M Italian

Review summary

1. J

   Jamie

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time having the lunch menu, great options with combinations for lunch. Had the cauliflower bites as an app, large portion and tasty!
   

   M ItalianResponded today

   Thanks for the review, Jamie! We're thrilled to hear you enjoyed the lunch menu and found our combinations satisfying. It's great to know you enjoyed our cauliflower bites as well! Your kind words mean a lot to us at M Italian. We strive to provide our guests with delicious meals and experiences. We look forward to serving you again soon.
   

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2. K

   Korin

   New York City

   6 reviews

   1.0

   6 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The best thing about M Italian is the Valet. They should pay him more and take his hospitality into the restaurant.
   

   M ItalianResponded today

   Hello Korin, We always strive to provide the best service, so your feedback about the Valet is much appreciated. We're sorry to hear that you felt our service did not meet your expectations. We are always working to improve and your input helps us do that. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

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3. C

   Chris

   VIP

   Cleveland

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice atmosphere. Food was good, but not great. Service was good, but not great. My wine glass had a lot of dishwasher spots on it - I hate that. Overall, I expect more for the prices being charged. Probably won’t be back.
   

   M ItalianResponded today

   Thanks for the review, Chris! We're thrilled to hear that you enjoyed the atmosphere and service at M Italian. We're sorry to hear that our food didn't quite hit the mark for you. We take pride in our culinary offerings and your feedback will help us improve. We hope you'll reconsider and give us another chance to impress you. Best, The Management Team
   

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4. L

   Lynn

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ruby, our server was wonderful! She made suggestions and we loved them.
   

   M ItalianResponded 6 days ago

   Hi Lynn, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at M Italian. We're especially glad to know that our team was able to provide you with suggestions that you loved. We strive to make our guests' dining experience enjoyable, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   M is always wonderful. From the valet to the meal. Love the enclosed patio in the winter.
   

   M ItalianResponded 6 days ago

   Thanks for the review! We're thrilled to hear that you had a wonderful experience at M Italian, from the valet to the meal. We're glad you enjoyed our enclosed patio in the winter. Your kind words mean a lot to us. We look forward to welcoming you back soon!
   

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6. J

   Jamie

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful service for my daughter’s birthday and complimentary gelato! Always great food and service!
   

   M ItalianResponded today

   Thanks for the feedback, Jamie! We're thrilled to hear that you enjoyed your birthday celebration at M Italian. It's wonderful to know that our food and service met your expectations. We strive to make every occasion special, and we're glad we could make your daughter's birthday a memorable one. We look forward to serving you again soon!
   

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7. H

   Howard

   VIP

   Cleveland

   54 reviews

   5.0

   54 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food & happy hour deals. Tables were done with white tablecloths & small tea lights. Was very romantic.
   

   M ItalianResponded 6 days ago

   Thanks for the review, Howard! We're thrilled to hear that you enjoyed our food and happy hour deals at M Italian. We do our best to provide a romantic atmosphere with white tablecloths and small tea lights. It's wonderful to know that our efforts added to your experience. We appreciate your kind words and look forward to serving you again soon. Best regards, M Italian Management Team
   

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8. C

   Carolyn

   VIP

   Cleveland

   7 reviews

   4.0

   7 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress was friendly and very good. She took our soup back to the kitchen to get hotter since it was barely warm when she placed it on our table. She brewed a fresh pot of coffee since my coffee was barely warm . The following cup was hot. Our main meal was great until dessert. We love M Itslian’s tiramisu but decided to try their bread pudding for a change. Bad mistake! It came out cold and so tough a fork could not pierce thru it. We opted to exchange this for the tiramisu , which, as usual, was great.
   

   M ItalianResponded 6 days ago

   Thanks for visiting us, Carolyn! We're glad to hear that you enjoyed our main course, M Italian's pasta dish, and our tiramisu. We're sorry to hear about the bread pudding, we appreciate your feedback and will definitely look into improving our dessert offerings. We're happy to hear that our friendly staff made your dining experience enjoyable. We hope to see you again soon, and promise to strive for a better experience next time. Best regards, The Management Team at M Italian
   

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9. O

   Olivia

   VIP

   Hawaii

   39 reviews

   5.0

   39 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner - excellent value and impeccable service !! Thank you so much for a lovely evening M Italian !
   

   M ItalianResponded 6 days ago

   Hello Olivia, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful dinner at M Italian and found our service to be excellent. We're so glad you appreciated the value we offer. We strive to provide a memorable experience for all our guests and your feedback is a testament to that. We look forward to serving you again soon! Best Regards, The Management Team
   

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10. G

    Greg

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on 19 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great setting. Noise level was perfect for our group
    

    M ItalianResponded 6 days ago

    Hello Greg, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your meal and the setting at M Italian. We always strive to create a comfortable and enjoyable atmosphere for our guests. We're glad that our efforts to maintain a quiet environment were appreciated. We look forward to welcoming you back soon. Best regards, The Management Team
    

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