Legal Sea Foods – Virginia Beach

Review summary

1. G

   Gregory

   VIP

   Richmond

   36 reviews

   2.0

   36 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Attended with a party of 4. Service was slow. Took over 20 mins to receive drinks (cocktails) and 45 mins to receive appetizers. Food was not served together, but rather as it came out from the kitchen, so we all ate separately. Poor experience overall.
   

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2. W

   William

   Richmond

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We decided to patronize our Va Beach Legal Seafood Restaurant because of "Chowder Day". We have been eating Legal Clam Chowder forever, and it is as good now as it was 20 years ago.
   

   Legal Sea Foods – Virginia BeachResponded 4 days ago

   Thanks for the feedback, William! We're thrilled to hear that you enjoyed our Legal Seafood Chowder Day. It's wonderful to know that our commitment to serving you our classic Clam Chowder has not gone unnoticed. We appreciate your continued patronage and look forward to serving you more chowder favorites in the future! Respectfully, Andrew Good General Manager
   

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3. M

   Michael

   Richmond

   14 reviews

   1.0

   14 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Tuesdays are a slow night, granted. But a 630 reservation and subsequent dining "experience" should not be a problem on any night. It was. Sadly, I had a friend from out of town who wanted to go to Legal, so we went. I note that in 2023, I went for a birthday dinner and was furious at how bad the experience was - service pitiful, employee attitude poor, and food not even close in quality to the price point my lady paid for. This latest experience was identical. Never again, quoted the patron, never again. Did I mention that the bill was $221 before tip, or that fish was overcooked for 2 guests and undercooked for 1? Also, no manager apologies, no comps? Overall, once a 1-star, always a 1-star. Vote with your feet on this one!
   

   Legal Sea Foods – Virginia BeachResponded 5 days ago

   Thanks for visiting us, Michael. We're truly sorry to hear about your experience. We understand that food not coming out properly can be frustrating, especially when you're looking forward to a good meal. We're sorry to hear that we fell short on the quality and service you expected. Your feedback is invaluable, and we'll definitely take it into consideration. We hope you'll give us another chance to make it right. Respectfully, Andrew Good General Manager
   

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4. W

   Wyniakia

   Richmond

   1 review

   5.0

   1 review

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was beautiful the waiter was excellent the food and the drinks was the Bomb, the Bartender I forgot her name but I know her birthday is today Happy Birthday was great. Top Tier Restaurant everything was 1000% great, excellent, perfect. I'll be having my dinner there for my Birthday.
   

   Legal Sea Foods – Virginia BeachResponded on 3 January 2025

   Thanks for the review, Wyniakia! We're thrilled to hear that you had a great birthday celebration at Legal Sea Foods. It's wonderful to know that you enjoyed the atmosphere, food, and drinks. We're also glad you had a positive experience with our service. Your kind words mean a lot to us. We look forward to serving you again on your next birthday celebration or any time you're in the area. Respectfully, Andrew Good General Manager
   

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5. P

   Priyam

   Richmond

   1 review

   2.0

   1 review

   Dined on 1 January 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   I went there with my family on first of January for lunch. The lady who greeted us was nice. Our server was OK but the food was terrible. The calamari was not crispy fried and was greasy same was the fish and chips. My kid ordered beef tenderloin, and the meat was really low quality, tasteless meat. I don’t know if it was because of first January and they had their main chef on leave that could be a reason, but my experience was terrible and I will never go back again.
   

   Legal Sea Foods – Virginia BeachResponded on 2 January 2025

   Thanks for the review, Priyam. We're sorry to hear that your experience at Legal Sea Foods didn't meet your expectations. We pride ourselves on our culinary expertise and it seems we missed the mark this time. We're disappointed to hear about the quality of our food and the issues you faced with the service. Your feedback is invaluable, and we'll certainly take it into consideration as we strive to improve. We hope you'll give us another chance to serve you better in the future. Respectfully, Andrew Good General Manager
   

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6. Z

   Ziauddin

   Richmond

   2 reviews

   2.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was poor. They delayed taking order until I have to go and remind. Mixed up food quite a bit. One of the server seems very unprofessional while placing food. Primary server who took order was good. Taste was nothing great and especially with too many mixups, lost interest. Overall very poor experience.
   

