Lombardi Cucina Italiana - Houston

Review summary

1. N

   Nitzia

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Our server was super attentive and the food tasted amazing.
   

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2. C

   Colleen

   VIP

   Omaha

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely aesthetic, full of light. Really enjoyed the food and our waiter Ben gave excellent recommendations. Will definitely be back.
   

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3. H

   Halleemah

   VIP

   Chicago

   14 reviews

   1.0

   14 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   This was quite a disappointing Christmas Day experience. I dined with my sister at Lombardi’s for the first time and after seeing such great reviews it was surprising that both the food and service were poor. It was a holiday so I can certainly understand a wait but we experienced an incorrect order, a replacement that was served cold, a server who didn’t return to our table for nearly 40 minutes -we assumed she went on break - and had to order dessert with the another server, when our server returned we ordered wine that never arrived, and we had to go to the bar to get the bill after waiting quite some time and never seeing our server again until we were at the hostess stand waiting to speak with the manager. This was an unacceptable service standard in my opinion and although I did appreciate the manager offering to host us again, it wasn’t an ideal way to spend a holiday. I’m certainly willing to edit this review if I return and have a quality experience but after my first visit I would not recommend.
   

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4. T

   Trenton

   Houston

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great Christmas lunch! Definitely will be back! Ben was a fantastic server.
   

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5. SG

   ShekkolaG

   Houston

   17 reviews

   5.0

   17 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cedric was the best server! He recommended amazing dishes. My kids and I truly enjoyed our Christmas dinner! We were only sad that we did not have room for dessert.
   

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6. C

   Cynthia

   VIP

   Houston

   48 reviews

   5.0

   48 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first trip to Lombardi’s, and it will become a regular part of our restaurant rotation. We went for Christmas lunch. We were happy that we could order from the regular menu, the brunch menu or the Holiday Menu. All three of us enjoyed our cocktails and meals. The design is beautiful , which adds to the overall lovely experience.
   

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7. E

   Erik

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   It was the worst My wife Birthday dinner was ruin by that restaurant. I booked a week in advance and put us at this little table next to the waiters service station.. where she almost gets hit in the head.. and they did not have the Birthday cake I asked for her to be presented. On time and give her this bs muffin.. we walked out.. I wish I could get a full refund. To see her cry at the table broke my heart.. and they didn't even try to make up for it. not didn't the manager come over to talk to us.. So I give it 1 star poor service all around.. Eric Willis
   

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8. D

   Denise

   VIP

   Houston

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   When they say outside, they mean outside. We were the only people out there and there were several open tables inside. Service was incredibly slow and our first waiter (victor) left because we were his only table and he didn’t want to make $2.13 an hour (per our second server). Right as our food was served, we were approached by a pan handler girl and the waiter did nothing about it. She asked us to give her money for her basketball team and we refused and the waiter remained silent. She stayed for several minutes. My husbands fish was super dry and my squid ink pasta was so salty i couldn’t eat it. We had almost full plates and it was never questioned or mentioned. $500 plus to sit outside and have a panhandler and slow service and inedible food? Wow!
   

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9. F

   Frank

   VIP

   Houston

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always the entire staff was excellent from hosts to servers to managers food amazing quality as always thank you very much
   

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10. J

    Jessica

    Houston

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Joseph was our waiter and he was amazing! So attentive and always knew what we needed. Food was delicious and very fresh!
    

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