Luciano by Gino D’Acampo London

Luciano by Gino D’Acampo London reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michael VIP

   London3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was very delicious, authentically-Italian and also reasonably priced. The only slight letdown was the service, which was a little slow despite being on a Monday night (the venue was nowhere near at full capacity). That said, we really enjoyed the food and would like to return at some point.
   

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   Luciano by Gino D’Acampo LondonResponded 3 days ago

   Good afternoon Michael, Thank you for your kind and honest feedback. We will hope to see you again in Luciano for a better experience. Best wishes, Management Team
   

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2. P

   Penelope

   London17 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really positive reception - found the booking & took our coats. Led to our table quickly and given menus. Then there was a wait. Thankfully we weren’t in a rush. When we gave our order it arrived quickly - starters of olives followed very quickly by the main course. The meals were good but in vongole id have liked better clams as they were small. We paid and left then but if you wanted deserts I think you’d have to chase them.
   

   Luciano by Gino D’Acampo LondonResponded 3 days ago

   Dear Penelope, Thank you for your kind and honest feedback. It has been taken into account for further improvements. Warm Regards, Management Team
   

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3. NG

   NicolaG

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely restaurant, food was fantastic! Brilliant and professional servers no faults from me
   

   Luciano by Gino D’Acampo LondonResponded 4 days ago

   Good afternoon Nicola, Thank you for the lovely review. We hope to see you again in Luciano :) Best wishes, Management Team
   

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4. L

   Leon VIP

   London4 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   As ever lovely food from a nice menu. However spoiled, for the second time, by indifferent service. Long waits for to make order; we saw our drinks on the bar for five minutes before we asked a waiter to bring them, gap from first to second course way too long despite being told multiple times it is in '2 minutes'. If the service here was as sharp as the prices deserve I would give a m much better rating.
   

   Luciano by Gino D’Acampo LondonResponded 5 days ago

   Good afternoon Leon, We sincerely apologize for the inconveniences you experienced during your dinner at Luciano by Gino D'Acampo. Your feedback is extremely important to us, and we would love to understand more about what happened. Could you please reach out to me directly on my email? I would like to personally ensure that your next visit is exceptional. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the fantastic experience you deserve. Best regards, Giovanni Galluccio Cluster Operation Manager Luciano by Gino D'Acampo
   

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5. DS

   DaisyStar

   Leicestershire4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu, fantastic food & brilliant service - rare to get all 3 these days. Fab experience, great value for money, thank you! We will be back.
   

   Luciano by Gino D’Acampo LondonResponded 4 days ago

   Dear Daisy, Thank you so much for the lovely review about your recent experience. We cannot wait to welcome you back. Best wishes, Management Team
   

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6. OT

   OpenTable Diner

   Yorkshire1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice restaurant staff friendly and great service
   

   Luciano by Gino D’Acampo LondonResponded 5 days ago

   Good afternoon, Thank you for the lovely feedback. We cannot wait to welcome you back! Best wishes, Management Team
   

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7. P

   Paul

   Hertfordshire1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service as always was exceptional managers and staff very friendly and helpful, would certainly recommend and can't wait to the next visit
   

   Luciano by Gino D’Acampo LondonResponded 5 days ago

   Good afternoon Paul, We are glad to hear you had a good time with us, we hope to see you again shortly! Kind regards, Management Team
   

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8. S

   Sean

   London1 review

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Nice location. Good ambience, warm, mood lighting. Comfortable seating. nicely set up table. with fresh clean linen. Front of house girls very prompt, friendly professional. Good prompt, professional table service. Food ....I can only give it fair to average. Served up nicely, presented nicely on the plate...but didn't meet my expectations. Food ,warm. Not hot. May have been at the hotplate for a while before being served. Breads.....not fresh.
   

   Luciano by Gino D’Acampo LondonResponded on 17 March 2025

   Good evening Sean, Thank you for your feedback, we will definitely work on our weak sides that you have noticed before. We look forward to seeing you back soon and make an amazing evening for you. Warm regards, Management Team
   

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9. D

   David

   Warwickshire6 reviews

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Overrated and expensive. I have had a better meal in many cheaper places.
   

   Luciano by Gino D’Acampo LondonResponded on 16 March 2025

   Dear David, We sincerely apologize for the inconveniences you experienced during your dinner at Luciano by Gino D'Acampo. Your feedback is extremely important to us, and we would love to understand more about what happened. Could you please reach out to me directly? I would like to personally ensure that your next visit is exceptional. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the fantastic experience you deserve. Best regards, Giovanni Galluccio Cluster Operation Manager Luciano by Gino D'Acampo
   

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10. JP

    JanePBoyce

    Hertfordshire5 reviews

    4.0

    Dined on 15 March 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Delicious food service was very good. The portion sizes are very good too. Wine probably a bit over priced but that’s standard for restaurants nowadays. Overall great experience and look forward to returning.
    

    Luciano by Gino D’Acampo LondonResponded on 17 March 2025

    Dear Jane, Thank you for your kind and honest feedback. We look forward to welcoming you back. Warm Regards, Management Team
    

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