Legal Sea Foods - Framingham

Review summary

1. B

   Barbara

   VIP

   Greater Boston

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service and atmosphere was not as expected. Server was not attentive to me or that the table needed cleaning off as we changed courses. Food was just okay, I've had better and have noticed the last few times I have dined here over the past few months in general quality is not very good. We have been dining here for decades and I think it is time for a change to better restaurants.
   

   Legal Sea Foods - FraminghamResponded today

   Hey Barbara, We're sorry to hear that your recent experience at Legal Sea Foods - Framingham didn't meet your expectations. We take your feedback about the service and atmosphere very seriously and we're sorry that we fell short. It's always our goal to provide a memorable dining experience for our guests. We're also disappointed to hear that you found the food to be just okay. We always aim to deliver the best quality and your feedback helps us do that. We appreciate your loyalty over the years and we hope you'll give us another chance to impress you. Best regards, The Management Team
   

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2. T

   Thomas

   VIP

   Greater Boston

   33 reviews

   3.0

   33 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   Our New Years Eve reservation for 2 at 7:30 was not honored. We were not seated until 8:00. The noise level was off the charts and we had to repeat every statement to our wonderful waitress (Amanda). The food was excellent as was the service. The women's lavatory was disgusting, no paper in stalls, unflushed toilets, no paper towels at the sink.
   

   Legal Sea Foods - FraminghamResponded today

   Dear Guest, Thanks so much for writing. We are pleased that you enjoyed your meal and service and will pass along the good feedback to our teams. We will take note of your comments about the wait time and will work to resolve this issue. Thanks again for sharing and we look forward to serving you again soon. Best, Efrain Roman General Manager
   

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3. s

   santa

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was excellent. Baked stuffed lobster W/ add on tuna, Brussel sprouts and mashed potatoes. Highly recommend The portions were huge.
   

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   Legal Sea Foods - FraminghamResponded 1 day ago

   Thanks for the feedback, santa! We're thrilled to hear that you enjoyed our baked stuffed lobster with add-on tuna, brussel sprouts, and mashed potatoes. We always strive to provide excellent food and generous portions, so your recommendation means a lot to us. We're also glad to know that you found our service excellent. We look forward to serving you again soon.
   

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4. S

   Steven

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 2

   The bench at the table was duct taped The shelf next to our table hasn’t been wiped or dusted in months. The seafood tower came with a half lobster that was inedible. The stripped bass was not stripped bass. The bread pudding was dry and tasteless
   

   Legal Sea Foods - FraminghamResponded 1 day ago

   Thanks for visiting us, Steven. We're sorry to hear about your recent experience at Legal Sea Foods - Framingham. We apologize for the issues with the bench and the seafood tower, and we're disappointed to hear that the bread pudding didn't meet your expectations. We take all feedback seriously and will address these issues internally to ensure they don't happen again. We're glad to hear that despite these issues, you found our service satisfactory and we hope to have the opportunity to serve you better in the future.
   

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5. H

   Henry

   VIP

   Greater Boston

   134 reviews

   4.0

   134 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We used to go to Legal Framingham at least once a week. Since Covid the menu dropped a lot of items so we dropped our visits by about 80%. The sole is finally back but not done the same way. We still go out just as much just not Legal. We go to the Sole in Worchester more often.
   

   Legal Sea Foods - FraminghamResponded 1 day ago

   Dear Henry, Thanks so much for writing. We are pleased that you enjoyed your meal and service and will pass along the good feedback to our teams. We will take note of your comments about the menu and will work to resolve this issue. Thanks again for sharing and we look forward to serving you again soon. Best, Efrain Roman General Manager
   

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6. r

   reneh

   VIP

   Greater Boston

   22 reviews

   5.0

   22 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the lunch special which is consistently delicious. Great service as well.
   

   Legal Sea Foods - FraminghamResponded 2 days ago

   Dear Reneh, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Efrain Roman, General Manager
   

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7. S

   Susan

   Greater Boston

   77 reviews

   5.0

   77 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The half pound lobster roll was huge and delicious
   

   Legal Sea Foods - FraminghamResponded 1 day ago

   Thanks for visiting us, Susan! We're thrilled to hear that you enjoyed our half pound lobster roll - it's one of our favorites too! We strive to provide delicious food and excellent service at Legal Sea Foods - Framingham. We appreciate your feedback on the value and we're always working to improve. We hope to see you again soon.
   

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8. S

   Sheila

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sergi is the best! We have been coming to Legals for years and request him every time. Amazing human, server and bartender!
   

   Legal Sea Foods - FraminghamResponded 5 days ago

   Thanks for the review, Sheila! We're thrilled to hear that you've enjoyed your time at Legal Sea Foods - Framingham. It's always a pleasure to serve our regulars and we're glad we could provide you with the best service and bartender. We appreciate your support and look forward to serving you again soon!
   

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9. K

   Kristina

   Greater Boston

   18 reviews

   5.0

   18 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Marissa did an outstanding job with our appetizer to make sure there were no allergens. Enjoyed the rainbow trout: the whipped potatoes and butternut squash were perfect as sides. Everything was smooth, and we received a close table as requested ahead of time. Love coming here!
   

   Legal Sea Foods - FraminghamResponded 6 days ago

   Dear Kristina, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Efrain Roman, General Manager
   

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10. e

    erin

    Denver

    2 reviews

    3.0

    2 reviews

    Dined on 25 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Food was average at best. Grain bowl with salmon was mush Christmas dinner and someone lefth7ngrybecause their dish was not good. $200 plus and left thinking we'll never come back or recommend
    

    Legal Sea Foods - FraminghamResponded 7 days ago

    Hello Erin, We're truly sorry to hear about your recent experience at Legal Sea Foods - Framingham. It's disappointing to know that our food did not meet your expectations. We strive to provide a great dining experience for all our guests, and it's clear we fell short during your visit. We appreciate your feedback and will certainly use it to improve our food quality and service. We hope you'll reconsider and give us another chance to make it right. Best, The Management Team
    

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