Lucia - York

Review summary

1. MH

   MargaretH

   London3 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious food and excellent service . The part of the restaurant we were in was rather dark and we and others had to use mobile phone torches to view the menus . Our table was beside the disabled toilet and when I go again I would not accept this table .
   

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2. S

   Samantha

   Manchester2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, friendly Staff. Would highly recommend a visit
   

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3. V

   Vicki

   Yorkshire1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent from start to finish. Excellent service and superb food. Highly recommend 5 stars from me
   

   Lucia - YorkResponded today

   Hi Vicki, Thank you for taking the time to leave such a lovely 5 * review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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4. S

   Sophie

   Nottingham2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited Lucia for my mum's birthday and we were blown away with the entire experience, start to finish. The food and wine selection is exquisite, the decor is stunning and the service was second to none. We highly recommend Lucia and would not hesitate to book again in the future.
   

   Lucia - YorkResponded today

   Hi Sophie, Thank you for taking the time to leave beaming 5 * review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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5. K

   Kerrie

   Yorkshire1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Really lovely. Bit less personal service as used to.
   

   Lucia - YorkResponded today

   Hi Kerrie, Thank you for taking the time to leave a review! We're glad you had a lovely experience. We appreciate your feedback and will take it into consideration as we strive to maintain the warm, personal service you’re used to! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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6. H

   Helen

   Yorkshire30 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Really enjoyed the food and wine. Service was excellent. Staff were friendly and professional. However, two nearby tables were very noisy and rather spoilt the enjoyment of our meal but I suppose the restaurant were unable to do anything about this.
   

   Lucia - YorkResponded today

   Hi Helen, Thank you for taking the time to leave a review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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7. OT

   OpenTable Diner

   Yorkshire1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very good meal at Lucia in York - we were made to feel welcome and assistance was given with our accessibility needs. The food was very good and presented well.
   

   Lucia - YorkResponded today

   Hi Sir/Madam, Thank you for taking the time to leave such an amazing 5 * review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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8. WR

   WayneR

   Yorkshire3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and service as always. The staff always make you feel very welcome and cannot do enough for you.
   

   Lucia - YorkResponded 2 days ago

   Hi Wayne, Thank you for taking the time to leave a beaming 5 * review! I'm delighted to hear of your most recent experience and will be sure to pass on your praises to both the kitchen and front of house team who'll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
   

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9. V

   Victoria

   Yorkshire2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good, choice of gluten free dishes were excellent. The restaurant was noisy and the service at times felt lacking. However, overall we enjoyed our visit.
   

   Lucia - YorkResponded 2 days ago

   Hi Victoria, Thank you for your feedback! We're delighted to hear that you enjoyed our food and appreciated the gluten-free options. We apologize if the noise level and service didn’t meet your expectations—we’ll work on improving that to make sure the standard of service we strive for is maintained throughout the visit. We truly appreciate your visit and hope to provide an even better experience next time! Kindest Regards, Chloe
   

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10. A

    Angi

    Yorkshire2 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous food and service, including a fabulous gluten free menu with plenty of choice. Delay on table being ready however staff were fantastic accommodating us with seats in the bar and complimentary prosecco. Attentive service at table. Overall fabulous time, always my favourite place when coming to York!
    

    Lucia - YorkResponded 4 days ago

    Hi Angi, Thank you for taking the time to leave an amazing 5* review! I’m delighted to hear of your most recent visit to our restaurant and will be sure to pass on all your praises to both the kitchen and front of house team who’ll be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Chloe
    

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