Lone Star Texas Grill - Pickering

Review summary

1. J

   Julie

   Toronto1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   The waitress took way too long to get our drink refills and could barely hear her speak. We order the grande fajitas and were told we couldn’t have double chicken and 1 steak for the meat because it would throw off the count? That doesn’t make sense and she wouldn’t explain further. So we had to get buffalo chicken without sauce
   

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2. S

   Shella VIP

   Toronto2 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first time in the Pickering location. Our server was amazing. Loved the service.
   

   Lone Star Texas Grill - PickeringResponded on 6 March 2025

   Dear Shella, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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3. C

   Christopher

   Toronto1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great experience. Steak was cooked perfectly to my standards. Salsa was amazing. Fajitas were amazing. Would recommend.
   

   Lone Star Texas Grill - PickeringResponded on 23 February 2025

   Dear Christopher, we're happy that you enjoyed your experience and loved some of our top sellers like our famous salsa and fajitas!! We look forward to welcoming you again soon!
   

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4. L

   Lisa

   Toronto2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and food. Very friendly staff too. We loved our time there!
   

   Lone Star Texas Grill - PickeringResponded on 15 February 2025

   Dear Lisa, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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5. H

   Hannah

   Toronto1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always get the same thing when I’m here, and it’s always fantastic! The queso is excellent, and the fajitas (especially the tortillas & chicken) are the best! I would definitely recommend!
   

   Lone Star Texas Grill - PickeringResponded on 17 February 2025

   Dear Hannah, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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6. l

   leanne

   Toronto5 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Steak fajitas are the best! Ask for your steak to be cooked a little more if you don’t like your steak to show red through it. Cajun shrimp are so good and I highly recommend the original lime margarita.
   

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   Lone Star Texas Grill - PickeringResponded on 15 February 2025

   Dear Leanne, we're happy that you enjoyed the fajitas and our famous margaritas! We look forward to welcoming you back soon!
   

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7. N

   Nick

   Toronto3 reviews

   3.0

   Dined on 29 January 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Franchises should be consistent. I felt this experience was sub par compared to the experience I always have in Oshawa. Service was good. Very friendly and relatable, but food quality was not to standards.
   

   Lone Star Texas Grill - PickeringResponded on 30 January 2025

   Hi Nick, thank you for rating your dining experience with Lone Star on Open Table. We are very happy to hear that the service was up to our standards, however, I am very sorry the food was not up to our normal standards. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at pickering@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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8. S

   Stephanie VIP

   Toronto44 reviews

   4.0

   Dined on 21 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We took our niece to her favorite restaurant for dinner. Alabama 714 was our server. She was excellent, very attentive, made sure our order was perfect. The fajitas were good, our only criticism is that the torts are being made SO small, it is hard to make the perfect wrap with such small torts. Otherwise it was a great evening.
   

   Lone Star Texas Grill - PickeringResponded on 28 December 2024

   Thanks Stephanie! We're happy to hear you enjoyed your visit and look forward to welcoming you again soon.
   

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9. K

   Kate

   Toronto1 review

   1.0

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not very impressed with lone star. We arrived at 7pm we ate at 8:30. Myself and one of my guest found HAIR in our food, another guest ordered fries never got it then was told by the waitress it was “forgotten” then when she did get it everyone was done! Not impressed and don’t recommend coming here
   

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10. C

    Charmaine

    Toronto5 reviews

    3.0

    Dined on 5 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    There is no way to tailor the menu to your needs. My granddaughters meal appeared with a hair in it. And food was basically cold.
    

    Lone Star Texas Grill - PickeringResponded on 12 October 2024

    Hi Charmaine, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Pickering@lonestar.ca so we can follow up directly and make this right for you.
    

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