Madam

Review summary

1. S

   Simone

   Detroit

   1 review

   4.0

   1 review

   Dined on 18 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Dining staff was great! Food 7/10. Drinks 10/10. Ambience 10/10
   

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2. K

   Kassem

   Unspecified

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Horrible food. So plain and was cold. Waited a hour to get seated even though I had a reservation. Never coming back.
   

   MadamResponded on 19 February 2025

   Hello Kassem, Thank you for dining with us and for taking the time to leave us a review. We're sorry to hear that you weren't happy with your meal and that you waited for your reservation Valentine's weekend. We take pride in our food and service and are disappointed to hear that your visit didn't meet your expectations. Please message us if you would like to give us another try. Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
   

   1 person found this helpful

3. V

   Vlad

   Detroit

   8 reviews

   1.0

   8 reviews

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food taste and quality was disappointing for how expensive it is. Drinks are not consistent, there is someone very experienced mixing drinks and someone who does very poor job. Had we gotten our 1st round mixed that "someone" we would have never asked for another round... . Waitress was very accommodating though. Place was not busy at all as for Saturday night in Birmingham.
   

   MadamResponded on 19 February 2025

   Hello Vlad, Thank you for dining with us and for taking the time to leave us a review. We're sorry to hear that your drinks were not made in a consistent fashion. We take pride in our craft cocktails and are disappointed to hear that they didn't meet your expectations. Please message us if you would like to give us another try. Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
   

   1 person found this helpful

4. a

   andrew

   Grand Rapids

   2 reviews

   1.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 2

   While the food and the server were both acceptable, the overall service cadence was extremely disappointing. We were there for an hour and a half and had maybe three minutes of actual interaction with our server. After seeing multiple other tables left waiting for long stretches, we opted to skip courses entirely. The excuse of being "busy and understaffed" might work at fast food joints, but when you’re charging premium prices, premium service should be expected. The food itself was fine, but nothing about it stood out enough to make the experience worth it. I left feeling underwhelmed, and unfortunately, I have no desire to return. This place may be highly rated, but my experience didn’t live up to those expectations.
   

   MadamResponded on 19 February 2025

   Hello Andrew, Thank you for dining with us and for taking the time to leave us a review. We're sorry to hear that you didn't receive more interaction time with your server on Valentine's weekend. We take pride in our food and service and are disappointed to hear that your visit didn't meet your expectations. Please message us if you would like to give us another try. Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
   

   1 person found this helpful

5. E

   Edward

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on 6 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I took my wife here for her birthday and we had a terrific meal. She enjoyed the Colorado lamb chops and I had a perfectly cooked 8 oz filet. Our server, Leslie, made sure we were taken care of throughout the meal. Dessert was also delicious.
   

   MadamResponded on 19 February 2025

   Hello Edward, Thank you for dining with us and for taking the time to leave us a review. We're happy to hear that you and you wife enjoyed your meals and that Leslie took great care of you both. Please come visit us again soon! Regards, Laura Williams General Manager, Madam Restaurant and Geode Lounge
   

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6. C

   Cindy

   Detroit

   1 review

   3.0

   1 review

   Dined on 4 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our server Leslie was awesome, very attentive and kind.
   

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7. P

   Paul

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on 23 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Best service and nicest wait person we have had in a long time. Ask for Jodi, she is the best
   

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8. M

   Mary

   Detroit

   1 review

   5.0

   1 review

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. Will go again. Food, Ambience and Service.
   

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9. M

   Marius

   VIP

   Detroit

   2 reviews

   1.0

   2 reviews

   Dined on 16 January 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Food was terrible and overpriced. Cocktails should not worth over $20 for how they taste. The shortrib was really dry and not tender at all (the pasta that came with it was pretty good), the chicken was also really dry and lacked flavor (sauce was good), the basque cheesecake had an overwhelming amount of goat cheese flavor, and the old fashioned dessert was way too sweet. Service was good except the hostess/waitress seated the couple in front of me, then ignored me for 3 minutes while they were typing away on a computer right in front of me, and then asked if I have been helped… way too pricey for the experience to be so bad, especially with the food.
   

   1 person found this helpful

10. A

    Ashley

    Chicago

    1 review

    5.0

    1 review

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious. The waitress was excellent!
    

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