ordered steak and had to ask for steak knives. Medium to well done steak that was medium rare:( it is the customers choice as to how they want the steak . Tiny baked potato in foil which was not very hot and veggies that were sitting in some water on the plate. Yes the manager gave me my steak no charge when I advised , but not a pleasant experience . We would like to return to give them another chance but we will wait till they iron out the issues
   

   Lees Hotel, InghamResponded on 30 September 2024

   HI Tanya, thank you for your feedback. We sincerely apologise for the issues you encountered during your visit. As it was our first week, we appreciate your understanding as we worked to iron out the kinks. We’ve already made improvements based on valuable feedback like yours. We hope you’ll give us another chance in the near future for a much better experience! Thanks, Team Lees
   

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