Lighthouse Kitchen + Bar

Review summary

1. TH

   TerryH

   Key West

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great experience, the food, drinks and staff all explode in a positive manner. We always have a great time. The ambience is perfect. If you have never been, bring your special friend or spouse, you will be glad you did!! We are locals, we eat out everywhere with good food and service but this has become our favorite date night.
   

   Is this helpful?

   Report
2. D

   Diane

   VIP

   Chicago

   7 reviews

   2.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 4

   There was a wedding going on and the DJ’s music was so loud and obnoxious, that the entire evening was ruined. Very sad
   

   Lighthouse Kitchen + BarResponded 6 days ago

   Thank you for sharing your feedback. We sincerely apologize that your evening was disrupted by the wedding celebration. While we aim to create an enjoyable atmosphere for all our guests, we regret that the music negatively impacted your experience. Your feedback is valuable, and we will review our event policies to ensure a better balance for all guests in the future. We hope to have the opportunity to provide you with a much more enjoyable visit next time. Sincerely, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

   Is this helpful?

   Report
3. A

   Al

   Key West

   1 review

   1.0

   1 review

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Avoid if you can! We had reservations for the Thanksgiving buffet, we were able to get one plate each before the picked over buffet was closed. Turkey was dry and flavorless, prime rib had too much inedible gristle and the vegetables were raw. Service was good and apologetic but overall the experience was horrendous, with screaming, running children and barking dogs. Much nicer options with better food are available in Marathon.
   

   Is this helpful?

   Report
4. L

   Lucy

   Fort Lauderdale

   2 reviews

   3.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The location was nice with a serene view of the water. We ate from the Thanksgiving buffet... the sides were delicious but the turkey was okay. My husband loved the prime rib. Overall it was a nice location for dinner. The servers were wonderful. I would recommend.
   

   Lighthouse Kitchen + BarResponded 6 days ago

   Thank you for your thoughtful review! We’re so glad you enjoyed the serene waterfront view and the delicious sides from our Thanksgiving buffet. It’s great to hear your husband loved the prime rib, and we appreciate your feedback on the turkey—we’ll share it with our culinary team. We’re especially pleased that our wonderful servers helped make your visit enjoyable. Thank you for recommending us, and we look forward to welcoming you back soon! Warm regards, April Smith Assistant Director of Food & Beverage Lighthouse Kitchen + Bar
   

   Is this helpful?

   Report
5. M

   Mike

   Key West

   2 reviews

   2.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   This was our 3rd yr eating Thanksgiving. Had 1pm reservations. Our server was very friendly and tried hard . I do not know what was going on behind the scene but our dinner took 3 hrs. There were very large gaps in time between ordering beverages, delivery, ordering main course and delivery of first course second course and main meal. Basic server /restaurant standards just were not done. No steak knife to cut prime rib, gave us tiny teaspoons instead of a soup spoon for the soup. Prime rib was great, my fish was totally raw ( it was wrapped in a puff pastry) but the server never came back to check on how the food was so I was left to wait. Family style food was served in a cereal bowl sized bowl for 4 people to share????? Food was lukewarm warm, even the soup. Staff did not seem familiar with the holiday offerings. On line menu for the holiday meal was a little different than what was actually served, especially the desserts. None of the advertised desserts were served. Refills on water, tea did not happen, we had to flag down server. They were busy setting up the 4 pm buffet and maybe that is why the settled guests felt neglected.
   

   Is this helpful?

   Report
6. H

   Henry

   VIP

   Atlanta Metro

   4 reviews

   1.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The Turkey was dry. The corn dish was the worst I ever had.The service was very slow. I would not have eaten this meal for free, much less these high prices. Henry Ogden 2083157668
   

   Is this helpful?

   Report
7. G

   Gabriella

   Miami

   2 reviews

   2.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Overall, the food was very average, the atmosphere was nothing like it looked in the photos, the floor was sticky, and the service was a 4 out of 10.
   

   Is this helpful?

   Report
8. D

   Daniel

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner, very fresh! Our Server, Brian was spot on. Thank you! Oh, and Brian recommended the breakfast, so, we came back for breakfast the next morning, and it also was terrific! Thank you!
   

   Is this helpful?

   Report
9. B

   Brett

   Key West

   1 review

   3.0

   1 review

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The service was poor due to a wedding taking place and food was so so.
   

   Lighthouse Kitchen + BarResponded on 11 November 2024

   Brett, Thank you for your review, we are always looking for opportunities to enhance our service and guest experience. We will use your feedback to improve in the areas mentioned. We look forward to welcoming you back soon. Kindest regards, Lighthouse Kitchen + Bar team
   

   Is this helpful?

   Report
10. A

    Andrea

    VIP

    Key West

    2 reviews

    4.0

    2 reviews

    Dined on 7 November 2024

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 2

    The waitress was so bad and took forever! We ask simple questions and she didn’t answer any just laughed at us, very bad experience!
    

    Lighthouse Kitchen + BarResponded on 11 November 2024

    Andrea, Thank you for your review, we are always looking for opportunities to enhance our guest experience. Your review will allow us to focus on key areas of improvement. We sent you a private message to connect further on this experience. We look forward to connecting and to welcoming you back soon. Sincerely, Lighthouse Kitchen + Bar team
    

    Is this helpful?

    Report