Lighthouse Kitchen + Bar

Review summary

1. R

   Ramona

   VIP

   Atlanta Metro

   36 reviews

   3.0

   36 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   This hotel is located in the Hilton property and has a beautiful view of the marina and pool. This particular night there was a bit of a snafu with our reservation as they had checked the wrong party and ahead of us. They got that straightened out and we were seated near the back kitchen area. The service was adequate, but definitely not awesome. The food was good, although nothing fancy. I think this is a good place for families with young children. It was nice to walk along the marina after dinner.
   

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2. S

   Sheila

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and great atmosphere. What else is there?!
   

   Lighthouse Kitchen + BarResponded 3 days ago

   Thank you so much for your kind words! We're thrilled you enjoyed the food, service, and atmosphere—three things we’re passionate about getting just right. We can’t wait to welcome you back for another great experience soon! Warmly, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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3. a

   allen

   Southwest Florida

   7 reviews

   5.0

   7 reviews

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Restaurant has been remodeled and looks great! Food was wonderful and the service was top notch. CeeCee, our waitress, did an outstanding job and made my wife’s birthday dinner very special. Will definite back!
   

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4. R

   Rory

   VIP

   Toronto

   1 review

   1.0

   1 review

   Dined on 3 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Poorly trained servers and the food was inedible. Even the manager admitted to being embarrassed
   

   Lighthouse Kitchen + BarResponded on 7 January 2025

   I’m deeply sorry to hear about your recent experience with us. It’s unacceptable that the food and service fell so far below your expectations—and ours. We take your feedback very seriously and are working with our team to ensure such issues are addressed immediately. Your experience is not reflective of the standards we strive to uphold, and I truly hope we can earn back your trust in the future. Sincerely, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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5. M

   Michael

   VIP

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very special NYE presentation, including anchor drop at midnight. Highly recommended it any day of the year
   

   Lighthouse Kitchen + BarResponded on 7 January 2025

   Michael, Thank you for your wonderful review! We’re delighted you enjoyed our special New Year’s Eve celebration, including the anchor drop at midnight. It’s great to hear you’d recommend us any day of the year—we aim to make every visit memorable! We hope to welcome you back soon, whether for another special event or just a great meal. Warm regards, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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6. J

   Julia

   Charleston

   3 reviews

   1.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 4

   Awful. I would not go back. The food is priced extremely high for the quality. New Years Eve was yuck. I paid almost $500 for the 4 in my family to eat a mediocre meal. This restaurant is also not a locally owned operation. I would not go back. I will stick to the locally owned restaurants and the advertising for this restaurant needs to say it's corporate owned by Hilton. Because then everyone will know the food will suck. The facility is beautiful, but more than an appetizer and a drink and you're not gonna be happy.
   

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7. J

   Julia

   Charleston

   3 reviews

   1.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Hilton has great advertising for this place. It's not good. Save your cash. Visit locals places like Florida Key West Steak and Lobster, and Sparkys for much better food!
   

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8. M

   Matt

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on 31 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Admittedly, we dine out a lot, and I do not post very many reviews unless a restaurant is exceptionally good or exceptionally bad. This unfortunately was the latter. We were off to a bad start when the drinks took nearly 20 minutes to arrive from the bar. Sadly, entrées took nearly 1 hour. Even the complimentary bread took about 30 minutes to arrive. Dirty plates were not cleared from the table unless we asked. Water was not refilled unless we asked. Our server was nowhere to be seen and had to be flagged down. Certainly does not meet the standards for fine dining and the menu prices. They seemed to be very overwhelmed, and the kitchen was extremely slow. The salmon was dry and served on a simple plate of rice with two pieces of broccoli. Scallops were rubbery and overcooked. I think the food had been sitting out quite a while under the heat lamp. My children enjoyed their cheeseburgers but these were $23 each. I would definitely not recommend. Overall, two stars is generous.
   

   Lighthouse Kitchen + BarResponded on 7 January 2025

   Matt, Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear about the disappointing experience you had with us. From the delays with drinks and entrées to the quality of the food and service, it’s clear we fell short in several areas, and for that, I sincerely apologize. Your concerns about the timing, food preparation, and overall service have been shared with both our culinary and front-of-house teams to address these issues immediately. This is not the fine dining experience we strive to provide, and we regret that we didn’t meet your expectations or our own standards during your visit. Thank you again for your feedback—it’s invaluable as we work to improve. Sincerely, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

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9. F

   Fred

   Detroit

   1 review

   2.0

   1 review

   Dined on 30 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Quite disappointed as we came here to celebrate our engagement which happened earlier in the day. I made the reservation several weeks in advance with acknowledgement from the staff and nothing was done to accommodate our celebration. Not even a glass of champagne :(
   

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10. T

    Tom

    Raleigh

    6 reviews

    1.0

    6 reviews

    Dined on 26 December 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    Even though our waitress was sweet and trying the experience was terrible. The restaurant was so dark we could barely see to get to our table back in the far corner. Took over 15 minutes to even be acknowledged. We ordered shrimp cocktail but for $18 for 3 shrimp I’d pass next time. Once we placed our order for food we waited 45 minutes with no updates so we decided to leave. 2 had order salads with grilled meat one salmon and one chicken. They tried to claim the chicken took longer to cook. Unfortunately we probably won’t go back
    

    Lighthouse Kitchen + BarResponded on 7 January 2025

    Tom, I’m truly sorry to hear about the challenges you faced during your visit. While I’m glad to hear your waitress was kind and trying her best, it’s clear the overall experience fell far short of the standard we aim to provide. The long wait times, lack of updates, and pricing concerns are not acceptable, and I deeply regret that this led to your decision to leave before enjoying your meal. Your feedback about the lighting, service, and food preparation has been shared with our team, and we’re taking steps to address these issues immediately. We’d greatly appreciate the opportunity to regain your trust in the future. If you’d like to discuss your visit further, please don’t hesitate to reach out to us. Sincerely, April Smith Lighthouse Kitchen + Bar
    

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