Legal Sea Foods - Long Wharf

Review summary

1. I

   Ian

   Nottingham

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was exceptional , the chowder and scallops in particular
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Thanks for the feedback, Ian! We're thrilled to hear that you enjoyed our chowder and scallops. We always strive to provide exceptional food and service, and it's great to know we hit the mark during your visit. We appreciate your feedback on the value and will continue to work on providing the best experience for our guests. We look forward to serving you again at Legal Sea Foods - Long Wharf. Best regards, T.J. Lowry - General Manager
   

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2. j

   john

   VIP

   Los Angeles

   24 reviews

   1.0

   24 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   We walked in and the entire restaurant was very cold (everyone around us also commenting how cold it was in the restaurant) and this was very uncomfortable. We ordered baked stuffed lobsters, clam chowder, clam strips, tuna tartar, street corn, mushrooms, and fries. Overall quality was not great and definitely the quality has gone downhill from what it used to be. I know everyone works hard at the restaurant but the owners really need to think about the overall experience and quality and do a much better job (owners and not really the staff).
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Thanks for the review, John. We're sorry to hear that your experience at Legal Sea Foods - Long Wharf didn't meet your expectations. We understand how uncomfortable it can be to dine with the atmosphere feeling cold, and we appreciate your feedback on the temperature in our restaurant. We're always striving to provide the best food and service and we're sorry to hear that we fell short this time. We'll definitely take your comments into consideration as we strive to improve. We hope to have the opportunity to serve you again and provide a more pleasant dining experience. Best, T.J. Lowry - General Manager
   

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3. A

   Andrew

   VIP

   Greater Boston

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Waiter seemed to be stretched as we barely heard from him. Bus service spilled a glass of wine on me. No apology or did the waiter offer anything to compensate
   

   Legal Sea Foods - Long WharfResponded 1 day ago

   Dear Andrew, Thank you for taking the time to leave a review about your experience at Legal Sea Foods - Long Wharf. We're glad to hear that you enjoyed the food. However, we're truly sorry about the service you received. We strive to provide excellent service to all our guests, and it seems we fell short this time. Your feedback is valuable to us, and we will definitely address this issue. We hope to have the opportunity to serve you again and provide a better experience. Best regards, T. J. Lowry - General Manager
   

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4. v

   victor

   Southwest Florida

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   🔥🔥💪👍Greatttttttttttttttttttttttttttttttttttttttttttt
   

   Legal Sea Foods - Long WharfResponded 5 days ago

   Hello victor, We are over the moon to hear such glowing feedback! We are thrilled that you had an exceptional experience at Legal Sea Foods - Long Wharf. Your kind words about our food and service truly made our day. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to serving you again soon. Thank you for choosing us! Best Regards, The Management Team
   

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5. B

   Bethany

   VIP

   Greater Boston

   47 reviews

   4.0

   47 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We ate at the bar. We love having Scott as our server! He is so friendly and capable, and remembers us every time.
   

   Legal Sea Foods - Long WharfResponded 6 days ago

   Dear Bethany, thanks for taking the time to leave us this fantastic review! We're thrilled to hear that you had a great experience at our bar and that our team was able to provide you with friendly and capable service. We're also glad to know that you love our place and always have a positive experience. We look forward to serving you again soon! Best, T.J. Lowry - General Manager The Management Team at Legal Sea Foods - Long Wharf.
   

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6. J

   John

   VIP

   Greater Boston

   65 reviews

   5.0

   65 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Molly was a very good server. Please give her a pay raise!
   

   Legal Sea Foods - Long WharfResponded 7 days ago

   Dear John, Thank you for your kind words and the 5-star rating! We're thrilled to hear that you had a good experience with our service. We always strive to provide our customers with a memorable dining experience and your feedback is a great affirmation. We're always looking for ways to improve and your suggestion about a pay raise is certainly noted. We look forward to serving you again soon! Best, T.J. Lowry - General Manager
   

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7. M

   Melody

   VIP

   Phoenix

   156 reviews

   5.0

   156 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lobster bisque was excellent! A little bit of shell in the little necks, but so fresh and tasty!!! Great service!
   

   Legal Sea Foods - Long WharfResponded 7 days ago

   Thanks for the review, Melody! We're thrilled to hear that you enjoyed our fresh and tasty lobster bisque. It's great to know our team was able to provide excellent service as well. We strive to provide our guests with a memorable dining experience, and your feedback is a testament to that. We can't wait to welcome you back to Legal Sea Foods - Long Wharf! Best, T.J. Lowry - General Manager
   

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8. D

   Dave

   Rhode Island

   2 reviews

   4.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Long time Legal's customer took visiting coworker to the restaurant on a slow night. Frankly, the food was nowhere near Legal's quality. The broccoli was overcooked and had too much oil/butter on it and the baled haddock...a staple from the original location in Cambridge...was only OK. After 50 years as a customer, it was disappointing.
   

   Legal Sea Foods - Long WharfResponded 7 days ago

   Dear Dave, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent experience at our Long Wharf location didn't meet your expectations. We strive to maintain the high quality of our food and it seems we missed the mark this time around. We're also disappointed to hear that our classic Long Wharf dish, the broccoli haddock, didn't hit the mark for you. We value your long-time relationship with us and hope that we can make it up to you in the future. Best, T.J. Lowry - General Manager
   

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9. R

   Richard

   San Francisco

   1 review

   5.0

   1 review

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were top notch. Food suggestions were spot on.
   

   Legal Sea Foods - Long WharfResponded 7 days ago

   Hi Richard, Thank you for taking the time to leave us such a fantastic review. We are thrilled to hear that you enjoyed our food and service. We're also glad to know that our suggestions hit the spot! We strive to provide top-notch food and service to all our guests, and your feedback is a testament to that. We look forward to welcoming you back to Legal Sea Foods - Long Wharf soon. Best regards, T.J. Lowry - General Manager
   

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10. A

    Angela

    VIP

    Caribbean

    22 reviews

    3.0

    22 reviews

    Dined on 14 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Baked Haddock dinner wasn’t that hot; menu description unclear about what comes with, serving vegetables in a bowl, seems odd! Overall a busy place, pleasant waiter, good quality just ok…
    

    Legal Sea Foods - Long WharfResponded on 16 December 2024

    Thanks for the review, Angela. We're sorry to hear that your experience at Legal Sea Foods - Long Wharf didn't meet your expectations. We strive to provide our customers with an enjoyable dining experience and your feedback about the baked haddock is appreciated. We're also sorry to hear about your concern about the serving vegetables in a bowl. We'll certainly take this into consideration. We're glad that you found our waiter pleasant, and we hope you'll give us another chance to impress you. Best regards, T.J. Lowry - General Manager
    

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