Legal Sea Foods - Long Wharf

Review summary

1. B

   Bethany

   VIP

   Greater Boston

   47 reviews

   4.0

   47 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We ate at the bar. We love having Scott as our server! He is so friendly and capable, and remembers us every time.
   

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2. J

   John

   VIP

   Greater Boston

   65 reviews

   5.0

   65 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Molly was a very good server. Please give her a pay raise!
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Dear John, Thank you for your kind words and the 5-star rating! We're thrilled to hear that you had a good experience with our service. We always strive to provide our customers with a memorable dining experience and your feedback is a great affirmation. We're always looking for ways to improve and your suggestion about a pay raise is certainly noted. We look forward to serving you again soon! Best, T.J. Lowry - General Manager
   

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3. M

   Melody

   VIP

   Phoenix

   156 reviews

   5.0

   156 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lobster bisque was excellent! A little bit of shell in the little necks, but so fresh and tasty!!! Great service!
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Thanks for the review, Melody! We're thrilled to hear that you enjoyed our fresh and tasty lobster bisque. It's great to know our team was able to provide excellent service as well. We strive to provide our guests with a memorable dining experience, and your feedback is a testament to that. We can't wait to welcome you back to Legal Sea Foods - Long Wharf! Best, T.J. Lowry - General Manager
   

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4. D

   Dave

   Rhode Island

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Long time Legal's customer took visiting coworker to the restaurant on a slow night. Frankly, the food was nowhere near Legal's quality. The broccoli was overcooked and had too much oil/butter on it and the baled haddock...a staple from the original location in Cambridge...was only OK. After 50 years as a customer, it was disappointing.
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Dear Dave, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent experience at our Long Wharf location didn't meet your expectations. We strive to maintain the high quality of our food and it seems we missed the mark this time around. We're also disappointed to hear that our classic Long Wharf dish, the broccoli haddock, didn't hit the mark for you. We value your long-time relationship with us and hope that we can make it up to you in the future. Best, T.J. Lowry - General Manager
   

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5. R

   Richard

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were top notch. Food suggestions were spot on.
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Hi Richard, Thank you for taking the time to leave us such a fantastic review. We are thrilled to hear that you enjoyed our food and service. We're also glad to know that our suggestions hit the spot! We strive to provide top-notch food and service to all our guests, and your feedback is a testament to that. We look forward to welcoming you back to Legal Sea Foods - Long Wharf soon. Best regards, T.J. Lowry - General Manager
   

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6. A

   Angela

   VIP

   Caribbean

   22 reviews

   3.0

   22 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Baked Haddock dinner wasn’t that hot; menu description unclear about what comes with, serving vegetables in a bowl, seems odd! Overall a busy place, pleasant waiter, good quality just ok…
   

   Legal Sea Foods - Long WharfResponded 5 days ago

   Thanks for the review, Angela. We're sorry to hear that your experience at Legal Sea Foods - Long Wharf didn't meet your expectations. We strive to provide our customers with an enjoyable dining experience and your feedback about the baked haddock is appreciated. We're also sorry to hear about your concern about the serving vegetables in a bowl. We'll certainly take this into consideration. We're glad that you found our waiter pleasant, and we hope you'll give us another chance to impress you. Best regards, T.J. Lowry - General Manager
   

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7. C

   Chris

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great and our waiter was very nice and knowledgeable to help with choices
   

   Legal Sea Foods - Long WharfResponded 6 days ago

   Dear Chris, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed the food and found our staff to be knowledgeable and friendly. We always strive to provide an excellent dining experience for our guests at Legal Sea Foods - Long Wharf. Your feedback regarding value is noted and we will continue to work on this aspect. We look forward to welcoming you back soon! Best regards, T.J. Lowry - General Manager
   

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8. N

   Naomi

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   The waiter that served us was excellent! The appetizers we had were well seasoned and tasteful. Unfortunately, we saw a mouse running around near the bar area so we stopped eating, spoke with the manager . The manager was accommodating but we decided not to continue with our dinner.
   

   Legal Sea Foods - Long WharfResponded 6 days ago

   Naomi, Thanks for visiting us at Legal Sea Foods - Long Wharf! We're thrilled to hear that you enjoyed our appetizers and service. We're sorry to hear about your experience regarding the mouse sighting. We take all concerns seriously and will address this immediately. We appreciate your understanding and are glad you chose to continue your meal despite this minor issue. We hope to see you again soon! Best, T.J. Lowry - General Manager
   

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9. B

   Barry

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always fantastic. Beware that the restaurant validates parking only after 4:30 pm, so if you are going for lunch, parking in the wharf lot will be expensive. 90 minutes cost me $44.00.
   

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   Legal Sea Foods - Long WharfResponded on 13 December 2024

   Thanks for the review! We're thrilled to hear that you had a fantastic experience at Legal Sea Foods - Long Wharf. We strive to provide the best food and service to our guests, and we're glad to know we met your expectations. We understand that parking can be expensive and challenging during peak hours. We appreciate your patience. We look forward to serving you again soon! Best, T.J. Lowry - General Manager
   

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10. L

    Lori

    New York City

    1 review

    2.0

    1 review

    Dined on 6 December 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    The food was cold and overpriced. This used to be my go to but no longer
    

    Legal Sea Foods - Long WharfResponded on 10 December 2024

    Dear Lori, I would like to extend my sincere apologies for your experience at Legal Sea Foods. We appreciate the feedback and take these comments very seriously. If agreeable with you, I would like to learn more so that I may address the issues with my staff. Please contact me at 617-742-5300 at your convenience. Thank you for your time and I look forward to speaking with you soon. Best, Thomas Lowry, General Manager
    

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