Lucia

Review summary

1. I

   Ian

   New South Wales

   3 reviews

   5.0

   3 reviews

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've been to Lucia's a number of times over the years, and it's been consistently excellent. The food is always great quality, the service is lovely, friendly and efficient. We've always sat in the court yard out the back, which now has an awning in case it rains. Great happy hour drinks and live music adds to the experience.
   

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2. H

   Helena

   Oxford

   1 review

   5.0

   1 review

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had my baby shower on Sunday at Lucia’s. The food was excellent and great value. We shared the set menu. Lucia is a beautiful venue. I had a great time. Thank you for having me!
   

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3. J

   Jason

   Brisbane

   3 reviews

   1.0

   3 reviews

   Dined on 13 September 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   We ordered 3 things and they came out 1 by 1 with 15 mins gap between each dish So 3rd item came out a mushroom dish and pretty boring dish we must say and for our last dish ….meh boring it needs spices and menu says creamy white wine sauce but no way it was like eggplant blended with no flavour Everyone around us got 2to 3dishes all same time so its not an excuse to say it tapas your suppose to share then go onto the next dish… nuh, just bad timing from the house in our opinion Would we go back ??? No sorry not good enough We were all excited and my wifes bday and left feeling dinner was pretty average
   

   LuciaResponded on 15 September 2024

   Hi Jason, thank you for taking the time to share your feedback. We're truly sorry to hear that your experience, especially on such a special occasion, didn’t meet your expectations. It’s disappointing to learn that the timing of your dishes and the flavors didn’t live up to what you were hoping for. If we had known about your concerns during the evening, we would have been happy to address them right away and make things right. We take your comments seriously and will review them with our kitchen team to ensure we’re providing the best possible experience for every guest. We do hope you might consider giving us another chance in the future. Please feel free to email us to discuss your experience with management in more detail. Love, Lucia x
   

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4. P

   Patsy

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 4 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely experience at Lucia. Great ambience, fantastic outdoor space, beautiful food
   

   LuciaResponded on 15 September 2024

   Hi Patsy, thank you so much for your kind words! We're delighted to hear that you enjoyed the ambience, outdoor space, and our food. It means a lot to us that you had a lovely experience at Lucia. We look forward to welcoming you back soon! 😊Love, Lucia x
   

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5. K

   Kaye

   Victoria

   6 reviews

   3.0

   6 reviews

   Dined on 24 August 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   It was ok , I ordered sirloin steak which was very ordinary , our other guests had paella which they was bful . I ordered a great northern beer for my son , when he drank it he said this isn’t great northern , we asked the waitress and she said ohhh yeh we ran out so they just gave him something else , wouldn’t you ask first , we were not happy .
   

   LuciaResponded on 15 September 2024

   Hi Kaye, thank you for taking the time to share your feedback. We're sorry to hear that your experience with the steak and beer wasn't up to expectations. If we were informed of your disappointment on the evening, we would have happily rectified this for you. We’re glad your guests enjoyed the paella, and we hope to have the opportunity to provide a better overall experience for you in the future. Please don't hesitate to reach out directly if you'd like to discuss this further. Love, Lucia
   

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6. K

   Kim

   Gold Coast

   3 reviews

   5.0

   3 reviews

   Dined on 22 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing all around! Highly recommend! Delicious food, friendly service, great atmosphere, authentic dishes with speedy delivery, nice inside and outside atmosphere! We definitely recommend to others and we will visit again!
   

   LuciaResponded on 15 September 2024

   Hi Kim, thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you enjoyed everything from the food to the atmosphere and service. Our team works hard to create an authentic and memorable dining experience, and it’s great to know we hit the mark with you. We can’t wait to welcome you back again soon – and thanks for recommending us to others! 😊
   

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7. J

   James

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 3 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this restaurant, the food, the people, the atmosphere, its all wonderful! See you guys again soon! :)
   

   LuciaResponded on 12 August 2024

   Hi there, thank you so much for your kind words! We're thrilled to hear that you love the food, the atmosphere, and our team. We can't wait to welcome you back soon! :) Love, Lucia x
   

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8. OT

   OpenTable Diner

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 2 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service 10/10. Best local tapas around for sure
   

   LuciaResponded on 12 August 2024

   Hi there! Thanks so much for the 5 stars and the kind words. Love Lucia x
   

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9. GG

   GeorginaG

   Deactivated - Far North Queensland

   6 reviews

   4.0

   6 reviews

   Dined on 24 July 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   This is a well located venue with a gorgeous outdoor seating area, easy parking, coped well with 2 small dogs with our group. The menu was interesting but the flavours a bit disappointing, good presentation, friendly service, good value. It's a pity there are no green veges or salad on the menu...it felt something was missing. We had excellent service from Rebecca whjo guided us through our ordering..
   

   LuciaResponded on 12 August 2024

   Hi Georgina, thank you for your feedback! We're glad you enjoyed our venue, outdoor seating, and that Rebeca's service made your visit special. We appreciate your comments on the menu and will consider adding more green options in the future. It was a pleasure hosting your group. We look forward to welcoming you back soon! Love, Lucia x
   

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10. JB

    JulieB

    Sunshine Coast

    3 reviews

    1.0

    3 reviews

    Dined on 13 July 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Staff were more interested in developing interpersonal relationships behind the bar than with the dining patrons. Set menu was very disappointing, bread overused as filler & seafood overcooked in paella. Considering set menu was mostly bread and dips, it was not good value for money. Drinks service too slow. Prospective diners were left waiting at front desk for too long. We are locals and will not be returning.
    

    LuciaResponded on 15 July 2024

    Hi Julie, thank you for taking the time to provide us with your feedback. We are disappointed to learn of your experience following your recent visit. We allocated two servers to your table, who checked in regularly, and even customized the Set Menu to better accommodate your group's preferences. When we asked about your evening, you indicated everything was fantastic. Please know that had we been informed of any issues during your visit, we would have taken immediate steps to address them. I have tried calling you to get more information so that we can improve for all of our guests. I will try again this afternoon. Love, Lucia x
    

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