Lombardi Cucina Italiana - Houston

Review summary

1. T

   Travis

   Austin

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Despite the reviews we read ahead of time, we decided to give it a shot for a double date. The restaurant is a beautifully designed space, but that is unfortunately where the positive feedback ends. The hostess was as cold as the other reviews stated, and the service as slow. Regarding the food: If you sit outside the main dining area, be mindful that the “table side” prosciutto cannot be performed as advertised. They are apparently unable to roll the system through the doors, yet this isn’t explained upon ordering. Price is the same regardless of your experience. If you notice, the meat is left out in the open the entire night, as patrons and wait staff walk (and talk, cough and sneeze) all around it. We also ordered the oysters, which tasted fine, though each oyster was carefully sprinkled with exactly 5 pieces of caviar. There was no description to lead us to believe the oysters were already scantily topped, so it was a disappointment when it wasn’t an optional topping, or enough quantity to even taste it. We all ordered entrees at the same time (two osso bucco, one ribeye and one lamb ravioli) yet only three entrees arrived. We waited a few minutes and the waitress came to say that she had no idea why it didn’t all arrive with the rest. More time passed (as we all waited), when she came back to say someone had taken the entree but they were working on it. The manager stopped by to say it would be out in 3 minutes. We waited around 10-15 minutes until the missing plate arrived. All we received was a hurried excuse. The entrees were just ok. Overall, for the level of flair and the price tag, it was underwhelming. The wait staff is clearly not trained for fine dining, nor does the menu execute that description. We also had reservations at the “speakeasy,” which you walk through the kitchen to access. After being so disappointed by dinner, and an incredibly gross and rude situation in the restrooms, we stepped outside to re-assess our plans (there is a $150 minimum
   

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2. C

   Creston

   Houston

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   If you're looking for great Italian food, they absolutely delivered. Flavors were on point and dishes presented very well. Ambiance is great. Lots of beautiful aspects to the build-out for sure! Service was mediocre to blah. Waiter interrupted us several times instead of waiting for an opportunity to share. We let them know that we were celebrating our son's 18th birthday when we made the reservation, as well as when we confirmed the reservation, but no mention of that to us or him as we dined...not that it's required, but no complimentary dessert of any kind either. Furthermore, they cleared nearly half of the table before I was able to ask them if they'd box up some of the food. In summary, kitchen staff doing a great job...service staff needs a lot of work though if they want to last. The space was built to celebrate special occasions it appears...but the service staff doesn't appear interested or trained in making anyone feel anything other than normal. For nearly $100 a head I think most people want to feel special and appreciated for choosing to spend their money at any establishment.
   

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3. GT

   GT79

   Houston

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food this visit was disappointing. Ambience and service was great
   

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4. W

   William

   VIP

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall the experience was very enjoyable. Ally our waitress was great, she recommended good dishes & drinks to my wife and myself. Definitely will continue to come back to this restaurant!
   

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5. J

   Jorge

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I would not order the Colorado Lamb Scottadito. It was bland, the mash potatoes were lumpy however the broccolini was perfectly cooked and the sauce was done well. The wagyu meatballs were amazing and the table bread was amazing. No issues with the Veuve. Service was spectacular.
   

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6. R

   Robert

   VIP

   Houston

   72 reviews

   5.0

   72 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Donovan was great and made us feel special on a special evening to enjoy the closing of our current year - 2024
   

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7. C

   Cortni

   VIP

   Los Angeles

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place. The ambiance and service are top tier. Mouthwatering options.
   

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8. S

   Susan

   VIP

   Houston

   34 reviews

   4.0

   34 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was very pleased with both the service and the food which were both impeccable and excellently presented. The only issue I experienced was a nasty surprise at the end when presented with the bill that the restaurant without informing anyone in advance was charging anyone who used a credit card, a 3% surcharge, therefore, passing along the cost of doing business to the consumer. No posted signs on the menu or in the restaurant about this in advance and it’s very disconcerting considering a lot of businesses are doing this now to consumers when it should be their cost as a business owner. Businesses are doing this more and more by dipping their toe in to see who will complain when they’ve paid this fee to the credit card companies all along.
   

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9. P

   Patrick

   Richmond

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   My boyfriend and I were extremely excited to dine at Lombardi Cucina as we had a reservation for multiple weeks but our experience was more than disappointing. When we first came in the hostess was very cold but that was ok. As we got to our table we felt that our waitress was extremely rude and we were discriminated against due to our age. The waitress was rude and became slightly nicer each time we ordered. Also, she gave me a hard time about my real ID when I ordered a drink, then when a girl who looked extremely young ordered a drink, the same waitress did not even ask for her ID. Very disappointing experience.
   

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10. E

    Emily

    VIP

    Miami

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    Very slow service. Reservation at 7:30, not ready until 8pm, the waitress didn’t get our order until almost 8:30. We had to order all drinks appetizers and entree’s at once in fear we would not see service again for another half hour. Food didn’t come until 9:30.
    

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