- Overall 3
- Food 2
- Service 1
- Ambience 1
The bruschetta wasn’t toasted, no garlic or basil. No flavour just onion unfortunately. For $15, half a piece of Turkish bread.
No coffee available, apparently no milk, but had to go and ask front bar myself, as I was told by waitress. , there is a coffee machine in front bar. She said no coffee. We went to McDonald’s and got coffees and brought them back. Rediculous, no coffee with dessert in restaurant????
Next night booked for10 but they didn’t put 2 tables together because they’re too heavy! So one high chairs, one low table bench seat. We had to move them with the manager ourselves after I queried this! . I was bringing 10 patrons in to support entertainment which wasn’t advertised, and to eat meals and drink in beer garden, no one could hear him from inside.
The waitress in the restaurant really couldn’t care less there was no coffee, or that the tables weren’t together, just shrugged her shoulders , has the personality of a door mat, not someone you want front of house, really poor attitude, bad for business in this small town. I don’t think this business will last if you don’t look after your patrons you’ve got no chance. Owners need to review their staff. They’re losing valuable business for you. Won’t be back in a hurry.
Lees Hotel, InghamResponded on 11 November 2024Hi Belinda,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We apologise for the issues you encountered; this is not the standard of service we aim to provide, and we will work on improvements to ensure a better experience in the future.
Thank you, Team Lees