Linden Tree Pub at Macdonald Linden Hall

Review summary

1. OT

   OpenTable Diner

   Newcastle1 review

   3.0

   Dined on 6 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   As main meal had chicken in creamy sauce. Meal was smaller than expected and sauce watery. Staff were very friendly, didn’t complain but was dissatisfied. Also thought the 10% optional service charge was expensive.
   

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2. S

   Sharon

   Newcastle1 review

   4.0

   Dined on 4 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had a lovely evening with my Mother last night. We had haddock and chunky chips and beef burger and fries. We then had a chocolate torte and a pear and almond sweet. The portions were generous, nicely cooked and presented. There was a steady amount of people in, which gave a lovely ambiance, especially finishing off with a drink beside the log burner! The staff were also very helpful and lovely. 🙂
   

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3. B

   Beverley

   Newcastle1 review

   4.0

   Dined on 8 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service was very good, nice rustic charm on entering the pub with warm woodburner on. Friendly staff. Only down side told don’t serve decaffeinated coffee which was quickly sorted otherwise nice evening.
   

   Linden Tree Pub at Macdonald Linden HallResponded on 15 February 2025

   Hi Beverley, thanks for a nice review, i am glad that you enjoyed the Linden Tree pub, we hope to see you back soon.
   

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4. S

   Shona

   Newcastle2 reviews

   1.0

   Dined on 26 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Subject: Disappointing Experience at The LindenTree Pub I am writing to express my disappointment following a recent visit to The Linden Tree Pub for my husbands birthday meal. As regular customers, we were looking forward to celebrating, but the experience fell well short of expectations. Firstly, we were surprised to find the menu was completely different from what is advertised on your website. This was misleading and frustrating, especially since some of our party had been looking forward to dishes that were no longer available. There was no steak on offer, which was extremely disappointing, which was advertised on the menu , the waiter took our order soon to return and advise they had no streak . This limited what my husband’s choice of meal would be . To make matters worse, the bar did not even have martini available, which further limited options for our celebration. As for the food, the vegetarian burger was underwhelming, lacking any real flavor or effort. When we asked about coleslaw, we were told it was not suitable for vegans, which seemed odd given the growing demand for inclusive vegan options. The lemon chicken meal , was extremely bland and not tasty at all . The entire experience felt like a waste of money, and we left feeling let down on what should have been a special occasion. We raised our concerns while paying the bill, but our complaint was brushed off without any meaningful acknowledgment or apology. Unfortunately, after this experience, we wont be returning. As loyal customers, we expected better. I hope you take this feedback seriously to improve the experience for others in the future.
   

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5. B

   Bianca

   London1 review

   5.0

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   lovely place, food was amazing drinks were lovely and staff was fab!!
   

   Linden Tree Pub at Macdonald Linden HallResponded on 30 December 2024

   Hi Bianca, thanks for a great 5 star review, glad that you enjoyed your time with us. Hope to see you back soon.
   

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6. H

   Hugh

   Newcastle1 review

   4.0

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good on the whole but disappointing menu for a vegetarian. It was busy and I think this meant that we waited a long time for dessert .
   

   Linden Tree Pub at Macdonald Linden HallResponded on 27 November 2024

   Hi Hugh, thank you for a nice review, we shall look into your feedback, i'm glad that in general you enjoyed the visit. We hope to see you back in the near future.
   

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7. s

   sarah

   Herefordshire8 reviews

   5.0

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely building and interior with huge log burner ,cosy dining. Food and service was excellent
   

   Linden Tree Pub at Macdonald Linden HallResponded on 27 November 2024

   Hi Sarah, thanks so much for a, lovely 5 star review, i am glad that you enjoyed everything, we hope to see you back soon.
   

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8. K

   Kevin

   Newcastle1 review

   4.0

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Linden Tree was very warm and comfortable venue. Been many times previously and there was a change of menu with loads of choices. Would like to have seen at least one pasta dish, ie lasagne, carbonra type. Staff were very good.
   

   Linden Tree Pub at Macdonald Linden HallResponded on 14 November 2024

   Hi Kevin, thank you for a nice 4 star review, it is always nice to see guests return, hope to see you back soon.
   

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9. R

   Robert

   Newcastle1 review

   3.0

   Dined on 5 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   A comfortable venue, with a pleasant selection of food.
   

   Linden Tree Pub at Macdonald Linden HallResponded on 14 November 2024

   Hi Robert, thank you for your review, please be assured that this shall be looked into and acted upon, kind regards
   

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10. J

    John

    Yorkshire1 review

    3.0

    Dined on 27 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    This is definitely a pub experience in every aspect at top prices not worth it . We ordered an expensive rib eye steak and when requested horse radish sauce we were told by the time he brought it from the main building your meal would be cold . When I complained he apologised and went for it with a smile to be fair . Our doggie table was close to the bar with groups of people standing next to us not intimate at all .
    

    Linden Tree Pub at Macdonald Linden HallResponded on 2 November 2024

    Hi John, thank you for your review, please accept my apologies and be assured that this shall be looked into and not our normal high operating standards. Hope to see you back at some point
    

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