   Legal Sea Foods – Virginia BeachResponded on 1 January 2025

   Hello Ziauddin, We're truly sorry to hear about your recent experience at Legal Sea Foods. We strive to provide excellent service and delicious food, and it seems we fell short during your visit. We appreciate your feedback on the mix-ups and service speed, and we assure you that we will address these issues. We hope to have the opportunity to serve you better in the future. Respectfully, Andrew Good General Manager
   

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7. R

   Roslyn

   Richmond

   7 reviews

   5.0

   7 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always have a great experience at Legal Seafood and my Fishermen platter was delicious. My guest also enjoyed the food Sams the service.
   

   Legal Sea Foods – Virginia BeachResponded on 1 January 2025

   Hey Roslyn, We're thrilled to hear that you always have a great experience at Legal Sea Foods! It's wonderful to know that you and your guest enjoyed your Fishermen platter. We strive to provide delicious food and top-notch service, so your positive feedback means a lot to us. Thank you for your kind words and high ratings. We look forward to serving you again soon! Respectfully, Andrew Good General Manager
   

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8. A

   Ashley

   Los Angeles

   5 reviews

   2.0

   5 reviews

   Dined on 24 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Not sure if our server was tired, over whelmed or just having an off night but she was extremely forgetful, had no haste and zero personality (I think she may have fainted if she had had to smile). The whole experience was just mediocre at best. For example, the kids meals come with a “starter” of fruit, carrot sticks or popcorn, and the server didn’t bring those out until one of my kids had her main entree and side and the other kid had NO food AT ALL (while everyone else at the table had theirs). I’m pretty sure she forgot to put the second kids meal order in because she initially said it would “be right out” but then a while later, when everyone was almost finished eating, I had to ask her and she said “oh they had to make the red sauce”🙄, seriously?! Even then it took awhile for it to come out and by then everyone else was pretty much finished so we’re all just sitting there waiting for my son to eat- he had also been asking where his food was for awhile (it suck’s when everyone around you is eating and you’re not). No manager ever stopped by to see how things were or to apologize for my sons meal never arriving until everyone else was finished eating and we still got charged for it! This was our third and LAST visit to Legal Seafoods and it’s mostly due to the service, management and overall mediocrity.
   

   Legal Sea Foods – Virginia BeachResponded on 27 December 2024

   Thanks for the review, Ashley. We're sorry to hear about the service you received during your recent visit to Legal Sea Foods. We pride ourselves on our attentive and friendly service, and we regret that we fell short. We appreciate your feedback on the kids meals and the delay in their serving. We'll certainly address these issues with our team to ensure better service in the future. We hope you'll give us another chance to provide the quality experience you expect from us. Respectfully, Andrew Good General Manager
   

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9. S

   Sam

   VIP

   Richmond

   4 reviews

   4.0

   4 reviews

   Dined on 23 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was better than expected. We had the crab dip, ribeye & crab cake and shrimp.
   

   Legal Sea Foods – Virginia BeachResponded on 24 December 2024

   Thanks for the feedback, Sam! We're glad to hear that you enjoyed the food, especially the crab dip, ribeye, and crab cake. We're always striving to provide the best dining experience, and we appreciate your understanding on the value rating. We hope to see you again soon at Legal Sea Foods. Respectfully, Andrew Good General Manager
   

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10. d

    daniel

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience. All dishes were very good. Service was great.
    

    Legal Sea Foods – Virginia BeachResponded on 23 December 2024

    Thanks for visiting us, Daniel! We're thrilled to hear that you had an excellent experience at Legal Sea Foods. It's wonderful to know that you enjoyed our dishes and found our service to be great. We strive to provide our guests with the best value and we're glad we hit the mark for you. We look forward to serving you again soon. Respectfully, Andrew Good General Manager
    

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