Lone Star Texas Grill - Stittsville

Review summary

1. S

   Sarah

   Ottawa

   7 reviews

   3.0

   7 reviews

   Dined on 25 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Server was lovely. Food lacklustre and very very noisy even for LoneStar. Won’t be going back to that location.
   

   Lone Star Texas Grill - StittsvilleResponded on 31 October 2024

   Hi Sarah, thank you for taking the time to rate your dining experience with Lone Star on Open Table. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at stittsville@lonestartexasgrill.ca. Thank you.
   

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2. C

   Chris

   Ottawa

   1 review

   3.0

   1 review

   Dined on 11 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Just not very good. Staff seems confused food didn’t seem totally fresh. Had a dried out lime with one dish tomatoes that seemed like they had sat out for a while. Also no refill on our chips at all or check in.
   

   Lone Star Texas Grill - StittsvilleResponded on 14 October 2024

   Hi Chris, we're sorry to hear your recent visit did not live up to your expectations. Please email us at stittsville@lonestar.ca so we can follow up directly and make this right for you.
   

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3. A

   Ann

   Ottawa

   1 review

   5.0

   1 review

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The Lone Star Texas Grill on Hazeldean Rd. was really great. The meal was fabulous and the atmosphere was welcoming. We would definitely return.
   

   Lone Star Texas Grill - StittsvilleResponded on 10 October 2024

   Dear Ann, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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4. M

   Mac

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on 29 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Not busy on a Sunday afternoon and we had to continually ask for sevice. Food was subpar for the Lone Star normal. This is not the day or time to dine here.
   

   Lone Star Texas Grill - StittsvilleResponded on 10 October 2024

   Hi Mac, we're sorry to hear your recent visit did not live up to your expectations. Please email us at stittsville@lonestar.ca so we can follow up directly and make this right for you.
   

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5. K

   Kyle

   Ottawa

   1 review

   5.0

   1 review

   Dined on 25 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my mom for her birthday. Everything was delicious and as expected! Six of us dined this evening and didn't have one complaint from any of the guests. Food was prepared hot and we felt well taken care of by the servers and staff. Greeted while we walked in the door was also a very nice gesture. Well worth the 45 minute drive from home for all of us. Thanks Lonestar!
   

   Lone Star Texas Grill - StittsvilleResponded on 10 October 2024

   Dear Kyle, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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6. R

   Randy

   Toronto

   1 review

   5.0

   1 review

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great nite. the manager was excellent, very very personable!!! We have lots of reasons to return and will soon! Thanks Lone Star Stittsville!
   

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7. OT

   OpenTable Diner

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on 25 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent. A few hiccups in their kitchen for wing night, but the quality of service more than made up for it. Great night!
   

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8. OT

   OpenTable Diner

   Ottawa

   1 review

   4.0

   1 review

   Dined on 16 July 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went for lunch. The atmosphere, noise level, food, and service was fantastic! A shout out to Moonshine who was our server! She took care of us the moment we walked in.
   

   Lone Star Texas Grill - StittsvilleResponded on 20 July 2024

   Thanks Guest! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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9. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined on 12 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Meeting with a friend for the first time. The waitstaff was excellent. She let us order and eat in our own time. I wish there was a lunchtime food portion. We ended up eating only half of our meal. Noise dampers in the ceiling??
   

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10. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on 28 June 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff is awesome and flexible as well as accommodating. The waitress was very attentive never had to wave her down, food was hot and delicious and the restaurant was busy which speaks volume to the quality of the staff and service received. Very happy.
    

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