LU LU Craft Bar + Kitchen

Review summary

1. S

   Shelby

   Seattle2 reviews

   4.0

   Dined on 23 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food and service at the table was amazing! Our server was very attentive and kind. We had reservations and waited for over 20 minutes and I had to ask what was going on, they were seating parties that were showing up after us. They did not ask us, they just let us sit there. Once I spoke to one of the hosts she informed me she already sat another party under my reservation and would see what she could do? The host stand workers were not a good first impression. Beyond that, it was great!
   

   LU LU Craft Bar + KitchenResponded on 26 March 2025

   Thank you for sharing your experience. We're glad to hear that you enjoyed the food and service at your table, but we sincerely apologize for the mix-up at the host stand. That’s not the first impression we want to give, and we’ll be addressing this to ensure better communication and organization. We appreciate you bringing it to our attention and hope that your next visit will be seamless from start to finish.
   

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2. JM

   JimM

   Seattle3 reviews

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good. Staff were very responsive . The server made the dining experience most delightful. She was very helpful, her presence was great and very kind indeed. Being an older person, the noise made it difficult for conversation. Great people and food.
   

   LU LU Craft Bar + KitchenResponded on 20 March 2025

   We're thrilled to hear that you enjoyed the food and that our team made your experience delightful. We understand that noise levels can sometimes be a challenge, and we appreciate your feedback. We’ll keep that in mind as we continue striving to make every visit enjoyable. Hope to welcome you back soon!
   

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3. K

   Kandy

   Seattle1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great brunch! The chicken and waffles were great! Wish they had pasta on brunch menu! Great otherwise!
   

   LU LU Craft Bar + KitchenResponded on 20 March 2025

   We're so glad you enjoyed brunch and loved the chicken and waffles! We appreciate the suggestion about adding pasta to the brunch menu! Hope to see you again soon!
   

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4. J

   Josh

   Seattle3 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice environment with a river view. Very friendly service. There are many great menu options but their steelhead is the best salmon that I have ever tasted.
   

   LU LU Craft Bar + KitchenResponded on 20 March 2025

   That’s fantastic to hear! We’re so glad you enjoyed the river view, friendly service, and especially the steelhead—it’s definitely a guest favorite! We appreciate your kind words and look forward to welcoming you back soon.
   

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5. R

   Robert

   Las Vegas18 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great early dinner. Both had steaks and cooked perfectly. Service was quick, and our server was excellent.
   

   LU LU Craft Bar + KitchenResponded on 14 March 2025

   We're glad you had a great early dinner and that your steaks were cooked just right! Quick service and excellent hospitality are what we strive for. We appreciate your visit and look forward to having you back again soon!
   

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6. K

   Karyme

   Seattle1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was extremely nice,fun and attentive.She made our experience way better and would 100% attend this establishment
   

   LU LU Craft Bar + KitchenResponded on 12 March 2025

   We're thrilled to hear that your server made such a positive impact on your experience! Providing warm, attentive service is something we take great pride in. We appreciate your support and look forward to welcoming you back again soon
   

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7. OT

   OpenTable Diner

   Seattle3 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It is a family-owned restaurant with excellent service and great-tasting food. You can tell they take pride in the place.
   

   LU LU Craft Bar + KitchenResponded on 8 March 2025

   Thank you for recognizing the care we put into our restaurant! We’re proud to be family-owned and appreciate your support. Looking forward to your next visit!
   

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8. S

   Sharolon

   Seattle1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been coming to Lu Lu every time I visit WSUTC and it is always my first and favorite place to go. This was the first time I had the opportunity to sure my favorite TC spot and this is now our department go to spot in Richland. Thank you for being just as amazing now as when I first visited in 2015.
   

   LU LU Craft Bar + KitchenResponded on 6 March 2025

   We truly appreciate your continued support over the years! It’s an honor to be your go-to spot, and we’re thrilled to hear your department now shares in the experience. Looking forward to welcoming you back on your next visit to WSUTC!
   

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9. E

   Emily

   New York City1 review

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a nice birthday dinner with family. The staff was wonderful. My MIL uses a walker so it was great that they have access to the main dining room via a ramp that is used by the wait/service staff. They cleared the path when we were being seated and when we were exiting. As always, our meals were yummy!
   

   LU LU Craft Bar + KitchenResponded on 8 March 2025

   We're so glad you had a great birthday dinner with your family! It's important to us that all guests feel comfortable and taken care of. We appreciate your kind words and look forward to welcoming you back soon!
   

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10. J

    Josh

    Seattle1 review

    3.0

    Dined on 20 February 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    Wasn’t a huge fan of the food that was served. I don’t understand the appeal of the pig candy. I’m sure if I ordered different food I would have enjoyed it much more.
    

    LU LU Craft Bar + KitchenResponded on 21 February 2025

    We appreciate your feedback! Not every dish is for everyone, but we’d love for you to give us another try and find something that hits the spot for you. Let us know what flavors you enjoy, and we’d be happy to recommend something next time!
    

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