Lone Star Texas Grill - Orleans

Lone Star Texas Grill - Orleans reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Emily

   Ottawa1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The service was not great. The waitress was training, understandably but shouldn’t include drinks coming after appetizers, and realizing she forgot the chips and salsa but then never brought them. The food wasn’t amazing for the cost. Wouldn’t go back to this location.
   

   Lone Star Texas Grill - OrleansResponded 3 days ago

   Hi Emily, we're sorry to hear your recent visit did not live up to your expectations. Please email us at orleans@lonestar.ca so we can follow up directly and make this right for you.
   

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2. A

   Andrea

   Ottawa1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant. The fajitas were amazing as was the service. Those chips are the best too.
   

   Lone Star Texas Grill - OrleansResponded 3 days ago

   Dear Andrea, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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3. R

   Ron

   Unspecified1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time, food was great, service was awesome. My only concern was how loud it was it was hard to hold a conversation.
   

   Lone Star Texas Grill - OrleansResponded 4 days ago

   Dear Ron, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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4. S

   Shelby

   Ottawa1 review

   2.0

   Dined on 16 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Unless you are having some form of steak it’s not worth it. The chicken was disgusting, they forgot the sauces and we had to ask for the ranch. Had to ask multiple times for cutlery. It was my husbands birthday which was put in the reservation and nothing was done for it. Overall very disappointing experience. We were there at 4:15 so it wasn’t busy.
   

   Lone Star Texas Grill - OrleansResponded on 17 March 2025

   Hi Shelby, we're sorry to hear your recent visit did not live up to your expectations. Please email us at orleans@lonestar.ca so we can follow up directly and make this right for you.
   

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5. D

   Deborah

   Ottawa1 review

   4.0

   Dined on 15 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food tasted very good. But these days I’m finding you’re paying more and getting less food served.
   

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6. L

   Linda

   Unspecified1 review

   4.0

   Dined on 24 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and service. Enjoyed our time at Lone Star-Orleans. It is a restaurant we have been to several times-it never disappoints. On my electronic reservation, I mentioned that I needed a booth due to a pelvic injury. It was there when we arrived. Fantastic.
   

   Lone Star Texas Grill - OrleansResponded on 25 February 2025

   Dear Linda, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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7. J

   Jasmin

   Ottawa1 review

   2.0

   Dined on 21 February 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   I guess like a lot of restaurants prices are high and food just isn’t worth the high prices. For example the calamari was a $20 appetizer and some of the calamari rings were actually onion rings ! And the calamari was extremely thin, not worth the money. El Paso chicken wrap was a boring plain chicken wrap with not much chicken, my friends steak was very small and not worth $36 and he wanted medium rare and he got medium well all of our dishes were loaded with fries and not much else. My daughter’s nachos had hardly any actual cheese on it and had a cheese whiz type of cheese all over it. Not impressed at all. This is why I hardly eat out at restaurants anymore. And I asked for a refill of water 3 times before actually getting one.
   

   Lone Star Texas Grill - OrleansResponded on 22 February 2025

   Hi Jasmin, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Orleans@lonestar.ca so we can follow up directly and make this right for you.
   

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8. P

   Pam

   Ottawa5 reviews

   4.0

   Dined on 18 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fajitas excellent. If you are going on Tuesday fajita night, good idea to reserve as it is very busy
   

   Lone Star Texas Grill - OrleansResponded on 20 February 2025

   Dear Pam, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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9. C

   Carolyn

   Ottawa3 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was poor - waiter apologize as working both bar and serving table. Food was not hot and tasteless
   

   Lone Star Texas Grill - OrleansResponded on 18 February 2025

   Hi Carolyn, we're sorry to hear your recent visit did not live up to your expectations. Please email us at orlean@lonestar.ca so we can follow up directly and make this right for you.
   

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10. J

    Jean-Marc VIP

    Ottawa37 reviews

    5.0

    Dined on 11 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always great service and best fajitas you can buy. Hassle Free experience outside of cold veggies served :)
    

    Lone Star Texas Grill - OrleansResponded on 12 February 2025

    Dear Jean-Marc, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
    

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