Lone Star Texas Grill - Kanata

Review summary

1. B

   Benoit

   Ottawa1 review

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service food was great! Will come back Thanks
   

   Lone Star Texas Grill - KanataResponded on 18 March 2025

   We're thrilled that you had a great time and excellent service from our mystery server. Hope that we can see you again soon.
   

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2. M

   Melanie

   Ottawa1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very good food and menu options, good for GF allergies. Employee didn't know how to do a tip on a gift card and didn't bring more water before asked but otherwise everything was perfect
   

   Lone Star Texas Grill - KanataResponded on 15 March 2025

   Dear Melanie, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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3. OT

   OpenTable Diner

   Ottawa1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   We were at a table at the very back and there wasn’t a lot of lighting. I guess the restaurant is under construction
   

   Lone Star Texas Grill - KanataResponded on 15 March 2025

   Hi, thank you for taking the time to rate your dining experience with Lone Star on Open Table. If you'd like to provide any additional feedback on your visit, we are getting our roof done so our apologies on the lighting as well. Thank you, and we look forward to welcoming you again soon!
   

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4. D

   Dan

   Ottawa1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Our food order was provided clearly, but there were errors with both orders from the kitchen which was very disappointing. We did receive a 25% price reduction on the more expensive order, however there appears to be a disconnect between the servers and the kitchen. We will never return there.
   

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5. D

   Danielle

   Ottawa1 review

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I mentioned to my server that I had an allergy to onions and to garlic. I ordered my meal. The manager came to our table and discussed my meal choice with me. He had researched the ingredients and wanted to make sure that it was suitable for my intolerance to these foods. I appreciated his attention to detail and that he cared enough to discuss this with me. The meal was delicious and we will be back for sure! Thank you for a wonderful evening!
   

   Lone Star Texas Grill - KanataResponded on 21 February 2025

   Thanks danielle! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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6. T

   Terry

   Ottawa2 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was Dixie and she was excellent. We had a fun evening. Loved the Quac at the table.
   

   Lone Star Texas Grill - KanataResponded on 12 February 2025

   Thanks terry! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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7. J

   John VIP

   Ottawa10 reviews

   5.0

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Fajitas! Service was excellent and the Corona’s were ice cold.
   

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8. J

   James

   Ottawa1 review

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very comfortable, friendly place to eat. The staff are great, efficient and genuine. Also, there is a good variety of food and drinks. I will be back to try the ribs next time!
   

   Lone Star Texas Grill - KanataResponded on 12 February 2025

   we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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9. P

   Peter

   Ottawa2 reviews

   1.0

   Dined on 30 January 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   The quality of the meals was disappointing. One of us became ill after her order of your taco bowl. The chicken in the fajita tasted off. Also , how can you serve your Mexican dishes without guacamole?
   

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10. T

    Teagan

    Ottawa2 reviews

    4.0

    Dined on 30 January 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    Food was great however they should make it known that when you say yes to guacamole you’re actually paying so much more money for a huge performance than just getting a small side of guacamole.
    

    Lone Star Texas Grill - KanataResponded on 12 February 2025

    Thanks teagan! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
    

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