Lola's Farmhouse Bistro

Review summary

1. OT

   OpenTable Diner

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time experience was lovely! Marianne the owner was very welcoming and greeted our table & had the best staff serving us. The atmosphere was amazing alongside the food we had. We will absolutely be going again.
   

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2. J

   Jay

   VIP

   Richmond

   15 reviews

   3.0

   15 reviews

   Dined on 27 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not a bad experience. Food was decent. Ambiance was not bad, but my chair was falling apart. I had to request a new one. The replacement was not much better. The restaurant had a strange, musty smell, but it faded over time.. The sirloin was a bit tough, but not bad. The service was very pleasant. I might try then again for brunch.
   

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3. N

   Nate

   Richmond

   1 review

   5.0

   1 review

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal, start to finish. New cocktail menu was well thought out and even better executed. Cannot wait to go back.
   

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4. S

   Simeon

   VIP

   Richmond

   80 reviews

   5.0

   80 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Ambience in old farmhouse was charming.
   

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5. S

   Scott

   Richmond

   2 reviews

   3.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service, from the moment we walked in the door, was poor. We arrived 2-3 minutes before our 1 pm reservation, and it took 10 minutes to get seated! It took our waitress quite a while to take our drink orders. Then there was a long delay before she took our order. Our entrees arrived at our table @ 1:45, or 45 minutes after our reservation. The restaurant was full, and I can only assume either they did not have a full staff, or the staff was not properly trained. Food and ambiance were both fine!
   

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6. C

   Chris

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very busy, but that was to be expected being it was valentine's day. The restaurant was pro active by leaving a voicemail 2 days prior to our reservation warning us that they would be very busy. That was much appreciated. Besides being extremely busy the food was excellent. Waitress was great.
   

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7. D

   David

   Richmond

   17 reviews

   5.0

   17 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ok, giving Lola's a good review because once we were seated - the service and food were just great. The issue we had - it was Valentines Day and even though we made reservations way ahead of time (December), we still ended up waiting over 30 minutes for a table. The restaurant is under new owners this year and think they just over estimated the reservations they could handle. Also, parking is not that plentiful and many cars were parked in unsafe areas. The new owners are experienced, as owning other locations, where customers may not linger over their meals as with the experience at Lola's.
   

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8. S

   Steve

   VIP

   Richmond

   11 reviews

   4.0

   11 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very busy night. Day 1 of liquor license - new owners. Zero systems in place. All okay short term issues. We’ll go back - food pretty good. Wait staff attentive. Here’s the rub. The bar manager (velvet coat) was not great. He was standing around not helping the overwhelmed single bartender. Not content with being unhelpful, he thought giving her a list of tasks to do while she was trying to make drinks for the bar patrons (16) and all of the tables. Then a waiter called us - we thought for our table, but he said the maitre de told him to take care of us as in comping our drinks. I asked why and he didn’t know. When they did call us to our table, I handed the bartender $20 as a tip and said again that I didn’t understand why our drinks were comped. Then Mr. Velvet Coat says to the waiter - not to me - That was a miscommunication. I said hey no problem glad to pay for the drinks. Mr. Velvet Coat wouldn’t look at me or speak to me. No explanation. Just weird all around. Then again no system place to pay the bar tab. Everything had to be looked up and entered by hand. Did Mr Velvet Coat help? Nope - the poor overwhelmed bartender had to do it. One must approach a Valentines Night dinner with a little grace. So we will give it another shot in a few months
   

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9. J

   Justin

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Was exceptionally busy due to Valentine’s Day but service was great. Food was a bit slower but nothing unexpected and everything was hot and fresh.
   

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10. C

    Chris

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My wife and I love Lola’s so much—we are somehow always lucky to be served by Madeline who takes great care of us. We’d eat at Lola’s every night if the week—love it all!
    

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